Avoid the Ionic Automotive 5" stainless steps

[Arnoldthepig]

Just a heads up to you guys looking at the Ionic 5" steps for your new trucks. I put my steps on in November of 2013 and as you can see from the pics, the mounting brackets, bolts and steps are rusted up pretty bad. I think they were $369.00 when I purchased them from autocustoms.com. I contacted Ionic Automotive 3 times via their website to see what I could have done about the condition of the steps with no response. They also do not have a phone number listed for customer support so I guess that facet of the company does not exist. Needless to say the steps are no longer on the truck.

[brentadams646]

may be one of those cases where you get what you pay for, sounds pretty cheap for a set of good side steps.

[Arnoldthepig]

Yeah I should have bought the oem steps...ah well just posted to give everyone a heads up. Im gonna purchase a set of oem steps in the coming weeks and chalk it up as a loss...

[brentadams646]

look for some used ones on craigslist you'd be surprised how many are available. I am one of the ones that take them off as soon as I get home from the dealer.

[diannabill]

Did you try calling the number listed for their Wholesale Department and see if they can put you in touch with someone on the phone?

 

1-877-203-1766

 

http://ionicautomotive.com/contact.html

[racerkvn]

I have the OEM steps off my High Country in my attic, they were on my truck for 3 weeks and are perfect. I'll sell them if you want them.

[Sooperdave]

I would just replace the bolts with a better grade and redo the brackets. If they are cracked or broken just have them welded and then refinish them. I bought the Ionic Railways and will keep an eye on mine. I'm very happy so far but only have had them on for about 3 weeks. It was a brutal winter so the salty roads are evil to cheap bolts.

[Arnoldthepig]

I did speak with the place where I bought the steps. They said Ionic is sending me new brackets and hardware which I am assuming will rust again in 6 months lol... I guess they were able to get a hold of Ionic. I guess craigslist is an option too!

 

Racerkvn: you close to NJ?

[Jsb55]

I bought the Ionic Voyager steps from Autocustoms. Mine have been on for 4 months and are like new but I'll keep my eye on them. Thanks for the heads up.

[YQatari]

I'd replace the bolts and hardware and have them done with Line-X.

[racerkvn]

Hey Arnoldthepig, sorry for the delay. I'm no where near Jersey... but if you want them make me an offer, reasonable, and I'll ship them from my shop next week.