Jump to content

Cluster LCD blank after SPS programming

William Pelletier
 Share

Recommended Posts

William Pelletier New Member

William Pelletier

Posted
Posted

Hi Guys,

 

have an interesting issue... I had updated the programming in my Radio to resolve issues relating to intermittent no audio and chimes when I start the truck in the winter. That program was successful.

 

However, I had also sent an update to the instrument cluster which seems to have completed successfully, but I have no lcd screen or certain indicator lights that come on normally. Gauges work. I can communicate with the cluster otherwise. Steering wheel buttons do not work as a result as well.

 

The truck is a 2015 Sierra Crew cab with IO5 Level radio.

 

Wondering if anyone else came across this issue and knows how to resolve this...

  • 2 years later...
mikejeep Enthusiast

mikejeep

Posted
Posted (edited)

Came here to search the exact same issue with my 2016 Silverado 1500! I was having similar symptoms and used my VCX-NANO with SPS2 through Techline Connect to successfully reprogram a few modules last year with no issues at all. I was having ghost chimes, so I hooked it up again this week and saw the Instrument Cluster update available. It said it was successful, however only my gauges work. The DIC stays off, and I have no indicator lights at all except for the normal check engine light at startup.. no turn signal indicators, headlight indicators, etc. Cruise control are the only steering wheel buttons that work. I reflashed the calibration a few more times hoping it was a flashing issue, but nothing changes.

 

I am guessing that the latest Instrument Cluster calibration should not be flashed on all vehicles despite it appearing in Techline. I am aware that every TSB I have ever seen warns not to flash calibrations that aren't explicitly called for, but it's too late to undo that now. I'm going to try checking with local dealers, but is there a way I can flash the previous calibration version myself?

Edited by mikejeep
mikejeep Enthusiast

mikejeep

Posted
Posted

I was able to resolve this issue, sharing in case it helps someone in the future..

 

1) Instrument Cluster (IPC) updates need to be updated via USB after they are flashed. Thanks to William for the tip.

 

2) Some 2016 Chevrolet and GMC vehicles require an update to be flashed after the Android Auto upgrade (bulletin 16-NA-042) is completed to resolve USB update problems. Bulletin 16-NA-134 addresses this (see attached).

16-NA-134.pdf

  • Like 1
  • 2 months later...
Ap Hammer New Member

Ap Hammer

Posted
Posted

I'm experiencing this issue right now. Customer replaced their cluster on their 2014 Silverado but never programmed it to properly communicate with the BCM or other modules. Successfully performed the replace and program function, correcting the VIN on the new cluster. All codes within the cluster are gone and everything works fine, however center display is completely blank. As mentioned above, attempted to reprogram several times with no change. Disconnected battery for 20 minutes and reconnected, still no change. I noticed you mentioned a usb drive update and have looked everywhere to find the applicable usb update but no luck. I used SPS2 via Techline Connect on a Maxi Elite MDI for all programming. Alternatively I also used a Maxi JVCI, same issue persists. 

 

Also to note, the center display did function prior to reprogramming.

mikejeep Enthusiast

mikejeep

Posted
Posted
On 1/31/2025 at 6:56 PM, Ap Hammer said:

All codes within the cluster are gone and everything works fine, however center display is completely blank. As mentioned above, attempted to reprogram several times with no change. Disconnected battery for 20 minutes and reconnected, still no change. I noticed you mentioned a usb drive update and have looked everywhere to find the applicable usb update but no luck. I used SPS2 via Techline Connect on a Maxi Elite MDI for all programming.

 

I can check my laptop later for the specific steps/screens, but it's in SPS2.. one of the options is a USB update, it will prompt you to insert a blank USB memory stick into the computer, and then once it's downloaded you plug the USB stick into the truck and it applies the update.

mikejeep Enthusiast

mikejeep

Posted
Posted

@Ap Hammer Attached is a screenshot from Techline Connect showing the options you need to select to start the process for the USB update.

 

Cluster.png

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • garagerog
      Navigating senior years.

      By garagerog · Posted

      This is for those over 70 years of age contemplating joint replacement surgery involving general anesthesia. Even some 55 yrs. ago when I took my pharmacology class the dangers of developing dementia in the elderly that had general anesthesia were beginning to be recognized. Over the years there has been some refinement in the cautionary warnings, avoid general anesthesia if possible if you've had close to 10 priors, especially over the age of 70 and/or a family history of dementia. I'm not including the twilight anesthesia induced by propofol often used in cytoscopies or colonscopies. Seriously think about seeing a neurologist and undergo cognitive testing before proceeding if any of those criteria apply to you. Spinal anesthesia may be an option in some cases. I'm in the above camp and although I could use a new right knee, I get fidgety according to a prior orthopedic surgeon when the bone saw spools up or maybe it was the smell of saw blade meeting bone, anyhow I may have one general anesthesia left in me which I will pocket for now and I'm choosing mind over mobility, anyway where did I leave my damn cane!
    • GMCustomerService
      July 2026 upgrade push issues

      By GMCustomerService · Posted

      We understand your frustrations with your auto start/stop, fuel gauge and cruise control concerns since your latest update, @LarT-26. You mentioned getting repairs completed, however, have your concerns been resolved? If not, we would like to learn more so we may explore the best path of assistance moving forward alongside your local dealership. When you have a moment, please visit: https://s.gmc.com/support-request and complete the request form with all pertinent details. This will help us to better understand your concern and ensure that it is routed correctly. We will keep an eye out for your outreach.
    • GMCustomerService
      Multigate electrical problem

      By GMCustomerService · Posted

      We understand your frustrations with being unable to open your Sierra’s top inner tailgate, @smitty81503. Your concerns are frustrating, and we would like the opportunity to explore the best path of assistance to pursue their resolutions. There are many different factors that could be the root cause of vehicle concerns, and we handle each one on a case-by-case basis. When you have a moment, please visit: https://s.gmc.com/support-request and complete the request form with all pertinent details. This will help us to better understand your concern and ensure that it is routed correctly. We will keep an eye out for your outreach.
    • garagerog
      Navigating senior years.

      By garagerog · Posted

      First time it really happened to me was when I was 69 yrs old and I was called "Old Timer" by a complete stranger. Then in rapid succession came the aforementioned "Old Man" and my favorite of all "Pops".
    • newdude
      Where is the Ambient Air Temperature Sensor on a 2021 Chevy Suburban?

      By newdude · Posted

      Yea that's pretty normal to be off a few degrees after sitting.  Usually 2-4 degrees from say a weather app or thermometer.  I've seen it a bit more if you are parked facing the sun too when its really hot out.    

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...