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Two year Prot Maintenance

Sierra048

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ajm11 Enthusiast

ajm11

Posted
Posted

I just had my first free oil change. Thankfully the dealer I frequent let me get it changed at 6500km's rather than waiting for the Oil life monitor to tell me to change it.

chuckl1218 Senior Enthusiast

chuckl1218

Posted
Posted

I hesitate to answer, but my dealer's service manager told me it's 4 oil changes in 2 years regardless of what the oil life monitor says. He said I could do all 4 this week if I wanted to. He quoted it as new GM policy as of March 2014.

 

I hesitate because not all dealers are following this...

gSwift Enthusiast

gSwift

Posted
Posted

I hesitate to answer, but my dealer's service manager told me it's 4 oil changes in 2 years regardless of what the oil life monitor says. He said I could do all 4 this week if I wanted to. He quoted it as new GM policy as of March 2014.

 

I hesitate because not all dealers are following this...

My neighbor, who is a service writer at my dealership told me the exact opposite. He said that if the percentage isn't below a certain point that sometimes GM will charge back the dealership for the service. They recommend 20% oil life before the change, at least at my dealership.

 

Seems there is no nation wide standard to this at all.

stevev Enthusiast

stevev

Posted
Posted

My dealer also told me they won't change it until there is less than 20% life remaining, this was 2 weeks ago when I bought the truck.

KARNUT Senior Enthusiast

KARNUT

Posted
Posted

Some people don't drive 10 to 14k per year so I think every six months would work to get the two year free matiness in. I was at 30% at 7 months they changed mine.

tbarn Senior Enthusiast

tbarn

Posted
Posted

PER GM:

21. If a customer insists on changing their oil based on low mileage intervals
and not in accordance with the OLM, how should dealers proceed?
For consumers that insist on following premature service intervals, we ask that you
honor their request. However, they should be notified that their included scheduled
maintenance is limited to four service events within 2 years or 24,000 miles, whichever
comes first. In addition, Service Agents should counsel consumers that wish to follow
premature service intervals on the benefits of the Oil Life Monitoring system (OLM) and
the quality of semi-synthetic oil that will prolong oil life and oil change intervals. GM will
take customer consideration into account when reviewing premature service intervals,
however these should be the minority of situations. Promoting premature service
intervals is considered a violation of the program guidelines. Any violation may result in
Service Agent charge backs.

scott19677 Senior Enthusiast

scott19677

Posted
Posted

Just tell them you have already paid for the oil change. There is nothing FREE about it ,you paid for it ,trust me. Get it changed every six months. Easy Peasy. :thumbs:

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