Use the Pre-Repair Authorization Process for Quick Warranty Approval

[Retired Bob]

https://gm-techlink.com/?p=12738

 

Warranty replacement of wheels, seat covers and cushions, outside mirror assemblies, steering wheels, and interior door trim requires GM pre-authorization before repairs are made (U.S.). The Pre-Repair Authorization (PRA) process uses the Certified Service Mobile Toolbox (CSMT) app to submit an authorization request, which requires details of the repair and photos of the condition.  <continued>

[tbarn]

So now  you can see it's not the dealer rejecting your repair. It's GM.

[davester]

Now you get rejected anytime and anywhere!