2015 YUKON NOISE IN CABIN

Jim285pro · October 5, 2016

Well I am extremely disappointed in GM. I opened a case with GM customer assistance at the direction of my dealer. He informed me they have tried everything that can be tried as directed by GM but he cant get the booming and buffeting out of it. The GM case worker called me today and informed they are closing my case. She said mine doesnt boom and buffet as loud as the others so they are considering it acceptable. I was shocked that someone could use such logic. I informed her I was extremely unsatisfied and that answer is simply unacceptable. She didnt care and said my case is closed sorry your unhappy with their determination.

What a joke GM has become. Its not like I was bringing it in for some noise they couldnt find. They acknowledge it is not fixed but simply dont care. Im so furious over this.

boazEarl8 · October 6, 2016

Sorry that sucks but after reading all the people with issues, this is their standard playbook for most ie to reject and hope you go away

Most of the ones that have been successful had to go through lemon law to get a buy back

Well I am extremely disappointed in GM. I opened a case with GM customer assistance at the direction of my dealer. He informed me they have tried everything that can be tried as directed by GM but he cant get the booming and buffeting out of it. The GM case worker called me today and informed they are closing my case. She said mine doesnt boom and buffet as loud as the others so they are considering it acceptable. I was shocked that someone could use such logic. I informed her I was extremely unsatisfied and that answer is simply unacceptable. She didnt care and said my case is closed sorry your unhappy with their determination.

What a joke GM has become. Its not like I was bringing it in for some noise they couldnt find. They acknowledge it is not fixed but simply dont care. Im so furious over this.

SierraMyst · October 6, 2016

Well I am extremely disappointed in GM. I opened a case with GM customer assistance at the direction of my dealer. He informed me they have tried everything that can be tried as directed by GM but he cant get the booming and buffeting out of it. The GM case worker called me today and informed they are closing my case. She said mine doesnt boom and buffet as loud as the others so they are considering it acceptable. I was shocked that someone could use such logic. I informed her I was extremely unsatisfied and that answer is simply unacceptable. She didnt care and said my case is closed sorry your unhappy with their determination.

What a joke GM has become. Its not like I was bringing it in for some noise they couldnt find. They acknowledge it is not fixed but simply dont care. Im so furious over this.

Per the manual, your recourse option are

1) Contact the dealer for repair attempts.

2) Contact GM Customer Service for assistance with repair attempts.

3) Initiate a case with the BBB.

Steps 1 and 2 will yeild quite a few repair attempts.

Step three will have GM Customer Service reopening the case and should yeild enough repair attempts to lemon law it. Once your at that point, you should push for an exchange since it seems that late model 2016s & 2017s are not having these issues.

Do you have a 15 or a 16? Do you have. 5.3 or 6.2?

Jim285pro · October 6, 2016

Per the manual, your recourse option are

1) Contact the dealer for repair attempts.

2) Contact GM Customer Service for assistance with repair attempts.

3) Initiate a case with the BBB.

Steps 1 and 2 will yeild quite a few repair attempts.

Step three will have GM Customer Service reopening the case and should yeild enough repair attempts to lemon law it. Once your at that point, you should push for an exchange since it seems that late model 2016s & 2017s are not having these issues.

Do you have a 15 or a 16? Do you have. 5.3 or 6.2?

15 LTZ. 5.3. Idk about the new ones not doing it. Several on here with 16s are having the same trouble. I bought mine used. It had 9k miles on it. I don't qualify for TN lemon laws. I would only have the federal ones which aren't as good. I'm prob gonna just take the loss on a trade in somewhere else and move on from GM.

SierraMyst · October 6, 2016

15 LTZ. 5.3. Idk about the new ones not doing it. Several on here with 16s are having the same trouble. I bought mine used. It had 9k miles on it. I don't qualify for TN lemon laws. I would only have the federal ones which aren't as good. I'm prob gonna just take the loss on a trade in somewhere else and move on from GM.

Over at the other Yukon Tahoe forum, guys are picking up LATE 2016 (08/16) or later build dates and new 2017 and aren't having the issues. Maybe they figured it out.

The 5.3 has a new exhaust, you should qualify for it. Have they replaced the exhaust with the new one in the PIT5054C bulletin?

Are you on 20s or 22s?

Edited October 6, 2016 by SierraMyst

Jim285pro · October 6, 2016

20s they put the new exhaust on mine already. It worked for about 3 weeks then the problems returned. I have new michelins, new ring and pinion, exhaust, new gm wheels. The booming at low speeds and buffeting when in v4 mode are my issues.

swdan1 · October 6, 2016

Hate to be the bearer of bad news, but, my 2016 Z71 Tahoe has a build date of 8/16 and I'm having buffeting issues... they did a road force balance of my tires and had to end up replacing 1 that wouldn't come into spec. It seemed to help but not completely resolve the issue. I'm taking it back in to see what else they can do.

Over at the other Yukon Tahoe forum, guys are picking up LATE 2016 (08/16) or later build dates and new 2017 and aren't having the issues. Maybe they figured it out.

The 5.3 has a new exhaust, you should qualify for it. Have they replaced the exhaust with the new one in the PIT5054C bulletin?

Are you on 20s or 22s?

SierraMyst · October 6, 2016

20s they put the new exhaust on mine already. It worked for about 3 weeks then the problems returned. I have new michelins, new ring and pinion, exhaust, new gm wheels. The booming at low speeds and buffeting when in v4 mode are my issues.

Man...looks like they've done all they that can be done. Lemon law time.

Jim285pro · October 6, 2016

Bought used with 9k miles. No lemon law for used in TN. I'm stuck with it. The Magnuson-moss act isn't worth the time to pursue from what I have read. You would think the dealer would try and make it right but they really don't care either. All I can do is move on from the GM garbage and tell everyone I know to look elsewhere for automobiles. The GM quality we grew up with died a while back in my opinion.

boazEarl8 · October 7, 2016

One idea, get the internal service history on your VIN - I suspect the reason it was used was the prior buyer had similar issues and also took a loss - if you see similar repair attempts, you could try to make a cause for non-disclosure

Bought used with 9k miles. No lemon law for used in TN. I'm stuck with it. The Magnuson-moss act isn't worth the time to pursue from what I have read. You would think the dealer would try and make it right but they really don't care either. All I can do is move on from the GM garbage and tell everyone I know to look elsewhere for automobiles. The GM quality we grew up with died a while back in my opinion.

Jim285pro · October 7, 2016

I tried. They won't tell me anything. They said its proprietary information. Which tells me it did have issues before me.

boazEarl8 · October 7, 2016

I mean from another dealer or a friend of a friend that works at one, even some forum members are employees and can pull the history. Your dealer will never give it to you.

I tried. They won't tell me anything. They said its proprietary information. Which tells me it did have issues before me.

Edited October 7, 2016 by boazEarl8

Wrench589 · October 10, 2016

The GM quality we grew up with died a while back in my opinion.

I not so sure it was ever there, to be honest.

North American manufacturers have never had a great reputation for quality and customer service. In the 80's, the Japanese literally cleaned up on quality and customer service. A close friend of mine was at a wedding in the 90's and sat with the Western Regional Manager of Customer Service for GM and during the dinner conversation he stated that "after many years in this business, I learned that there really were no problem vehicles, only problem customers." Couple that with a special I watched on TV a few years ago after the 2008 financial meltdown where they we profiling GMs big "comeback" and some pin-head assembly line worker was so proud of the fact that "yea, 20 years ago we used to ship vehicles off the line with known problems and let the dealers deal with it, but now we fix the issues ourselves on the line". His words, not mine. So all that speaks to terrible Quality from GM for decades. And nothing has changed. GM is a classic example of a corporation that survives/thrives not because it is actually doing a good/great job, but because it is so big, it just keeps moving forward. It's like a planet - too big to stop. But not necessarily doing it well.

Leslie Wasson Green · October 15, 2016

well, sad news....my buffeting seems to be slowly creeping back.
Back to the dealer it goes on Monday along with a long lists of other issues it's having...

1)buffeting coming back
2)Booming road noise at low speeds
3) rough idle

4) lag when pressing gas
5) service Front and rear camera warnings came on.

I have had 3 prior Yukons and never had this many issues. I have had my new truck since August 6th and sooooooo regret my purchase!

The Zip · October 15, 2016

well, sad news....my buffeting seems to be slowly creeping back.

Yeah, sad news. There is no "fix", only "bandaids". And just like you said, the bandaid is wearing off. Issues associated with this thread is feast or famine, your truck either have the issues in some form, or it doesn't. Why the difference is the question, and maybe the answer.