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dgriffith

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Posted

I have a 2014 silverado. I've had it at the service center for numerous issues. The service manager came to me and said he talked to their gm rep and said they would trade me out of this vehicle from all the problems I've had. Has anybody had experience with this? He did say it wouldn't fall under a lemon but they would work a better trade for me.

Posted

0 issues for me as well, but it seems like it's hit or miss. Some have 0 issues while others seem to have nothing but issues or has a problem that can't seem to be fixed. Then of course 1 now and then that gets the problem fixed. All I can say is try another one and see how it goes. As long as you get another one that's equal to what you have now then I don't see a problem since you also won't lose anything. Just the next one make sure you do a good test drive if you're able to on all types of roads.

Posted

I had a 14 with issues. They offered to trade me straight across for a 15 with same options. Took about 2 weeks for mine to finalize and get me into the new truck. New has NO problems. Easy experience for me.

Posted

I had a 14 with issues. They offered to trade me straight across for a 15 with same options. Took about 2 weeks for mine to finalize and get me into the new truck. New has NO problems. Easy experience for me.

 

Man thats really good to hear! GM CS has takin a beating in some of the other threads

Posted

Now if I could get them to realize the GMC truck have i is a lemon I'd be happy.. CA do sent seem to care like the old GM.

 

Glad to hear it worked out in your case.

Posted

I have a 2014 silverado. I've had it at the service center for numerous issues. The service manager came to me and said he talked to their gm rep and said they would trade me out of this vehicle from all the problems I've had. Has anybody had experience with this? He did say it wouldn't fall under a lemon but they would work a better trade for me.

Care to elaborate the issues?

Posted

Thanks everybody for the responses. The issues I had are rear noise, rough shifting and 4 wheel drives issues. They never can get it right. I've had issues with my nav and speakers too. Rattling interior and wind noise also.

Posted

I have a 2014 silverado. I've had it at the service center for numerous issues. The service manager came to me and said he talked to their gm rep and said they would trade me out of this vehicle from all the problems I've had. Has anybody had experience with this? He did say it wouldn't fall under a lemon but they would work a better trade for me.

if they are offering you to swap it fo a new one ide personally do it, even if i didnt have any issues. new truck, zero miles on it....try and get a couple options that you may have missed out on your current one.

Posted

then take a 15 with the new software in the nav, 4g and wifi, couple little extra things in the z71 pack (i think its a angle sensor) and get the 8 speed transmission.

 

if you are having headaches with it, why hold on.

Posted

I had a 14 with issues. They offered to trade me straight across for a 15 with same options. Took about 2 weeks for mine to finalize and get me into the new truck. New has NO problems. Easy experience for me.

Same here, process took about 2 weeks. They replaced mine with a 2015 also. No more issues.

85 mph and it is smooth as silk.

Posted

Had mine swapped out back in September due to a lot of issues. Drivers side wind noise , passenger door rattle, transfer case shifting into nuetral after recall done, transmission not shifting out of second gear going down the road. Purchased the truck new July 5th traded September 20th with only 6100 miles on it. The paid off that one and let me pick another one of the lot and gave me 8k in rebates it was like starting from scratch all over again. I drove 5 different ones on the lot before I decided. So far 6k miles on the new one without any issues. I am pleased to say GM did right by me.

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