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My radio is always on

rassquam

By rassquam
in Troubleshooting & Recalls

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rassquam Enthusiast

rassquam

Posted
Posted

Got a new 2014 Sierra SLT. Every time I get in and start it up my radio is already on even if I shut it down the last time I left the vehicle. I want to be able to turn it on only when I want it on. I've been through all settings and the manual doesn't appear to state anything. Any ideas?

rassquam Enthusiast

rassquam

Posted
  • Author
Posted

Exactly. But the next time I start my truck, its on.

rassquam Enthusiast

rassquam

Posted
  • Author
Posted

Again, I am able to shut it down completely and I get the big clock.

But the next time I get in my truck and start it up, the radio is on.

chuckl1218 Senior Enthusiast

chuckl1218

Posted
Posted

Mine does the same thing, but when I start the truck again, it is muted (not playing). Can't get it to start up with the clock.

rassquam Enthusiast

rassquam

Posted
  • Author
Posted

Exactly. Same here. Guess its not a biig deal but I just want the ability to only have the radio on when I turn it on.

Mr. Dan Enthusiast

Mr. Dan

Posted
Posted

Same here!

 

 

 

Sent from my iPhone using Tapatalk

fondupot Senior Enthusiast

fondupot

Posted
Posted

Never really noticed, because I usually want the radio on all the time.

 

You can change the minimum start-up volume in the settings, so that on start-up its not as loud as you left it when you turned it off.

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted

Hi rassquam,

 

I’m sorry to hear of the troubles that you are experiencing with your radio. Please feel free to send us a private message referencing this thread and I will be glad to take a further look into your concern. I look forward to your reply!

 

Kristen A.

GM Customer Care

Yotaman Enthusiast

Yotaman

Posted
Posted

Hi rassquam,

 

I’m sorry to hear of the troubles that you are experiencing with your radio. Please feel free to send us a private message referencing this thread and I will be glad to take a further look into your concern. I look forward to your reply!

 

Kristen A.

GM Customer Care

Kristen, With all due respect he has stated his issue if it is an issue or just the way it is designed. Why can you not just check and see if this is designed to operate this way or if it is a problem then reply for all the people on this thread to see ? Just wondering ?

 

 

Thanks,

Yotaman

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted

Hi Yotaman,

 

We ask for our customer's to send a private message so that we can ask for personal information in order to look further into the concern. Unfortunately, we are not certified technicians and we rely on our dealerships for their technical expertise. We also may check with our internal resources and often times need personal information to do so. I sincerely apologize for any misunderstanding. Are you also experiencing this concern with your vehicle?

 

Regards,

 

Kristen A.

 

GM Customer Care

 

TJay74 Senior Enthusiast

TJay74

Posted
Posted

This is another known issue, there is no true "off" mode on the infotainment system. I mentioned this to the engineers when I spoke them several months ago.

Yotaman Enthusiast

Yotaman

Posted
Posted

Kristen thank you for your response, I will check mine but if it is I don't mind as I always have the radio on.

 

Thanks,

Yotaman

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