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Lost camera guidelines front and rear

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Edward Gudusky New Member

Edward Gudusky

Posted
Posted

2022.5 Sierra Denali Reserve. 55,200 miles. I bought the extended warranty when I bought the truck and is provided by Zurich. I just had this problem fixed at my dealership, though my problem was a bit more complicated. I did have this camera guideline problem with the hourglass, but also these problems:

 

Auto high-beam would not work

Adaptive cruise control would not work

Lane guidance would not work

 

Dealership determined the front windshield camera was malfunctioning. They replaced the unit and then it would not calibrate, giving a side passenger mirror camera error. They replaced the passenger mirror w/camera and was able to calibrate properly. All the problems have been resolved for now and was covered under the extended warranty.

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ember1205
ember1205

The dealership has claimed that there's an error that "can't be cleared" and that would mean it will never work. So, all you need now is for it to work... Once... When you can get video of it working

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JohnnyBoySilvy New Member

JohnnyBoySilvy

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Posted

Welp.. I’m back to square one. The lines have been gone for a while now and have been back n forth with the dealer for some time now. Anybody that had this issue and got a fix from a dealer themselves? Anybody info would be helpful. I even contacted whiteautoandmedia, they said the VPM is likely bad. But my dealer (I live on an island in the Caribbean, so my options are limited) is useless. I ran a diagnostic tool with a friend and this is what came up.

56B5324A-53F9-43EC-917F-4155CFCF52BF.jpeg

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