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Canada : Vehicle return policy?

Grinnen

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Grinnen Enthusiast

Grinnen

Posted
Posted

I know years ago GM offered a 60 day vehicle return guarantee if you were not satisfied. Does anything like this still exist?

 

I bought my  2018 Sierra a few days ago and am not happy with it. The ride sucks because of the amount of feed back and the seat becomes impossible to enjoy sitting in after a little bit.

 

Anyone know of such a policy?

z1boss Enthusiast

z1boss

Posted
Posted
3 hours ago, Grinnen said:

I know years ago GM offered a 60 day vehicle return guarantee if you were not satisfied. Does anything like this still exist?

 

I bought my  2018 Sierra a few days ago and am not happy with it. The ride sucks because of the amount of feed back and the seat becomes impossible to enjoy sitting in after a little bit.

 

Anyone know of such a policy?

Yeah, @gothp28 is correct.  It is 3 days.

Grinnen Enthusiast

Grinnen

Posted
  • Author
Posted

I bought it on Thursday. They're closed on Sunday and I think today because of the holiday. I wonder if they would honor the 3 day period because of this.

z1boss Enthusiast

z1boss

Posted
Posted
4 hours ago, Grinnen said:

I bought it on Thursday. They're closed on Sunday and I think today because of the holiday. I wonder if they would honor the 3 day period because of this.

Give it a try

Grinnen Enthusiast

Grinnen

Posted
  • Author
Posted

A few serious issues cropped up over the last few days. Coming out of V4 and the engine is randomly causing the engine to almost feel like the starter is engaging or cylinders are stuck. The anti lock brakes have enabled on dry roads,but it doesn't brake and just stops me from breaking. And the entertainment system randomly blinks off for a second then acts like nothing has happened.

 

At least the suspension loosened up...

BIGDOGx Senior Enthusiast

BIGDOGx

Posted
Posted
On 2/19/2019 at 10:04 PM, Grinnen said:

They said to give it a few more days then we can take the discussion further.

I hate to tell you but any discussion is most likely going to involve you taking a financial hit by trading it in. It's past 3 days and no doubt the dealer unless you personally know the owner has no such responsibility to offer a full refund and more than likely won't. The infotainment system will do that from time to time, i have had my truck for 5 years now and it has maybe happened 3 times in those years. The suspension is what it is, not the smoothest but also not the worst of the big 3 imo. Better shocks will help as the ranchos most come equipped with are junk shocks. A custom tune or a range delete device might give you some better driveability, believe me i too hate the herky/jerky motion these trucks exhibit sometimes and the v4 switch is a big reason why.

 

Though make sure any warranty work done you take the range device off, custom tunes will more then likely void any engine or drivetrain related problems unless your dealer states otherwise and i would get it in writing if they say they don't!

BIGDOGx Senior Enthusiast

BIGDOGx

Posted
Posted
55 minutes ago, Grinnen said:

There is no range device or custom anything on this truck 

No im saying you can install these to help alleviate the drivability issues you listed w/v4 which are pretty common in the k-series trucks. But they can come at a cost with being denied warranty troubles if they come up. I don't have either on my truck because i rather deal with the driveability issues then to chance being flagged on my warranty.

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