2016 Silverado 5.3 with 400miles CEL(SES)

[Kidrcrh]

When I left the dealership the day I purchased the truck the Check engine light came on. Took the truck in a couple days later and they diagnosed it as a bad o2 sensor. They replaced it the next day, no big deal right? Except when I picked it up the light came back on at the same point in my drive.

 

I've now owned my new truck for 9 days, it's been in the shop 4 of those days. It has <400 miles on it. They've now had it for the 3rd day of troubleshooting and still don't know what is wrong.

 

Is a example of the trouble that is to come with this truck?

[newdude]

I don't think so. They've got it I'd let them figure it out.

[GMCustomerService]

Hello Kidrcrh,

 

Owning a new Silverado should be an exciting time! However, I know this isn't what you expected, especially so early into your ownership. Please send us a private message with your VIN, mileage, contact information, and dealership. Once we have this info, we’ll reach out to your dealership to gather more information on what they were able to find. We’re looking forward to hearing back from you!

 

Best regards,

 

Anthony J.

GM Customer Care

[Kidrcrh]

Hello Kidrcrh,

 

Owning a new Silverado should be an exciting time! However, I know this isn't what you expected, especially so early into your ownership. Please send us a private message with your VIN, mileage, contact information, and dealership. Once we have this info, we’ll reach out to your dealership to gather more information on what they were able to find. We’re looking forward to hearing back from you!

 

Best regards,

 

Anthony J.

GM Customer Care

the issue is now getting worse. My truck will have been fingered with by the cheapest mechanics a dealership can afford They have replaced the ECM and replaced everything they can think, now they are blaming it on a wire. A wire repair on a brand new truck should be a harness replacement. Not a repair. However that is not the case.

 

I will PM you my information. But please note, paying sticker price for a vehicle that was broken on the showroom floor, and now i will never of had a 100% NEW truck in working condition.

[Unhappy With GM]

Have had similar issues. GM customer service is terrible. It takes a long time to get anything done

[Kidrcrh]

i want to believe the opposite, however, i still haven't received my truck back. It sounds like there is mass confusion as to what the fix is and they just keep throwing parts at it.

 

I have been a GM owner my entire life. When i was 18 and dumb i got an AC Delco spark plug tattoo'd on my arm. I am a Chevy guy, this is just ridiculous.

[last truck]

you really paid sticker price? does anyone really do that?

[Kidrcrh]

you really paid sticker price? does anyone really do that?

yeah you are right, i misspoke, i paid the "advertised" price.

[pm26]

The problem may be in the wiring itself and that will be difficult to find.

[Kidrcrh]

The problem may be in the wiring itself and that will be difficult to find.

they diagnosed a open wire between the o2 sensor and the pcm last Thursday. Somehow, they still havn't fixed it.

 

I diagnose and repair wires on aircraft for a living, do not even try to tell me its hard. there are tools for everything, a TDR can tell them exactly how far into the wire a break in the shielding is, let alone an entirely broke wire. This is mismanagement of assets. If it took me 5 work days to repair or replace a wire, I had better have a good excuse or my but is fired.