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SIAMOM4

DVD REAR PLAYERS not working

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I just wanted to thank 67firebird455 and others for the fix on the DVD screen.  Mine went out for a second time recently (first time it was still under original warranty) so I took it to a local dealer.  They charged $50 diagnostic fee to tell me the screen was bad and I would need a whole new assembly which would cost $620+ tax.  I found this thread, tried reversing the cable at first with no luck, so I bought a new 40 pin ribbon.  Unfortunately, the 20 pack was on back order, so I ordered 1 from another seller on amazon for $20 (I know it was a mark up, but I was anxious to get it done and its still a lot less than $620.  It worked and my middle row DVD player is now functional.  Thank you to everyone for the posts.  Also, want to reiterate the disappointment in GM as I have had a multitude of other issues with my Yukon Denali XL including a bent pushrod last year that put me in a loner for 2 months as one of the parts was on backorder.  Too many issues for a $73000 vehicle.

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On 11/30/2017 at 10:57 PM, 67firebird455 said:

Anyone with second row overhead DVD issues in 2015+ GM suvs where the backlight works but no video, or you are unable to open the screen all the way without losing picture, the solution is easy. Remove, disassemble, and flip the 40 pin ribbon cable, reassemble, reinstall, and call it a day.

My 2015 Yukon XL Denali has just 50k on the ticker, and had this issue. GM is not standing behind the junk of a vehicle this has been within the two years of ownership, and I am not paying $700 to replace the second row DVD player.

I hope this helps someone with the same ridiculous problem. All you need is a Phillips screwdriver, a small flat-head, a ratchet/driver, and a 7mm socket.  This literally takes less than 30 minutes total to do.  

 

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Do I turn it upside down or just flip the connections? I turned it upside down and now I have a black screen..

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Shocked to see so many others with this problem! The steps to flip the cable were extremely well put together, I did it in under an hour...It didn't fix the backlight back to video screen, but my kids had yanked hard on the screen and probably opened a circuit or two.  I'm ordering the amazon 20p and I have high hopes this will fix the issue. Thanks 67firebird455 for the photos and others for their updates!

 

https://www.amazon.com/dp/B07C4P6S43/ref=cm_sw_r_cp_api_otjBBbHKHBVVR

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Hi, I have 2019 GMC Yukon XL. Both rows have DVD players and both have been replaced once. Today, both stopped working. I JUST had the middle row replaced Oct. 30th!! What in the world?! I had a Honda Odyssey for 8 years and never had an issue. I’ve have this one a little over a year (bought Oct. 19). Anyone have any advice?

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I want to thank everyone for all of their comments and information.  Because of this post, I was able to order 20 ribbon cables from amazon for $7 and perform this repair in about 30 minutes (with three kids hovering over and asking repeatedly if I can fix it). The hardest part was lining Up the screws and reinstalling into the ceiling of the car. I looked like a hero and have a very happy family. Thank you VERY much!

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Wow, thank you so much, just did this for my 2016 in about 30 min. It is so easy, and I probably would have been less stressful if I just slowed down. 

 

We have lived with the screen needing to be in a certain position for it to work, to not working at all for about a year. I just looked this up and doubted it could be as easy as flipping around that ribbon, so procrastinated for a few weeks, but sure enough it works. 

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This solved my problem!!! Only took about 25-30 min with some patience. Thanks so much!!!

 

For anyone looking for a video. This guy's video show step by step how to replace the cable

 

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