Going through warranty repairs on my truck via dash camera (approved GM Accessory installed by dealership at time of sale so it carries vehicle warranty) isn't turning on. It's California, so this is a must. Dealership says GM won't approve loaners and rentals unless warranty issue is a drivability issue. My argument is it's a drivability issue. I can't drive it while they're repairing it. They still said no loaner for me. All 3 kids get to miss out on sports practices, tournaments, etc until I get my truck back.
Also, dealership deleted the GM factory navigation upgrade to my truck via MVI. Navigation is a must, and Android Auto is giving me issues. They're working on getting it back via GM, but that's another reason why I'm without a vehicle. Lost while driving is definitely a drivability issue, right?
Nonetheless, it's a stupid policy, and this is the first time I've ever not been provided a loaner or rental as a result of warranty repair.