2014 Silverado power steering problems

[Peterlevica]

I live in California 100% of my is freeway or other paved road and has never been below 40 degrees.

I had intermittent problems with power steering my owners manual said when I got the service power steering alert to stop turn the truck off and exit vehicle. I did this and it would sort of reboot itself and I would be on my way. Finally after my warranty exspired it went out completely. I took it to the dealership and was told that diagnostic code read C0475 found that steering needs to be replaced due to internal failure , and that it would cost $2700.00 to fix it. I declined to have it fixed and took it to my own Mechanic who put it on his diagnostic machine and he got the same code C0475 only he was able to reset it for $40.00 . When I called the dealership service person who tried to rip me off he said that when they get that code GM tells them to replace it period, what I don't understand is if there is internal failure to a steering gear !!!!

How can it be fixed electronically. I have filed a complaint with the bureau of automotive repairs and I hope you do to this is definitely a faulty design issue and should be a recall notice.

[Sierra706]

Resetting a code doesn't exactly qualify as a repair...

 

I'm not a mechanic and I have no experience with that particular code, but if it was an intermittent fault then awesome you saved yourself a boat load of money. But if there is something actually wrong with your steering system, the code will reappear again down the road.

 

 

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[Brettm13]

 

Dealership didn't do anything wrong according to the flow chart for that code. It literally says if the code is set, replace the steering rack. There's nothing to reset, he probably just cleared the code is all.

 

 

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