Jump to content

GMC doesnt care after you buy

calltrex

Recommended Posts

ES44AC Enthusiast

ES44AC

Posted
Posted

The Honda dealer kept deferring an issue so the warranty would run out, so I went and bought a Toyota.  Brought it by the Honda dealership and showed them I fixed the problem!  

calltrex Enthusiast

calltrex

Posted
  • Author
Posted

GMC contacted me after I posted all this on there Facebook page. To private message them

See what happens now

Sent from my SM-G965W using Tapatalk

  • 2 weeks later...
DirtyAndy Enthusiast

DirtyAndy

Posted
Posted

Definitely sounds more like a dealer issue. My 2018 Silverado’s chrome wheels had pitting and peeling chrome. Went to my local GMC dealer(did not buy my truck there, but have bought from them in the past) and they had a new set a week later for me under warranty.

bc-chris Enthusiast

bc-chris

Posted
Posted
On 12/20/2019 at 8:36 AM, calltrex said:
Dont expect anything after you buy GMC. We spend $100,000 on my new truck and car same day 2 years ago.
 
My only complaint was my passenger mirror doesnt work all the time. I recorded it a few times because you know when you take something in and it doesn't do it that time. So i bring it in for recalls and give them the mirror videos on my usb stick to prove whats happening. You can hear the motor in the mirror going. I have to get out and push on the mirror so it catches again.
 
They tell me it didnt do it for them and they cant get me a new mirror. That was the end of that conversation. Gee thanks.
 
On top of that the oil pan was leaking under warranty. So they change gasket it and charge ME for a whole oil change like its my problem. I just changed my oil 1 month ago
 
I was thinking of getting the new diesel gmc but will think twice about that now...
 
So $100,000 and they cant give me a new mirror
 
heres 1 video
 

 

my oil pan was leaking while still under warranty so i contacted the the dealer i bought it from (kelowna, bc) and they did the repair and it didn't cost me a cent. 

 

sounds like your dealership is being a dork... which sucks.

JC610 Enthusiast

JC610

Posted
Posted

I used to work at dealerships.The key is to aim at their customer service reputation and ratings.To retain the ability to sell GM vehicles the dealer must retain a pre-set rating percentage,like 96%  for example.Your example is to tell them I will go to the local BBB or news outlet and even social media shaming.This is effective as it can cause locals to shy away from that dealer and seek another GMC dealer elsewhere.You can always ask to see the General Sales Manager as well,they will be pissed because word of mouth is still king.Make 1 customer happy,they will tell 10 about it.Make a customer angry,they will tell as many as they can.Just saying....Good luck.

calltrex Enthusiast

calltrex

Posted
  • Author
Posted

sent 1 last contact to dealer about this stuff

 

General manager call me back same day.  Sending me a free oil change card.    as for the mirror he told me the warranty is over at 60k.  im at 80k now

 

said he can prob split the cost of mirror.  not sure if half of retail or half of cost.

 

not sure how much a power folding mirror is for my 2017 is yet.  i could only find power mirror not folding online

 

my warranty oil cooling lines came in yesterday. guess we will see if the oil is free this time

JC610 Enthusiast

JC610

Posted
Posted

I only take my vehicles to a dealer for any recalls or warranty work.I take care of all my own maintenance, first of all because I can and it saves money but also because I don't trust dealers and shops.I was an auto parts guy for 15 years and I can tell you countless stories of how a tech dropped the oil,changed the filter and lowered the vehicle,drove to a parking space and the engine was ruined.Oops!He forgot the oil.My advice is to find a better dealer or a person who you trust to service your vehicle.Not all people who work on vehicles should be,just saying...

Archived

This topic is now archived and is closed to further replies.

Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Forum Statistics

    250.4k
    Total Topics
    2.7m
    Total Posts

  • Member Statistics

    342,866
    Total Members
    8,960
    Most Online
    Greg3160
    Newest Member
    Greg3160
    Joined

  • Who's Online   5 Members, 0 Anonymous, 437 Guests (See full list)

  • Latest Articles

  • Posts

    • MANGOAL
      Mangoal or FitcamX OEM Dashcam?

      By MANGOAL · Posted

      Late reply, but yes—it works on the SLT trim. Compatibility comes down to the plastic shroud shape behind your mirror, not the trim badge itself. On the SLT with auto-dimming, it uses a plug-and-play Y-harness off the mirror/rain sensor power, so no need to run wires down to the OBD port. If anyone's ever unsure about fitment, just drop a photo of your mirror housing and we can double-check it.   Appreciate the detailed feedback on the install! On the windshield glare—we actually took feedback like yours and developed a dedicated CPL (polarizer) filter to cut down dash reflections on sunny days. If you're still running the cam, shoot me a DM. I'd be happy to send a CPL filter over for you to test out—no charge. 
    • davester
      2002 GMC Yukon

      By davester · Posted

      There are no stickers in your glovebox?
    • davester
      Weight limit in bed

      By davester · Posted

      Look at the numbers on the stickers in the door jam...
    • EJS2015
      Actual Full Screen CarPlay on Refreshed Silverado/Sierras.

      By EJS2015 · Posted

      Yes, every time the developer updates his code, you must recompile. I will private message you with the latest because it changes pretty much with every version.
    • Grumpy Bear
      Transmission Temperature Hitting 220s

      By Grumpy Bear · Posted

      After I wrote that reply I went for a ride. 85 F out. So trans started at 85 F and it shifted the same as it did an hour latter at 168 F. I've never actually recorded the to cold to shift point but it is under 32 F before they start hanging on to a lower gear or leaving the converter unlocked. Both intended to heat fluid.    Yes, brake or bake. Absolutely.      Your welcome. True research ended decades ago. Field trials are still in play.    There is a thing called oxidation onset temperature. This is the heat related oxidation not the O2 exposure kind. For mineral oil that starts at 140 F. So what happens after 140 F? Each 20 F cuts fluid life in half! Does using a Full Synthetic improve that? Yes! By how much? Depends on the base oil type and a few other factors. But enough to notice. Some esters are even higher. There are even synergies between types the will raise it higher than any one component is alone.    Then there is "Hindered" oils. Antioxidant additives. Hindered Polyol Esters can sit at 500 F for years in a turbine.   When a blender brags his oil will 'take 500 F" in service he doesn't specify for how long. Water will dance on a 500 F hot plate for several seconds. @newdude put up a chart showing the relationship between fluid temperature and it's life in an automatic transmission. Here's a version of that chart for Group III based oils. These temperatures are those in the pan as observed as 'normal'. that is you drive as you do for as long as you do under what load you ask of it and whatever that temperature is this graph applies to. Flash temperatures of a few minutes isn't what his means.    Note that fluids held at a constant 240 F have a service life of only 20K miles. 220 F explains the factory exchange limit, eh? My equipment I keep under 180 F and I'm good if the cooler will hold it as low as 140 F. But that's me.   

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...