Possible New Recall 7-1-14 with Gauges I was told?

[tstehle]

So just want to add to thread since seeing many of the problems that many incurred. I thought by November any problems would be worked out. I had my truck in for oil change and tire rotation. While there I also had the transfer case update done, no problems. They also tried to complete the gauge cluster update. Did not take the updates so left everything dead like mentioned earlier, DIC, Interior warning lights, odometer, interior turn signal interior indicators, steering wheel controls, etc.. GM had to send a new module which will be taken care of tomorrow. Just an inconvenience but I am confident in my dealership and they will get it done right. Of course hindsight is twenty/twenty I would have passed on the update had I caught your posts prior to my visit, I didn't know this one was out there to research.

[chuckl1218]

While my dealer took a while to get the "peek in" gauge cluster recall to download due to timeouts as they were downloading it, once they got a good load, it was applied without error. So, some of these updates were successful...just to add to the research.

[GMCustomerService]

Hi tstehle,

 

We truly apologize for this inconvenience. Please feel free to follow up with us in regard to your dealership visit. We’re here if further assistance is needed. We look forward to hearing your feedback soon!

 

Kristen A.

GM Customer Care

[tstehle]

So to give everyone a final update on my previous situation. I am fortunate to have a great local dealership. They received the overnighted module from GM and had no problems with the installation and upload. While a slight inconvenience everyone stepped up to resolve quickly. I see no adverse effects from this update or the transfer case update.

[GMCustomerService]

Tstehle,

 

Thanks for sharing your feedback. We're happy to hear the dealership was able to perform the update quickly and that all is going well. We can document a formal compliment on your behalf if interested. Please feel free to reach out to us if questions arise in the future. We're just a PM away!

 

Best Regards,

 

Eddie A.
GM Customer Care

[z71 chevy]

I had oil change/ recalls done yesterday on my silverado everything seemed to work good after they had it for 4 hours but i noticed before the updates I could turn on the manual brake control lever/switch and it would activate at anytime now it does not do anything did it reprogram so it wont work until trailer is hooked up? I couldnt find any info on this and have not had a chance to hook to trailer to see, any info would be appreciated this is the built in factory brake controller also. Thanks!

[GMCustomerService]

Hey z71 chevy,

 

We apologize the manual brake control lever in your Silverado isn't functioning the same since your update. Have you notified your dealer since discovering this? We'd be happy to contact them on your behalf. Please send us a PM if you'd like to discuss this matter further.

 

Sincerely,

Eddie A.

GM Customer Care

[Ventilator]

I had oil change/ recalls done yesterday on my silverado everything seemed to work good after they had it for 4 hours but i noticed before the updates I could turn on the manual brake control lever/switch and it would activate at anytime now it does not do anything did it reprogram so it wont work until trailer is hooked up? I couldnt find any info on this and have not had a chance to hook to trailer to see, any info would be appreciated this is the built in factory brake controller also. Thanks!

You just need to check the box for the brake controller in the DIC. Scroll through the menu, you'll find it.

[z71 chevy]

You just need to check the box for the brake controller in the DIC. Scroll through the menu, you'll find it.

Thanks I had found that and also had a chance to hook up to the camper today just to check and everything working good.

[Stars_Fan]

well guy i just find out what the deal is my dealership installed the wrong software on it, they installed the Silverado Software i noticed cause the small screen pop up the chevy logo meanwhile the big screen poped the gmc logo

this how it looks

 

this how it should be looking

 

Wow that Chevy instrument panel looks cheap and crapy like an android phone.

[Ljrussell94]

I had a tune in my truck before i went in there and got all the updates done with oil change etc. anyone notice it shifting a little smoother after you gvot the updates? Im wonderin if it erased my aftermarket tune and pit the stock one back on there?

[Dropsix]

My issue is that the speedometer doesn't always read the same speed as the info screen. It often seems off. Does anyone else have this issue?

[tbarn]

My issue is that the speedometer doesn't always read the same speed as the info screen. It often seems off. Does anyone else have this issue?

 

That would be normal

 

#PIT5195B: Speedometer Needle Accuracy Information - (Nov 11, 2014)

Subject: Speedometer Needle Accuracy Information Models: 2003-2014 Cadillac Escalade Models 2003-2013 Chevrolet Avalanche 2014-2015 Chevrolet Camaro, Malibu, Equinox 2003-2015 Chevrolet Silverado, Suburban, Tahoe 2003-2015 GMC Sierra, Yukon Models 2014-2015 GMC Terrain

This PI was superseded to update Model Years. Please discard PIT5195A.

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Condition/Concern

A customer may comment that their vehicle's speedometer needle appears to be inaccurate. The speedometer needle is electrically operated by a stepper motor and there may be some variation in accuracy. Digital readout devices, such as "Digital Speedometer" on the DIC, are direct readouts of the Vehicle Speed Sensor (VSS) and their accuracy is much greater. Tire size, tread life and inflation may cause some variation in the readings.

Recommendation/Instructions

The specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be perform

[Californium66]

I'm glad I'm not the only one that has this UGLY theme. So does this mean I should just take it back to the dealer? I've been contemplating this because it really bugs me that my truck doesn't even have GMC colors!

yes! sorry a few months late haha take it back after the Tech sent me packing the next day i called the manager of the service department and told him the problem he called back an hour later scheduled a appt and had it changed back to normal