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Got a call from the dealer, transmission recall 15178

hurricanoday

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high country Enthusiast

high country

Posted
Posted

You can tell that everyone's stress level is up with the day to day life events, people are arguing and snipping at each other over silly things, it needs to stop or this forum will turn into something it has not been. Let's start reading and rereading our posts before we hit post and try and keep it civil. This may be the last polite truck forum out there and it would be a shame to ruin it.

Rawyzf Senior Enthusiast

Rawyzf

Posted
Posted

I did get carried away abit but was not mad lol

 

In Canada , recall is not used , The states still do thou ,

 

We had the 4L80s whine in first gear and went away in second , the fix was to check end play of rear unit , if it had end play replace transmission , pretty cut and dried !!!!

 

Have a good day !!

Now that is much better [emoji6]
GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted

checked already and nothing is coming up. called the dealer back to get some clarification and they said it has to do with gear whine at 2k rpm 20-30 mph.

 

Won't be till next week but I will update when I get more info and when the truck is in the shop

Hey Hurricanoday,

 

We apologize for the unexpected concerns involving your Sierra. However, we are happy to hear that the dealership is looking into this further. We look forward to your updates next week and we would be happy to be of any assistance if needed.

 

Patsy G

GM Customer Care

hurricanoday Enthusiast

hurricanoday

Posted
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Posted

In case anyone was curious the dealer looked at my truck and confirmed there was an issue. So they are ordering the parts, says they are on back order so I am going to go pick up my truck and bring it back when the parts arrive. They said when I bring it back they will need it for a couple of days so they will be providing me with a loaner. Didn't get into great detail but can update when I see the paperwork

 

They also installed the new headlights so hopefully that will be an improvement

red70judge Enthusiast

red70judge

Posted
Posted

Hi All, A newbie to gm-trucks. Traded my '12 6.2 LTZ on April 28 on a '15 HC 6.2. Late in day so salesman says they would detail it and I could get it next day.

Said OK that would be fine. Next day got a call and said it needed repairs per campaign (recall) 15178. Something about the transmission and they would order parts.

Bottom line I got it yesterday, May 8th. Message here if your truck needs this recall be prepared to wait a week and a half.

 

Had a '10 5.3 and the '12 6.2...Zero problems with both. Hope this 8-speed has better results.

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