DVD REAR PLAYERS not working

[JIm JEnson]

On 11/30/2017 at 8:57 PM, 67firebird455 said:

Anyone with second row overhead DVD issues in 2015+ GM suvs where the backlight works but no video, or you are unable to open the screen all the way without losing picture, the solution is easy. Remove, disassemble, and flip the 40 pin ribbon cable, reassemble, reinstall, and call it a day.

My 2015 Yukon XL Denali has just 50k on the ticker, and had this issue. GM is not standing behind the junk of a vehicle this has been within the two years of ownership, and I am not paying $700 to replace the second row DVD player.

I hope this helps someone with the same ridiculous problem. All you need is a Phillips screwdriver, a small flat-head, a ratchet/driver, and a 7mm socket.  This literally takes less than 30 minutes total to do.  

 

Thanks to your help and instructions, I took this challenge and successfully fixed my 2nd row display flipping the cable in about 25 minutes. Great job with the photos! It really works folks!

[edittman1]

Well, I was super excited about this being a quick fix, until I screwed it up..

 

I couldn't get the ribbon out, so I kind of wiggled it and the top part broke off. (I'm really mad at myself for this one!!!)

 

Wondering if there is a way to make this work again, otherwise I have to buy a new board or re-solder a new connector? 

 

 

Edited October 15, 2018 by edittman1

[edittman1]

Found a replacement unit for $150 on ebay. Costly mistake. You can also go new for about $300.. 

[edittman1]

Watch this video maybe for a better way to remove the ribbon.. 

 

 

[Mamato3]

Thanks for the info..worked great! But....anyone have trouble getting the headphones and remote to work after changing ribbon? Any idea how to ‘reprogram ‘?

thanks!

[Peartree16]

Thank you SO much!!! I just followed the directions to turn around the ribbon and it worked! Even a 42 year old mom can do it. ?

[edittman1]

Unfortunately, I am not having the same luck. I just swapped in my replacement unit and the display doesn't show anything. Both of the lights work and the unit looks like new and the seller has a good reputation and claims to test them (though, I wish I knew how do to that and I would!) 

 

I'm really at a loss now and have spend $150 to try and solve it and haven't gotten any further. Stinks. 

 

Any suggestions?

 

Is there anything I would need to do besides unplug those two cables and plug them back in? 

 

I"m sure it is possible the problem is elsewhere, but the dealer will probably charge me an arm and a leg to test that I'd guess..?

[Tahoe02]

Buy the inexpensive new cable which was posted in this thread from Ebay.

[Spebro]

Thanks so much for posting.

ordered part on amazon.  It was $6.99 for a 20 pack.  $0.35 a piece!  Now have 19 spares in the glovebox.  (2015 Tahoe)

 

 

https://www.amazon.com/Yootop-Flexible-Ribbon-200mmx20mm-7-87x0-0787/dp/B07C4P6S43

 

Edited November 28, 2018 by Spebro

[Joe BlackandRed Randall]

On ‎11‎/‎30‎/‎2017 at 10:57 PM, 67firebird455 said:

Anyone with second row overhead DVD issues in 2015+ GM suvs where the backlight works but no video, or you are unable to open the screen all the way without losing picture, the solution is easy. Remove, disassemble, and flip the 40 pin ribbon cable, reassemble, reinstall, and call it a day.

My 2015 Yukon XL Denali has just 50k on the ticker, and had this issue. GM is not standing behind the junk of a vehicle this has been within the two years of ownership, and I am not paying $700 to replace the second row DVD player.

I hope this helps someone with the same ridiculous problem. All you need is a Phillips screwdriver, a small flat-head, a ratchet/driver, and a 7mm socket.  This literally takes less than 30 minutes total to do.  

 

You Still here

[Slawton4]

I created an account just to come say thank you again for this post! I had the same experience as some others: flipping the ribbon didn’t work but the new ribbon from ebay did! 

[Easy E]

Thanks for the thread, reference the 2nd row DVD screen not being displayed, I also bought the ribbon for about $5.00 not including shipping, and took most of the monitor down, but I wasn't sure on how to disassemble the screen, so I took it to a computer repair shop and watch him take it apart, so the total cost after paying him, and putting it back in my vehicle myself, total cost was $38.00, dollars a lot cheaper then what they wanted to charge at the dealership, they wanted $200.00, just to analyze it.

Thanks again for the post, it was a godsend, it works great now.

[pimpinvcu]

Do you guys think it's a complete cable failure? Also, you may want to place a piece of tape over the ribbon connector. I had a tablet where the display stopped working and the cable had just shimmied its way out over time. As long as you got the units open...

[K12194]

I had my entire middle row unit replaced 15 months ago (4 months after I bought it). Got into an accident last month and it quit working again. They say it isn't from the accident, but I find it odd that it just quit right after! I'm going to attempt to fix this myself, wish me luck! GM should really do something about this, definitely defective! I will never buy another GM again! What a lemon! I won't even get into the other 6 repairs in the first 7 months.... luckily was still under warranty then.

[Ivy]

I am having an issue removing the wider connector so I can remove the screen from the vehicle. Is there a trick or am I just not using enough muscle?