Screen problem

[fiziksgeek]

Hey all, driving home tonight, and the display screen in my 2014 Silverado started acting up. See the video here:

 

 

 

I had noticed about a week ago, when listening to the radio, and displaying the audio tab, the presets disappeared. I figured there was a setting or something that I inadvertently changed, and spent a little time trying to see if I could figure out how to get the back, but never could.

 

I don't know if that issue is related to the screen blinking, but I figured I would mention it. As you can see from the video, everything seems to work, I turned off the radio when I took the picture, but it was working while blinking. The Nav and phone functions seem to work too.

 

Anyone seen this?

[morrislee]

Looks like a software corruption, you can try resetting it to factory setting if it is in the options (i will have to check where, but there is one, I have seen it)

 

And go check your version, i think the key combinations is power menu and home pressed at the same time. Look for 0474 for the version somewhere

[thrasher2010]

Mine did the same thing about 2 months ago, but it stopped and never did it again... I am interested in what you find out!!

 

 

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[GMCustomerService]

Hey all, driving home tonight, and the display screen in my 2014 Silverado started acting up. See the video here:

 

 

 

I had noticed about a week ago, when listening to the radio, and displaying the audio tab, the presets disappeared. I figured there was a setting or something that I inadvertently changed, and spent a little time trying to see if I could figure out how to get the back, but never could.

 

I don't know if that issue is related to the screen blinking, but I figured I would mention it. As you can see from the video, everything seems to work, I turned off the radio when I took the picture, but it was working while blinking. The Nav and phone functions seem to work too.

 

Anyone seen this?

Hey there,

 

We certainly understand how frustrating this may seem, and we would be more than happy to bring this to your dealership's attention. Feel free to send us a private message along with your VIN, current mileage, contact information and a preferred dealership. Looking forward to your updates and response!

 

Patsy G

GM Customer Care

[Chuck203]

I'm sure GM will fix it just like the fm reception, steering vibration and seat issues. I'm about to get a Ford. This '14 high country 4x4 has been a true disappointment.

 

 

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[fiziksgeek]

Well, the system performed normally the next day. Assuming it doesn't start happening again, I'll just wait until I go in for service, which should be in about a month. Perhaps there is a software update...

[TJay74]

There was an update back after the 14's first came out, make sure that was done or that they have the newest update installed as it addresses some of these issues.

[Chevygrl2]

On 4/26/2015 at 7:53 PM, GMCustomerService said:

Hey there,

 

We certainly understand how frustrating this may seem, and we would be more than happy to bring this to your dealership's attention. Feel free to send us a private message along with your VIN, current mileage, contact information and a preferred dealership. Looking forward to your updates and response!

 

Patsy G

GM Customer Care

We are having the same issues with our 2015 Silverado 2500. Can you tell me how to correct this issue with this radio screen glitch?

[Duckman077]

I have a 2015 GMC Sierra and my screen is doing the same thing and my dash screen changes as well. Is there a fix for this yet

Edited June 26, 2019 by Duckman077

[goodland]

Hi Folks, Happy Thanksgiving!

 

Old thread but same problem. My 2015 Silverado has strange screen gremlins and it affects the smaller info screen behind the wheel as well. Switches channels on its own, flickers, etc.

 

Any solution to this issue? Seems software related but when I asked a dealer they said they doubted that. Frustrating!

 

Thanks!  

[goodland]

Here’s a video of this problem. I am not touching any control while this happens!

 

 

[goodland]

[Kyarmy]

Has anyone found a fix the the Cheby/GMC Intellilink Screen Flicker problem?

[Gina Mckinney]

Worked on a 2017 Yukon with the Intellilink screen flickering. Found the Human Interface Control Module Bypass Module. RPO Code: K188. It is located just left of the steering column. Had internal connector fretting. I Unplugged and plugged back in the connectors. Remounted the module. Screen acts normal.

[Ravenkeeper]

The only problem that I've had with mine is the whole unit would randomly/rarely reboot.  And the night before my battery completely died, the entire unit would NOT boot up.