Jump to content

Recommended Posts

Posted
21 hours ago, KARNUT said:

I was just passing on information from a supposedly knowledgeable source.

Does anyone know what corrective measures were taken?

Posted
8 minutes ago, asilverblazer said:

Does anyone know what corrective measures were taken?

That person said yes. I can research any model from any manufacturer. They all have model years that have flaws or failures. Some extend warranties. Some try to ignore hope people would grow tired and move on. The choices are buy new extend the warranty. Research 5 year old vehicles see who has the least complaints. I’ve done both. I had one failure warranty covered it.

Posted

Ok Guys, got the truck back today with the new long block, seems to be running fine “no knocks”! The truck only has 7k original warranty left and dealer told me that’s all the warranty the new engine will have on it that’s Bull ******! But he stuck to it so let’s hope this one doesn’t stack rod bearings in the future! At least it still has the original 5 year 60k power train warranty which should cover anything that oil touches in the block per dealer.

  • Like 2
Posted

All new GM engines and parts normally come with a 3 yr 36,000-mile warranty, that's part of what we are paying for. 

Posted
3 hours ago, MORSNO said:

All new GM engines and parts normally come with a 3 yr 36,000-mile warranty, that's part of what we are paying for. 

Dealers are least knowledgeable about the warranty on their parts.

 

Call any dealer and ask about the lifetime warranty on your Denali shocks.

 

The level of ignorance and lies that will follow will amaze you.

image.thumb.png.475519df1ec642d31247c507841c63e4.png

 

No wonder so many people HATE going to dealers. The dealer model is beyond dead - why any company (GM) would allow a third party between them and their customers is beyond baffling. Bad experience at the dealer = no GM products sold. 

 

This one part example above has convinced me I know more (or have access to the same information) than every GM dealer in the greater OKC metro area. 

 

They must be so used to talking to so many other ignorant consumers that I think even they begin to believe the absolute garbage they spout off. 

  • Like 1
Posted
4 hours ago, MORSNO said:

All new GM engines and parts normally come with a 3 yr 36,000-mile warranty, that's part of what we are paying for. 

 

 

Replacement engines are 3yr/100k outside of factory warranty.  If replaced under powertrain, it only carries the remainder of the powertrain warranty.  

  • Like 1
Posted (edited)
1 hour ago, asilverblazer said:

Dealers are least knowledgeable about the warranty on their parts.

 

Call any dealer and ask about the lifetime warranty on your Denali shocks.

 

The level of ignorance and lies that will follow will amaze you.

 

 

 

 

The "limited lifetime" warranty would be on REPLACEMENT shocks ONLY.  That warranty does not apply to bumper-to-bumper timeframe, nor does it apply to the original factory installed shocks when out of B2B.  

 

 

warranty.thumb.png.84239ca5556d79074682cd2f2df6cebb.png

 

Edited by newdude
  • Like 1
Posted (edited)
18 hours ago, James McArthur said:

Ok Guys, got the truck back today with the new long block, seems to be running fine “no knocks”! The truck only has 7k original warranty left and dealer told me that’s all the warranty the new engine will have on it that’s Bull ******! But he stuck to it so let’s hope this one doesn’t stack rod bearings in the future! At least it still has the original 5 year 60k power train warranty which should cover anything that oil touches in the block per dealer.

 

 

That is indeed correct. 

 

If the engine is replaced under 5yr/60k powertrain timeframe, it only carries warranty for the remainder of that time. 

 

When replaced outside of warranty, aka customer pay, its 3yr/100k parts and labor on the engine.  

Edited by newdude
Posted (edited)
21 hours ago, James McArthur said:

Ok Guys, got the truck back today with the new long block, seems to be running fine “no knocks”! The truck only has 7k original warranty left and dealer told me that’s all the warranty the new engine will have on it that’s Bull ******! But he stuck to it so let’s hope this one doesn’t stack rod bearings in the future! At least it still has the original 5 year 60k power train warranty which should cover anything that oil touches in the block per dealer.

 

I personally would suggest you do a couple of short interval engine oil changes, be that a 500+ mile initial and then put a 1000+ miles on the following oil change just to give the engine a good start in life, getting the high count of fine metal that does pass through the filter out of the engine along with the bits of sealant that come out with the break in oil I will call it. That would be up to you if you want to have that done at the dealer, that shows your trying to do your part and given the failed engine on record. Also if you are planning on selling the truck at some point and its to a gearhead, you have proof you don't have a lax attitude or mind spending that extra on maintenance. Thought I'd mention the idea anyway. 

Edited by Chuck FB
Posted
23 hours ago, newdude said:

If the engine is replaced under 5yr/60k powertrain timeframe, it only carries warranty for the remainder of that time. 

 

When replaced outside of warranty, aka customer pay, its 3yr/100k parts and labor on the engine.  

gm - genius.

 

The warranty on the part is based solely on who pays for it - when it is the EXACT SAME part.

 

Let's make the warranty experience as awful as possible for our customers, that will build brand loyalty!

 

Shareholder value today, no customers tomorrow, bankrupt next week.

  • Thanks 1
Posted (edited)
10 minutes ago, asilverblazer said:

gm - genius.

 

The warranty on the part is based solely on who pays for it - when it is the EXACT SAME part.

 

Let's make the warranty experience as awful as possible for our customers, that will build brand loyalty!

 

Shareholder value today, no customers tomorrow, bankrupt next week.

 

 

 

Ford does a similar thing.  Replaced under factory warranty timeframe the new engine gets 12/12, when customer pay its 3 year/unlimited miles.  

 

If they warrantied everything for long periods of time, the costs would skyrocket to the consumers.  

Edited by newdude
  • Thanks 1
Posted
20 hours ago, newdude said:

If they warrantied everything for long periods of time, the costs would skyrocket to the consumers.  

Same part = same warranty. If making the change to do so results in the cost skyrocketing it was a lousy part in the first place.

 

I recently bought a temperature sensor for the Yukon.

AC/Delco, GM $40 with a 2 year warranty

Duralast $23 with a lifetime warranty

 

Guess which one I bought.

 

Squeezing out a customer today might save GM a little now, but no customers tomorrow will cost them more. They will eventually run out of 'loyal' customers to squeeze. 

 

Where are the new customers coming from anyways (another manufacturer they had a bad experience with)?

 

:sigh: A race to the bottom of who is the least awful to deal with.

  • Like 1
Posted
21 hours ago, asilverblazer said:

Where are the new customers coming from anyways (another manufacturer they had a bad experience with)?

 

:sigh: A race to the bottom of who is the least awful to deal with.

 

There may be more truth than you know in that statement.  I've purchased nothing but Chev/GMC trucks my entire life and never thought I'd even consider another brand seriously.  Right now, If I was going to replace my truck, it would be a Ford Super Duty with the 7.3 Godzilla.  This has been my receiver cap since 1988, todays GM trucks may change that. 

 

Hitch.jpg

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Latest Articles

  • Posts

    • Sounds like converting will be a bigger endeavor than I was thinking. This truck doesn't have 2Hi like the Suburban did. The Tahoe has 4Hi and 4Lo and a button to turn of traction control.   From what I understand the Stabilitrak uses open diff in the front and rear. When wheel speed is not the same the stabilitrak uses the ABS system to slowdown the spinning wheel(s) to transfer power to the slower non-spinning wheel(s). I thought the transfer case was open too. Being able to transfer power either more to front or rear depending on wheel spin. Maybe I miss understood some information with you saying and power transfer is 50-50. Thanks
    • My brother has a 2007 Avalanche with afm 5.3. It`s got 176,000 miles. Runs like a clock. Never been apart. Co worker has a 2010 Tahoe with afm 5.3. 230,000 miles. Never been apart. Runs like a clock. So, even though cyl deac is a weak spot, they can go the distance.   BUT, these engines had the oil changed regularly, AND had 5w30 as spec. I wonder if they would have lasted this far on 0w20? I`ll bet not.
    • I certainly could be wrong but I hear of pickups far newer than that 2007 cutoff which may not be going to the wrecker but are having engine work done and be that a reman engine or new engine or trying to repair the existing engine. Some of it would be design issues as per the cylinder deactivation system that GM has and one of those lifters wiping out the cam and the question of oil changes moving the needle or not on that whole mess, or in the case of Ford pickup engines that have the long timing chains and wearing them out and the roller followers and phasers and some of that certainly goes back to oil change intervals. But in those various cases the truck has all sorts of life left in it and so the unfortunate owner and may be original owner or used market owner that is pouring money into repairs so the truck is not seeing the salvage yard yet but damage is happening by infrequent oil changes. A friends son had bought a 2018 I think it is half ton GM and it had some sort of extended or used dealer warranty on it and of course the lifter issue bites and its rattling and so the dealer had to swallow the bill and was at least 7000.00 and I think they only replaced what they felt they had to replace so yeah, I can see that being a ticking time bomb in the not too distant future. Would frequent oil changes cure all these engineering "marvels", probably not but some engine designs have shown that they do much better if the oil is changed a lot more often then if the manufacturer service claims are followed. New trucks cost so much that there is an incentive to keep the existing truck on the road by repairing. 
    • get a good code reader, and find out what problems the truck has noticed by reading codes. cheap ones can only get basic engine codes, you may want to get one that can get codes from all the computers in your truck.
    • This is sort of my point, salvage yards aren't overflowing with all these 'poorly' maintained trucks - excellent/good/servicable condition otherwise, salvaged only as a result of a bad engine from poor oil change regiment.    In my area, there are no 2007 to newer gm trucks/suvs in any salvage yards. A few are in the 'recyclers' with very obvious reasons for being there - wrecked.
  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...