What should I ask for?

superbee · July 21, 2006

My wife called GM on the 800 # and opened a case file in regard to her '03 3/4 ton Burban. It has been in for warranty work more than 21 times since 10/02/03 when we took delivery, and they are unable to fix the heated seat problem. My extended warranty expires in less than 10k miles. My question is this, they asked my wife how they could "compensate" her for our inconvenience, what do I ask for? Should I see what they offer and just say it isn't enough 3-4 times? I really am disappointed, I waited a long time to be able to buy the "perfect" (expensive) vehicle for my wife, now she hates it. This is a real bummer. Ideas?

Mighty HD · July 22, 2006

I'd lemon law that pos....

KICK · July 22, 2006

My wife called GM on the 800 # and opened a case file in regard to her '03 3/4 ton Burban. It has been in for warranty work more than 21 times since 10/02/03 when we took delivery, and they are unable to fix the heated seat problem. My extended warranty expires in less than 10k miles. My question is this, they asked my wife how they could "compensate" her for our inconvenience, what do I ask for? Should I see what they offer and just say it isn't enough 3-4 times? I really am disappointed, I waited a long time to be able to buy the "perfect" (expensive) vehicle for my wife, now she hates it. This is a real bummer. Ideas?

<{POST_SNAPBACK}>

21 times... for the same thing?

.

firefighteremt3100 · July 22, 2006

I'd lemon law that pos....

<{POST_SNAPBACK}>

I second that. They will reimburse whatever you paid for the vehicle, plus whatever add-ons you put on (The add-ons will have to go back with the vehicle).

superbee · July 22, 2006

No, not for the same thing. But, 7 times for the radio, and 7 times for the heated seats, which they still can't fix. The other stuff has been mostly electrical, the intermediate shaft has been replaced twice though.

As for the lemon law, it's almost 3 years old, how does that work, how do I do it?

firefighteremt3100 · July 22, 2006

No, not for the same thing. But, 7 times for the radio, and 7 times for the heated seats, which they still can't fix. The other stuff has been mostly electrical, the intermediate shaft has been replaced twice though.

As for the lemon law, it's almost 3 years old, how does that work, how do I do it?

<{POST_SNAPBACK}>

Ask around. I have a few lawyer friends who referred my parents to "the best in town". Or you can check the yellow pages too. Make sure they are a "Lemon Law" attorney. They will know the ins and outs of Lemon laws. It may be different in your state than here in Wisconsin. GM is a lot more lax on taking back lemons. Chrysler on the other hand are a bunch of a$$es and will fight even when they know they are in the wrong. Just make sure you kept up on all your documentation and perhaps even make a timeline with details on every time you have been in there. We turned our truck back in after a year. I'm not sure how 3 years would work. If its still under warranty I would think it wouldn't me an issue, but a Lemon Law lawyer should let you know. Hope this helps...if even a little.

superbee · July 22, 2006

Thanks, I have a buddy who is a non lemon lawyer, he said he'd put us in touch with a lemon law guy.

I wish we didn't have to do this.

firefighteremt3100 · July 22, 2006

Thanks, I have a buddy who is a non lemon lawyer, he said he'd put us in touch with a lemon law guy.

I wish we didn't have to do this.

<{POST_SNAPBACK}>

Well you dont "have to", but the drawback is continually taking it back in to get repairs. This way, you can send it back, take the money and put it towards a new. or used one. Just one thing to remember, it may take a few weeks, or it may take a few months to send it back, if you choose to go that route. And documentation is key. Good luck. Let us know what happens.

Jansen · July 23, 2006

What a state are you in? I lemon lawed a 2004 F150 and can help guide you through the process.

1. Get all documentation together. Have specifics of time and date adn how many days the truck has been in the shop

2. Highlight how many times one item has been fixed and that some items a still aren't fixed.

3. Once you have this, call GM and request information for the buy-back or lemon law paperwork. They will have this and will mail it to you.

4. Open a case with your states attorney general. YOu should be able to find the auto consumer complaints division phone number on the internet.

Jansen Litter

Send me a message if you have any questions. bottom line, get rid of the vehicle. In ohio, you have what it takes to make them buy it back. You'll get your loan paid off, refund of all payments made, and if you have reciepts, all after market accessories refunded as well.

Dyabolical · July 23, 2006

http://www.autosafety.org/lemonlaws.php

Hope it gets you started.

superbee · July 23, 2006

Thanks guys, I'll keep you posted.

fed up · August 25, 2006

My wife called GM on the 800 # and opened a case file in regard to her '03 3/4 ton Burban. It has been in for warranty work more than 21 times since 10/02/03 when we took delivery, and they are unable to fix the heated seat problem. My extended warranty expires in less than 10k miles. My question is this, they asked my wife how they could "compensate" her for our inconvenience, what do I ask for? Should I see what they offer and just say it isn't enough 3-4 times? I really am disappointed, I waited a long time to be able to buy the "perfect" (expensive) vehicle for my wife, now she hates it. This is a real bummer. Ideas?

<{POST_SNAPBACK}>

what kind of problems are you having with the seats? I have an '03 Silverado 4x4Quadrasteer LT and have had it in the shop multiple b/c the driver heated seat comes on and cycles through the levels on it's own. The problem occurs when it rains and so far only during the summer months.

pm26 · August 25, 2006

All I can say is this: be happy that your heated seat did not roast your behind like they did in case of some unfortunate Volkswagen owners. I read several complaints where the seat heaters went beserk and burned through the seat cover and through the pants of the unfortunate seat occupant.

You know how I solved this problem on my truck? I do not have heated seats! I do not think I need them in central Florida, do you? Now, air conditioned seats I could appreciate.

desrtrat · August 25, 2006

My wife called GM on the 800 # and opened a case file in regard to her '03 3/4 ton Burban. It has been in for warranty work more than 21 times since 10/02/03 when we took delivery, and they are unable to fix the heated seat problem. My extended warranty expires in less than 10k miles. My question is this, they asked my wife how they could "compensate" her for our inconvenience, what do I ask for? Should I see what they offer and just say it isn't enough 3-4 times? I really am disappointed, I waited a long time to be able to buy the "perfect" (expensive) vehicle for my wife, now she hates it. This is a real bummer. Ideas?

<{POST_SNAPBACK}>

i went this way with my 03SS, rear diff, rebuilt 2x, replaced rear assembely 1x

for high speed wine, still wined found the problem in the frount diff, rebuilt

it 1x still wined, so i talked to the north east reginal rep for gm after the frount diff was also replaced.

truck is fixed and spent 3 mo. on and off at the dealer chaseing a bad diff case. i recived

5 yr/100,000 mi warranty 0 deductable bumper/bumper at no cost to me......

or tell them you will sell it back to them or trade for a 06 or 07. after you or anybody else has a issue with there gm car or truck FIRST call gm and talk to them about opening a case file for you. ALSO......BE NICE TO THEM THEY ARE THERE TO HELP YOU, talk like you want someone to talk to you. some times i'ts hard i know...

if you get on the phone and scream LAWER and LEMON LAW before they have a chance to look into the isues you have and try to help correct it, then you will be F**KED for any help from gm. gm will tell you to contact there lawers and hang up...

good luck to you all