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2015 Stock Stereo/USB Issues

mike51705

By mike51705
in Troubleshooting & Recalls

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mike51705 Enthusiast

mike51705

Posted
Posted

Couple of things that I have had happen with the factory radio:

1. Radio ocassionally just powers off with a loud pop and comes back on with clock back to 12:00 like it lost power. 

2. When playing my Iphone through the USB in the console, the music will skip and and chop like a scratched cd almost every time I use it. 

97A7C15C-6CA2-41B0-8AB9-3514E61FAB7D.png

ChristopherDB Enthusiast

ChristopherDB

Posted
Posted

For #2, do you have another USB port to try outside of the glove box to see if the issue continues? I would also make sure you are using an original iPhone cable and not an aftermarket one and also try another cable. I had a similar issue in my old vehicle and replacing the USB cable with a new Apple one worked.

papageoff Enthusiast

papageoff

Posted
Posted
8 hours ago, ChristopherDB said:

For #2, do you have another USB port to try outside of the glove box to see if the issue continues? I would also make sure you are using an original iPhone cable and not an aftermarket one and also try another cable. I had a similar issue in my old vehicle and replacing the USB cable with a new Apple one worked.

 

+1 Both problems seem related to bad connections.  Though, for the first issue my guess is exactly what you're thinking... Power loss.  Although, since these things are computers, anything is possible. 

mike51705 Enthusiast

mike51705

Posted
  • Author
Posted
9 hours ago, ChristopherDB said:

For #2, do you have another USB port to try outside of the glove box to see if the issue continues? I would also make sure you are using an original iPhone cable and not an aftermarket one and also try another cable. I had a similar issue in my old vehicle and replacing the USB cable with a new Apple one worked.

It has 2 USB ports in the console and they both do the same thing, no other USB ports in the truck. I’ve tried using different Apple cables but it still does the same thing. I remember reading on the forum something about an update or something that has to be done through the dealership, but I thought it was for the Mylink system. 

wforrest08 Senior Enthusiast

wforrest08

Posted
Posted

If you haven’t already try disconnecting the battery for a couple minutes. It’s worth a shot some people in other threads have had success “fixing” radio glitches this way. 

mike51705 Enthusiast

mike51705

Posted
  • Author
Posted
12 hours ago, wforrest08 said:

If you haven’t already try disconnecting the battery for a couple minutes. It’s worth a shot some people in other threads have had success “fixing” radio glitches this way. 

No, I hadn’t thought of trying that but I will give it a shot this weekend. Will post results after. 

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