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2024 still having headlight problems even after replacement

jd64
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jd64 Enthusiast

jd64

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Dealership replaced both headlights a little over 2 weeks ago for the fast flash turn signal problems, the turn signals seem to be working ok now but only time will tell since that problem was very intermittent. A few days ago a new headlight problem started with the replacement lights . When the parking lights ,low beams or high beam lights are on the right Daytime Running Light flashes constantly.  Turn off the headlights and all is normal.    So when i drive the truck at night the right DRL constantly flashes,   trying to be patient while waiting for the dealership to decides what they are going to do.  I find it hard to believe that these headlight problems didn't show their face while all the GM employees were driving these trucks  prior to start of production.   Anyone have this problem yet?

Pryme Senior Enthusiast

Pryme

Posted
Posted

Man GM needs to figure out what’s going on with the 24 trucks. On the first page of this forum alone there are 10 threads about 24 problems. Seems excessive. 
 

 

newdude Senior Enthusiast

newdude

Posted
Posted
12 hours ago, jd64 said:

Dealership replaced both headlights a little over 2 weeks ago for the fast flash turn signal problems, the turn signals seem to be working ok now but only time will tell since that problem was very intermittent. A few days ago a new headlight problem started with the replacement lights . When the parking lights ,low beams or high beam lights are on the right Daytime Running Light flashes constantly.  Turn off the headlights and all is normal.    So when i drive the truck at night the right DRL constantly flashes,   trying to be patient while waiting for the dealership to decides what they are going to do.  I find it hard to believe that these headlight problems didn't show their face while all the GM employees were driving these trucks  prior to start of production.   Anyone have this problem yet?

 

 

This is a growing problem.  No HDs yet, but we've seen 4 1500s for this.  Hopefully they've got a TAC case on your truc and GM has engineering involved by now as you are not alone on this issue.  

jd64 Enthusiast

jd64

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Posted
6 hours ago, newdude said:

 

 

This is a growing problem.  No HDs yet, but we've seen 4 1500s for this.  Hopefully they've got a TAC case on your truc and GM has engineering involved by now as you are not alone on this issue.  

thanks for the info. i asked to have a TAC case opened for the turn signal problems but i dont think they did as they decided to replace both headlamp assembles. this is the 3rd time back for a headlight issue. it started within the first 100 miles. 

jd64 Enthusiast

jd64

Posted
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Posted
21 hours ago, newdude said:

 

 

This is a growing problem.  No HDs yet, but we've seen 4 1500s for this.  Hopefully they've got a TAC case on your truc and GM has engineering involved by now as you are not alone on this issue.  

you mentioned 4 1500's with the problem ,was it the T/S problem or the DRL problem i'am having now? what did you guys do to fix it? mine is going back in Tuesday.

newdude Senior Enthusiast

newdude

Posted
Posted
1 hour ago, jd64 said:

you mentioned 4 1500's with the problem ,was it the T/S problem or the DRL problem i'am having now? what did you guys do to fix it? mine is going back in Tuesday.

 

 

Turn signal but its likely whatever is causing the one is probably causing the other as well since its all the same switchback LED that illuminates the signal and the DRL.

 

Of the 1500s, 3 of them the techs re-seated the headlamp connector and they've not been back with the same problem.  The 4th truck, they re-seated first, came back.  Got a TAC case, GM told them to check the headlight connector, two circuits at the lighting control module and fuse #4 in the passenger side dash fuse box.  Ended up getting a headlight, 2 weeks later customer called and its doing it again.  

 

3 of the 4 trucks it was the right front headlamp.  

jd64 Enthusiast

jd64

Posted
  • Author
Posted
6 hours ago, newdude said:

 

 

Turn signal but its likely whatever is causing the one is probably causing the other as well since its all the same switchback LED that illuminates the signal and the DRL.

 

Of the 1500s, 3 of them the techs re-seated the headlamp connector and they've not been back with the same problem.  The 4th truck, they re-seated first, came back.  Got a TAC case, GM told them to check the headlight connector, two circuits at the lighting control module and fuse #4 in the passenger side dash fuse box.  Ended up getting a headlight, 2 weeks later customer called and its doing it again.  

 

3 of the 4 trucks it was the right front headlamp.  

Thanks again, ill see what happens Tuesday when i bring it back in. According to the work order the wiring and connectors were checked before they decided to put the new headlights in and i even re-seated both connectors before i even brought it in the first time.  the T/S's so far are working fine with the new lights. 

  • 4 weeks later...
Cdoan54 New Member

Cdoan54

Posted
Posted
On 8/17/2023 at 9:20 AM, newdude said:

 

 

This is a growing problem.  No HDs yet, but we've seen 4 1500s for this.  Hopefully they've got a TAC case on your truc and GM has engineering involved by now as you are not alone on this issue.  

I just bought 24 Silverado 2500 HD and right headlight flasher went out the day I bought took into dealer they ordered new then a week later the left turn flasher went out 

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted
On 9/14/2023 at 12:34 PM, Cdoan54 said:

I just bought 24 Silverado 2500 HD and right headlight flasher went out the day I bought took into dealer they ordered new then a week later the left turn flasher went out 

This is certainly not what we like to hear, Cdoan54.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with the headlights on your 2024 Chevrolet Silverado. To do so, please send an email to [email protected] with ATTN: Cdoan54/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
 
Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
www.gm.com
 

  • 2 months later...
Noel Korowin New Member

Noel Korowin

Posted
Posted

I have a 2021 2500 diesel AT4 and the drivers side headlamp started the flickering thing on my yesterday.  I live in the country so heading to a dealer really sucks.  

 

Any suggestions on how to fix this issue at home? 

  • 2 months later...
Cjarm New Member

Cjarm

Posted
Posted

Has GM figured out how to fix this?  My 2024 Silverado 2500 is about to go in for the third time with the same right headlamp issue.   I first took my truck in 3wks after buying it, back in Oct (741miles),  for this issue but was told the part wasn’t in to fix it, spent 3 months waiting for the part and finally got it “fixed”and 4 days later it started again.  My dealership hasn’t been very helpful in resolving this issue, I call and leave voicemails and they never call back.  I’ll probably be without a vehicle again while waiting for it to be fixed.  

newdude Senior Enthusiast

newdude

Posted
Posted
7 minutes ago, Cjarm said:

Has GM figured out how to fix this?  My 2024 Silverado 2500 is about to go in for the third time with the same right headlamp issue.   I first took my truck in 3wks after buying it, back in Oct (741miles),  for this issue but was told the part wasn’t in to fix it, spent 3 months waiting for the part and finally got it “fixed”and 4 days later it started again.  My dealership hasn’t been very helpful in resolving this issue, I call and leave voicemails and they never call back.  I’ll probably be without a vehicle again while waiting for it to be fixed.  

 

 

Yes, there is a new bulletin about these.

 

23-NA-132

  • 9 months later...
Jimmy Jim Jim New Member

Jimmy Jim Jim

Posted
Posted

I have a 2021 Silverado 2500 HD, duramax. About a month ago, my left side parking light began to flash, while the low beam and high beam would go out. It would continue this for part of my drive and then stop flashing and both beams work again. This intermittent issue went off and on for a few weeks, and now all three lights are out. Any thoughts?

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