2024 6.6 gas 28000 engine failure

[asilverblazer]

21 hours ago, KARNUT said:

I was just passing on information from a supposedly knowledgeable source.

Does anyone know what corrective measures were taken?

[KARNUT]

8 minutes ago, asilverblazer said:

Does anyone know what corrective measures were taken?

That person said yes. I can research any model from any manufacturer. They all have model years that have flaws or failures. Some extend warranties. Some try to ignore hope people would grow tired and move on. The choices are buy new extend the warranty. Research 5 year old vehicles see who has the least complaints. I’ve done both. I had one failure warranty covered it.

[asilverblazer]

56 minutes ago, KARNUT said:

That person said yes.

Wondering what it was...

[James McArthur]

Ok Guys, got the truck back today with the new long block, seems to be running fine “no knocks”! The truck only has 7k original warranty left and dealer told me that’s all the warranty the new engine will have on it that’s Bull ******! But he stuck to it so let’s hope this one doesn’t stack rod bearings in the future! At least it still has the original 5 year 60k power train warranty which should cover anything that oil touches in the block per dealer.

[MORSNO]

All new GM engines and parts normally come with a 3 yr 36,000-mile warranty, that's part of what we are paying for. 

[asilverblazer]

3 hours ago, MORSNO said:

All new GM engines and parts normally come with a 3 yr 36,000-mile warranty, that's part of what we are paying for. 

Dealers are least knowledgeable about the warranty on their parts.

 

Call any dealer and ask about the lifetime warranty on your Denali shocks.

 

The level of ignorance and lies that will follow will amaze you.

 

No wonder so many people HATE going to dealers. The dealer model is beyond dead - why any company (GM) would allow a third party between them and their customers is beyond baffling. Bad experience at the dealer = no GM products sold. 

 

This one part example above has convinced me I know more (or have access to the same information) than every GM dealer in the greater OKC metro area. 

 

They must be so used to talking to so many other ignorant consumers that I think even they begin to believe the absolute garbage they spout off. 

[newdude]

4 hours ago, MORSNO said:

All new GM engines and parts normally come with a 3 yr 36,000-mile warranty, that's part of what we are paying for. 

 

 

Replacement engines are 3yr/100k outside of factory warranty.  If replaced under powertrain, it only carries the remainder of the powertrain warranty.  

[newdude]

1 hour ago, asilverblazer said:

Dealers are least knowledgeable about the warranty on their parts.

 

Call any dealer and ask about the lifetime warranty on your Denali shocks.

 

The level of ignorance and lies that will follow will amaze you.

 

 

 

 

The "limited lifetime" warranty would be on REPLACEMENT shocks ONLY.  That warranty does not apply to bumper-to-bumper timeframe, nor does it apply to the original factory installed shocks when out of B2B.  

 

 

 

Edited May 27 by newdude

[newdude]

18 hours ago, James McArthur said:

Ok Guys, got the truck back today with the new long block, seems to be running fine “no knocks”! The truck only has 7k original warranty left and dealer told me that’s all the warranty the new engine will have on it that’s Bull ******! But he stuck to it so let’s hope this one doesn’t stack rod bearings in the future! At least it still has the original 5 year 60k power train warranty which should cover anything that oil touches in the block per dealer.

 

 

That is indeed correct. 

 

If the engine is replaced under 5yr/60k powertrain timeframe, it only carries warranty for the remainder of that time. 

 

When replaced outside of warranty, aka customer pay, its 3yr/100k parts and labor on the engine.  

Edited May 27 by newdude

[Chuck FB]

21 hours ago, James McArthur said:

Ok Guys, got the truck back today with the new long block, seems to be running fine “no knocks”! The truck only has 7k original warranty left and dealer told me that’s all the warranty the new engine will have on it that’s Bull ******! But he stuck to it so let’s hope this one doesn’t stack rod bearings in the future! At least it still has the original 5 year 60k power train warranty which should cover anything that oil touches in the block per dealer.

 

I personally would suggest you do a couple of short interval engine oil changes, be that a 500+ mile initial and then put a 1000+ miles on the following oil change just to give the engine a good start in life, getting the high count of fine metal that does pass through the filter out of the engine along with the bits of sealant that come out with the break in oil I will call it. That would be up to you if you want to have that done at the dealer, that shows your trying to do your part and given the failed engine on record. Also if you are planning on selling the truck at some point and its to a gearhead, you have proof you don't have a lax attitude or mind spending that extra on maintenance. Thought I'd mention the idea anyway. 

Edited May 27 by Chuck FB

[James McArthur]

Great idea! Thanks!

[asilverblazer]

23 hours ago, newdude said:

If the engine is replaced under 5yr/60k powertrain timeframe, it only carries warranty for the remainder of that time. 

 

When replaced outside of warranty, aka customer pay, its 3yr/100k parts and labor on the engine.  

gm - genius.

 

The warranty on the part is based solely on who pays for it - when it is the EXACT SAME part.

 

Let's make the warranty experience as awful as possible for our customers, that will build brand loyalty!

 

Shareholder value today, no customers tomorrow, bankrupt next week.

[newdude]

10 minutes ago, asilverblazer said:

gm - genius.

 

The warranty on the part is based solely on who pays for it - when it is the EXACT SAME part.

 

Let's make the warranty experience as awful as possible for our customers, that will build brand loyalty!

 

Shareholder value today, no customers tomorrow, bankrupt next week.

 

 

 

Ford does a similar thing.  Replaced under factory warranty timeframe the new engine gets 12/12, when customer pay its 3 year/unlimited miles.  

 

If they warrantied everything for long periods of time, the costs would skyrocket to the consumers.  

Edited May 28 by newdude

[asilverblazer]

20 hours ago, newdude said:

If they warrantied everything for long periods of time, the costs would skyrocket to the consumers.  

Same part = same warranty. If making the change to do so results in the cost skyrocketing it was a lousy part in the first place.

 

I recently bought a temperature sensor for the Yukon.

AC/Delco, GM $40 with a 2 year warranty

Duralast $23 with a lifetime warranty

 

Guess which one I bought.

 

Squeezing out a customer today might save GM a little now, but no customers tomorrow will cost them more. They will eventually run out of 'loyal' customers to squeeze. 

 

Where are the new customers coming from anyways (another manufacturer they had a bad experience with)?

 

 A race to the bottom of who is the least awful to deal with.

[MORSNO]

21 hours ago, asilverblazer said:

Where are the new customers coming from anyways (another manufacturer they had a bad experience with)?

 

 A race to the bottom of who is the least awful to deal with.

 

There may be more truth than you know in that statement.  I've purchased nothing but Chev/GMC trucks my entire life and never thought I'd even consider another brand seriously.  Right now, If I was going to replace my truck, it would be a Ford Super Duty with the 7.3 Godzilla.  This has been my receiver cap since 1988, todays GM trucks may change that.