Rear leaf springs noise

[triplexbullies]

I don't know the best route for IL... but in GA, GM responded like I would have hoped they always would have once I got the BBB involved. It was easy to file the claim with the BBB online. I am sure you have a lot of other things but remember that the springs are a lemonable issue, at least in GA. Take it back for a repair EVERY time it does it and then for the 3rd repair make sure you give them a final repair notice - it's a document you fill out. After that repair doesn't work you go through replacement/repurchase.

[triplexbullies]

1 minute ago, Adam_Z71 said:

Just got my truck back from the dealer and they said there is a service bulletin for this issue and they just retorque the leafspring bolts. Service advisor had no clue about the bulletin but the mechanic did.

That's an OLD TSB. It doesn't work. There have been like 6 others since then. 

[triplexbullies]

So my 17 Silverado has an issue GM can't fix. My wife's 2009 Enclave has had $10,000 worth of repairs from 95,000-125,000 miles. That is more tolerable than a brand new car... but it's still a LOT of repairs. It's at the dealership right now getting a fuel pump and 3 coils. I am driving one of my dad's cars, a 2016 Cruze LT RS right now with 6200 miles.. I was listening to music over Bluetooth, which my dad has never done, and the entire display blacked out... I turned the car off and opened the door several times and it didn't come back on. It finally did after sitting in the driveway for 5 minutes or so. Come on GM............

[Adam_Z71]

2 minutes ago, triplexbullies said:

That's an OLD TSB. It doesn't work. There have been like 6 others since then. 

Damn that sucks. Was hoping it would work. So if in fact the truck is a lemon do they go by bluebook to repurchase it from you? Not really sure how that works.

[triplexbullies]

It depends on your state. Here they give you back all of what you paid, taxes and everything and subtract for mileage that the vehicle had when you first had it serviced for the issue. The guy I know who had his bought back was given $2500 less than what he had paid for 12,500 miles. 

 

My invoice says like $36,500 which included a $1000 trade allowance and another $1500 of GM rebates. That was after other GM rebates were already taken off and didn't show up on the invoice at all. The check I wrote was $31,500 and the trade was $1000 by itself. At minimum the starting point is $32,500, max $36,500. 

 

I've gotten the BBB claim open again after the spring replacement didn't work last week so now GM is actually moving on the issue again. I'll post my settlement when I'm done.

[Silverado2016]

14 hours ago, triplexbullies said:

I don't know the best route for IL... but in GA, GM responded like I would have hoped they always would have once I got the BBB involved. It was easy to file the claim with the BBB online. I am sure you have a lot of other things but remember that the springs are a lemonable issue, at least in GA. Take it back for a repair EVERY time it does it and then for the 3rd repair make sure you give them a final repair notice - it's a document you fill out. After that repair doesn't work you go through replacement/repurchase.

The problem with ‘replacing’ the truck with another GM product is the problem will likely develop in the replacement truck.  Repurchase senarios in Missouri the customer will loose depreciation expense regardless if it’s a ‘Lemon’ or not, so really it’s more of a ‘Trade-In’ at that point.  (Even after giving written notification to the dealer.) Not in the consumer’s favor as you loose thousands the minute you drive a vehicle off the dealers lot.  I’ve learned my lesson with the whole GM driving experience. My wife and I won’t buy another GM product again in my lifetime.

[triplexbullies]

I agree that if I get another 2017 or 18 Silverado it will have the same issue. From what the acquaintance of mine said the mileage reduction in Georgia wasn't that bad. It was much better than a trade in price. I have heard, though, that is the case with the buy back.. Because of that, a replacement may be the more cost effective way to go. From what I've read in Georgia they replace it with a similar truck and don't take mileage in to account. In that case, I absolutely delete 23,000 miles. Before taking a replacement, I will also confirm that any lemon defect with that truck would still be it's own claim and not be impacted at all by my current claim. I can't imagine that's not the case. It sounds a little iffy for a case like this, but not a case as big as a bad transmission or oil leak or something like that. If the replacement isn't driveable for the same reason the first was, they can't not fix it.

 

Even after this, my wife's 100,000 mile Enclave with $10,000 of repairs, and the issue I experienced with my dad's 2016 Cruze...... I'm still not totally against GM. It almost baffles me, yet, every manufacturer churns out thousands of cars... and every manufacturer has issues. I've looked at  few ESP pricing models and Dodges are actually the most expensive. I am sure newer Fords will get there after the aluminum bodies get some age. Toyotas get lemoned too. So maybe I'm trying to put manufacturers on a more correctly evened playing field and these have just been my experiences because I've mostly only ever owned GM.

 

 

[Tahoe02]

It is best to contact a Lemon Law attorney in your area and in most states no out of pocket expense for attorneys fees. That is covered as part of the settlement. Good luck.

[triplexbullies]

I contacted one... He said I had no lemon case and that it was only breach of warranty.... 

[Tahoe02]

Try another attorney. What state are you in. Have you looked at the Lemon Law for your state to see if you qualify. Do you have an Attorney Generals office in your state that you can contact. In Florida they have one and they over see the lemon Law. No one said it would be easy but I would look at all my options before I would throw in the towel based on what one attorney told you.

[HTXSilverado]

Regarding the rear spring popping noise. My 2015 Silverado CC 4x4 has done this since the first oil change at the dealership at ~7,500 miles. I've taken it in since then, and of course, the cannot replicate the noise. The truck now has 21,500 miles and about 10 months left on the warranty

 

I decided to look into it further this past weekend. I noticed that the left rear spring top two leafs are out of alignment. The second leaf is touching the factory spring clamp towards the front of the spring.  I'm guessing this is part of the issue I'm having. I tried jacking up the rear of the truck by the hitch (didn't get the tires completely off the ground but took the pressure off the springs) and loosened the u bolts to try and align the leafs. I could not get them to budge, even with clamps. I also could not separate the leafs to spray some dry lube in-between the leafs on the rubber pads as I didn''t want to scratch them up and promote them rusting.

 

What is the best way to remove tension the leaf springs to align the leafs, and separate them to spray the dry lube in between the leafs?

 

 

[CounterMeasure]

3 hours ago, HTXSilverado said:

What is the best way to remove tension the leaf springs to align the leafs, and separate them to spray the dry lube in between the leafs?

Two ways I do it depending on how much effort I feel like putting in this time around:

1.) Wrap a flathead screwdriver in a heavy cloth and hammer it in

2.) Cut a wedge out of a 2x4 and hammer it in

 

I used to solely use option #2, but gave up because its going to get rock dinged and any rust is going to be minor. #1 is way easier to remove as well.

[HondaHawkGT]

On 8/26/2015 at 9:07 AM, enroberts said:

Yeah, no noise....for now. It'll return and you'll be forced to lubricate the springs again. I've had GM trucks go well beyond 200,000 miles and NEVER ONCE had to apply grease to a leaf spring!

Over 2 years later and no noise. I had a hint of it come back after the leaf springs were saturated with road salt and mud. Pressure washed them and it was gone. The Super Lube PTFE spray works wonders. I helped a guy get rid of his leaf spring squeak on his 2015 Colorado which started after installing a lift kit. No more squeak a year later.

[triplexbullies]

On 2/12/2018 at 12:02 PM, Tahoe02 said:

Try another attorney. What state are you in. Have you looked at the Lemon Law for your state to see if you qualify. Do you have an Attorney Generals office in your state that you can contact. In Florida they have one and they over see the lemon Law. No one said it would be easy but I would look at all my options before I would throw in the towel based on what one attorney told you.

The AG or the BBB can oversee it. I have the BBB right now. I am about to complete the lemon without the attorney. 

[Tahoe02]

Good to hear and good luck. I won my case in Florida and it was well worth the time and energy. Documentation is very important. No one needs to be bullied by the GM giant.