Jump to content

Backup Camera Angle

odarevliS
 Share

Recommended Posts

Parrish Mooneyham Enthusiast

Parrish Mooneyham

Posted
Posted
40 minutes ago, odarevliS said:

Parrish, I believe the service bulletin is NHSTA #22NA136. Info I found on car complaints.com states that NHSTA has not published this bulletin but to request a copy from your a Chevrolet service department. The description of the bulletin doesn’t sound exactly like what’s happening with my camera. 

It says it’s “to correct a customer concern of Crooked Rear View Camera Guideline Image on Radio Display.”

Yes sir, I believe you are right, crooked 'GUIDELINES' .  It's absorbing in darketh head now... hehehe..  Thanks for the clarification.  I have informed my service advisor and she's looking into it now..   She's pretty open to things like this.  I'll definitely post back when I follow with her in the next day or 2.. Thanks again. 😉

  • Replies 42
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

odarevliS
odarevliS

Took my truck to the dealership today. They did a software update, which didn’t fix the issue, then replaced the camera, which also didn’t fix the issue. The service rep said he would call GM to discu

odarevliS
odarevliS

Thanks Transient.  My service advisor told me they had ordered a new bezel for my truck. Another trick you might try is to reshape the bezel. I believe you can  compress the bezel in the center enou

Posted Images

Transient Senior Enthusiast

Transient

Posted
Posted

I have the same issue.  When I bought my truck everything was perfect.  Maybe it's a software update?  Maybe it's because I'm a fatass and while standing on the tailgate with it down the plastic piece with the camera and push button to open popped out on one side?  I think it's the former because the latter happened a few times and I just popped it back in and the camera was fine until one day it wasn't.  Anyways, if love to hear what you guys find out.  My truck will be going in for an oil change in about a month and I'd love to get this annoyance fixed, too.

  • 1 month later...
odarevliS Enthusiast

odarevliS

Posted
  • Author
Posted

Took my truck to the dealership today. They did a software update, which didn’t fix the issue, then replaced the camera, which also didn’t fix the issue. The service rep said he would call GM to discuss and give me a call. 

  • Like 1
Transient Senior Enthusiast

Transient

Posted
Posted
20 hours ago, odarevliS said:

Took my truck to the dealership today. They did a software update, which didn’t fix the issue, then replaced the camera, which also didn’t fix the issue. The service rep said he would call GM to discuss and give me a call. 

Thanks for the update.  My truck will be going in for an oil change soon.  I have a number of things that need to be addressed, this being one of them.  Sounds like I'm going to be cursed with this problem for awhile.

Transient Senior Enthusiast

Transient

Posted
Posted

Alright, so my truck is in the dealership's hands for an oil change and 22,500 mile service.  I asked them to look into the reverse camera issue.  They called me today to give me an update.  Routine service is done.  Dash camera (GM Accessories Thinkware F800) system is being roads under warranty.  Thank God I had the dealership install that one.  As for the reverse camera, tech looked at the bezel and even played with it to see if he could align the camera.  Unable to fix the problem.  Tried doing 2 different system updates.  That also didn't fix the problem.  This matter has now been escalated to GM.  I'm not expecting a miracle, however I figure the more of us that get this escalated to GM the more likely they are to offer a solution.  

Transient Senior Enthusiast

Transient

Posted
Posted

Just a quick little update.  I spoke to the dealership about the progress on my truck.  Regarding the reverse lines, GM Tech2 (iirc what the dealer told me) has not responded to the dealer.  It's been 2 days since GM was contacted. 

odarevliS Enthusiast

odarevliS

Posted
  • Author
Posted

Thanks for the follow up. I have not heard from the dealership since the service rep called on the 13th to tell me that he had emailed GM on the issue asking for guidance and is waiting for a response. 

Transient Senior Enthusiast

Transient

Posted
Posted

My dealer just called me.  They said GM responded and they believe it's not a software issue.  Dealer was instructed to swap tailgates with a unit in stock to see if maybe the tailgate is warped/bent.  I told them if that's the case then I don't know how it would have happened.  I've never carried a heavy load in my truck, and the heaviest thing that was on the tailgate was my big butt.  Tailgate is allegedly rated for 500 lbs, and I'm obviously well below it.  We'll find out what happens tomorrow.

Transient Senior Enthusiast

Transient

Posted
Posted (edited)

Update:  SOLUTION FOUND!  Dealership had a 2nd tech look at the problem after swapping tailgates.  GM was ready to pay for a whole new tailgate, painted and installed, but that was avoided by the 2nd tech.  The swapped tailgate proved it's not a software issue.  It's mechanical, specifically the bezel.  Dealership had a replacement bezel available and installed it on my truck.  Camera is now straight.

Edited by Transient
odarevliS Enthusiast

odarevliS

Posted
  • Author
Posted

Transient, 

I started a reply to your previous post about it possibly being the tailgate, and got distracted and forgot to post it. The possibility of the tailgate being warped made sense to me.
 

I started looking at my tailgate and noticed right away that the bezel was bowed out, noticeably, at the top center. You could probably easily drop a dime through the space between the tailgate and bezel. 

 

Thanks for letting me know. I’ll share this with the service rep at my dealership. 

Transient Senior Enthusiast

Transient

Posted
Posted
3 hours ago, odarevliS said:

Transient, 

I started a reply to your previous post about it possibly being the tailgate, and got distracted and forgot to post it. The possibility of the tailgate being warped made sense to me.
 

I started looking at my tailgate and noticed right away that the bezel was bowed out, noticeably, at the top center. You could probably easily drop a dime through the space between the tailgate and bezel. 

 

Thanks for letting me know. I’ll share this with the service rep at my dealership. 

Glad I could help.  Unfortunately, I discovered tonight that the reprogramming done by the tech per GM's instructions has now caused me another problem.  I had the factory navigation that is in the LTZ and High Country trucks added to my truck via MVi.  I've now lost that navigation system.  I've already sent an email to my service writer.  I'm about to contact MVi regarding this issue to see what my options are.  I really hope I don't have to pay this upgrade again. 

odarevliS Enthusiast

odarevliS

Posted
  • Author
Posted

I’m purely spitballin here. If you bought the MVi app, you probably have rights to continuing downloads/updates until the version you paid for is no longer supported. Good luck with getting this resolved. 

redwngr Senior Enthusiast

redwngr

Posted
Posted (edited)
On 12/1/2021 at 5:16 PM, Parrish Mooneyham said:

Yes sir, I believe you are right, crooked 'GUIDELINES' .  It's absorbing in darketh head now... hehehe..  Thanks for the clarification.  I have informed my service advisor and she's looking into it now..   She's pretty open to things like this.  I'll definitely post back when I follow with her in the next day or 2.. Thanks again. 😉

Did you have any success?

 

The trucks bumper in your picture makes me wonder if the camera is correctly 'snapped into place' -- and that left and right aren't sitting the same way. 

 

I'm just guessing that they 'snap in' as opposed to using some sort of threaded fasteners, but either way a physical mounting issue.

 

I supposed it could also an issue with how the sensor inside the camera is located rather than the mounting of the camera to the truck. 

 

 

EDIT -- read Transients posts his was an issue with the bezel 

 

Curious if yours (Parrish Mooneyham) was the same.

Edited by redwngr
Transient Senior Enthusiast

Transient

Posted
Posted (edited)
7 hours ago, odarevliS said:

I’m purely spitballin here. If you bought the MVi app, you probably have rights to continuing downloads/updates until the version you paid for is no longer supported. Good luck with getting this resolved. 

For the navigation upgrade I had to send them the module from my truck, they programmed it, and then they sent it back to me.  They did provide a loaner while they had my module.  The loaner and the shipping has a cost of $465, but they refund $400 if you return the module without damage.  I have already contacted MVi.  They said they need to look up my previous order and will get back to me.  There other people in front of me.  No word on cost yet.  Just gotta be patient. 

 

I should start a new thread about this issue instead of hijacking this one.

Edited by Transient

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • Grumpy Bear
      Some Assembly is Required

      By Grumpy Bear · Posted

      How many years have I pointed out every point in that link to the folks here and been avalanched with criticisms and outright hostilities at times? I ran counter to even the great CUSTOMBOSS and Lake Speed Jr and the half dozen experts on YouTube and in the final.....GM, Physics (Stribeck) backs that Grumpy old Bear.    Honestly, I never said a thing engineering hadn't studied silly and laid in concrete during WWII. But I'm old, the information is old and yet, the Laws of Physics are eternal.    Okay there is one exception. I vehemently disagree with their use of the word 'tolerances' when what it meant is "clearance".   The clearance is the distance between two objects. The tolerance is the degree of acceptable variation permitted in that clearance. I.E., piston to bore clearance is 0.004" with a tolerance of +/- .0002" so the clearance is in specification if it lies between 0.0038" and 0.0042". Cutting that 'tolerance in half has ZERO impact on lubrication requirements. Makes for more difficulty in manufacturing.  But a tighter clearance 'MAY'. Depends on finish. Anyway....   It's one of those statements made by people to make themselves look smarter than they are to convince people who are as un-enlighten as they seem to manipulate their behaviors. But hey, the blind leading the blind puts them both in the pit. 
    • Grumpy Bear
      Gas Prices

      By Grumpy Bear · Posted

      Out and about yesterday on a long Saturday drive I passed a lot of Shell stations. My preferred, so I pay attention. Lot's of small town Illinois so not six stations in three blocks like the city.    Everyone of them over a radius of say 100 miles had regular at $4.19 but one which was the one closest to home at $4.15. However Premium pricing varied greatly between 85 cents over regular to $1.50 over. I'm not counting the price of the station with the lowest regular so the reference is the same for the remainder and all within the same brand. However the spread discrepancy holds across all brands.     @txab, any thoughts on that? 
    • revrnd
      Future GMC Jimmy

      By revrnd · Posted

      What are your thoughts? The Chevy Blazer relaunch was an epic case of 'lunchbag letdown'. Jeep Wranglers and Ford Broncos stick out like a sore thumb.    The AI photos do not look like a 'retro version', but shrunken Tahoes. Get away from the 'futuristic look'. I've seen two concepts. One had rectangular headlight like a Rivian and the other way to big should include dual round headlights like the early version.   If not this would look OK   At least it has GM styling (albeit the K2XX) A lot of the images floating around look like Bronco IIs or the current Bronco. Looking at the Broncos in my area (central Ontario, it seems to be a mix of 2 doors and 4 doors, 'mall rated' to ones that could go offroad.    I'm sure a AT4 and AT4X RPOs could be outfitted similar to a Rubicon if the braintrust understood the whole offroad scene. Crosing my fingers that if it does see the light that the front air dam/bumper doesn't extend below the center line of the tire...      
    • revrnd
      Silverado 4500-5500-6500 are they still being produced? Would have sold better as GMCs as well

      By revrnd · Posted

      I saw this news earlier this year:   https://theautowire.com/2026/06/12/gm-kills-off-chevys-biggest-silverado-trucks-as-sales-collapse-and-factory-fallout-spreads/
    • revrnd
      RUMOR / INSIDER: 2027 Silverado Dealer Reveal NEXT WEEK

      By revrnd · Posted

      And overpriced. I was in the Oshawa Truck Plant when they were being built. Very few. I could count on one hand how many I've seen since  

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...