2019 SILVERADO FRONT DIFFERENTIAL NOISE!

JPalumbo83 · September 25, 2019

Got my truck back today after they did the so called fix and of course it's still making the noise . I am fed the hell up !!!!!

mdaycock · September 26, 2019

GM had to buy my truck back from me. Replaced the whole front end and could not get rid of the noise. Blamed it on the axle manufacturer

JPalumbo83 · September 26, 2019

Who did you talk to when you started to process of returning your truck and getting a new one? Was it under the lemon law of your state ? Thanks

mdaycock · September 26, 2019

I started with my dealership. Then talked to their GM representative. Also sent an email to GM and started a file with the issue. I would leave my truck with the dealership. Drove several loaners through the 5 months. Drove the last loaner for 5-6 weeks until they bought my old truck back. Just have to be persistent, don't take no for an answer. Good Luck

JPalumbo83 · September 26, 2019

Thank you for the information ! I have had so many problems with this truck already in addition to this problem too. It's horrible , I am so pissed about the whole thing. I am happy I decided to lease this one so I know for sure it won't be my problem forever if I get nowhere .

Clayvis · October 2, 2019

Plus One! I have a similar problem. Our 2019 Silverado 5.3 is a 4X4. We have had a "squeaky" noise coming from the front. Thought it was brakes at first, but it goes away in 4 wheel drive mode. In 2 wheel mode it starts squeaking around 40 mph. It only happens after the truck is warmed up (like 30-40 minutes of driving) Of course it has been to several different dealers. They can hear it, but can't fix it. I was told GM was "working" on a fix. Of course I called the 800 number and started a case. I was not kind. For what these trucks cost, this type of problem is totally unacceptable. So, about 4 weeks after my tirade, I am told there is a fix. They will be replacing the front differential with a new one. Some sort of seal issue they said. Hope it works or they are going to have one pi$$ed off customer in their face again.

mdaycock · October 2, 2019

I was told a bad front axle assembly. Replaced mine, still the same issue. Traded me into a new truck, so far so good. 5500 miles in so far

ct_corey · October 2, 2019

15 minutes ago, Clayvis said:

Plus One! I have a similar problem. Our 2019 Silverado 5.3 is a 4X4. We have had a "squeaky" noise coming from the front. Thought it was brakes at first, but it goes away in 4 wheel drive mode. In 2 wheel mode it starts squeaking around 40 mph. It only happens after the truck is warmed up (like 30-40 minutes of driving) Of course it has been to several different dealers. They can hear it, but can't fix it. I was told GM was "working" on a fix. Of course I called the 800 number and started a case. I was not kind. For what these trucks cost, this type of problem is totally unacceptable. So, about 4 weeks after my tirade, I am told there is a fix. They will be replacing the front differential with a new one. Some sort of seal issue they said. Hope it works or they are going to have one pi$$ed off customer in their face again.

The noise comes back.

You can be as mad and mean as you want GM customer service doesn't care and will not do much to help you.

JPalumbo83 · October 2, 2019

They did the differential as my first fix months ago and it didn't work , then there was a bulletin that said don't attempt to fix . Now they just came out with a fix where the replaced a slinger and other parts and still no good. I blast GM they don't seem to care and as usual I must bring it back yet again before they will do anything further. I am just glad I leased this one because I have a feeling they will never have a fix and I just hope by 2022 they work out all the kinks !

Clayvis · October 2, 2019

42 minutes ago, ct_corey said:

The noise comes back.

You can be as mad and mean as you want GM customer service doesn't care and will not do much to help you.

Wow! That sucks! But I suspect you are right. I will give them a chance to fix it. If the squeaking does not go away, or comes back, they will be buying the piece of shit back from me. I can be very persistent. They WILL get sick of me!

Flyerj · November 27, 2020

On 10/2/2019 at 2:04 PM, mdaycock said:

I was told a bad front axle assembly. Replaced mine, still the same issue. Traded me into a new truck, so far so good. 5500 miles in so far

Do you know which axle you have per the build order on the new truck? Sounds like the code for the problem axle is SU4. I was curious if your new truck has the better one (SU5?) and roughly how many miles before issues started on the first vehicle. Really interested in the Silverado with the Duramax but have zero interest in purchasing an expensive problem. Thanks for the insight.