Denied Android Auto update

[FADEC]

Took my 2016 Sierra into the dealership a few days ago to get some service work done, and a recall done.

 

Since I recently got an Android phone(after years of Iphone's) I wanted to get the Android Auto update done to my system.

 

Picked the truck up around closing time and was looking over the repair order. Noticed there was no Android Auto update done. Spoke to the service writer and he said GMC denied to cover the update. He could do it if I paid $140 which is for an hour of shop time.

 

He stated that GM will send you a coupon or voucher that you would redeem for the update.

 

I've sent two emails to GMC customer service and haven't heard anything in three days.

 

Anyone else deal with this??

[newdude]

PM sent.

[Meethead]

I need this voucher too, as I have an Android phone and would like it to work correctly!

[brown1william]

I have a 2015 build date 3/2014 how would I find out if android auto would be available to me?

 

 

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[newdude]

I have a 2015 build date 3/2014 how would I find out if android auto would be available to me?

 

 

Sent from my iPhone using Tapatalk

 

Android only applies to 2016+ trucks (except select 2016 built with 2015 radios).

[jsm174]

Wow. I had mine updated a few months ago. No voucher needed:

 

http://www.gm-trucks.com/forums/topic/192290-android-auto/?do=findComment&comment=1870409

 

I hope the next gen trucks will be capable of OTA HMI updates

[gmdog2]

I bought my 16 from a dealer that was 1hr away from me. Called the local dealer after having the truck 6-8 months, took it in to them for the update, no problems, no voucher, took 2 hrs and has worked great ever since...

[FADEC]

I have a 2015 build date 3/2014 how would I find out if android auto would be available to me?

 

 

Sent from my iPhone using Tapatalk

Check out this link lots of info here

 

http://gm.oemdtc.com/6565/16-na-042-infotainment-system-upgrade-for-android-auto-feature-2016-buick-cadillac-chevrolet-gmc

[FADEC]

Check out this link lots of info here

 

http://gm.oemdtc.com/6565/16-na-042-infotainment-system-upgrade-for-android-auto-feature-2016-buick-cadillac-chevrolet-gmc

BTW it looks like mine is eligible. Looks like its back to the dealer to get this done!!

[brown1william]

 

Android only applies to 2016+ trucks (except select 2016 built with 2015 radios).

That explains why I can't find it. Thanks!

[qwank]

Wow, what a cheap ass dealership. You know it costs nothing but time to do the update? They could have had an hourly guy do it for you for customer satisfaction.

[chris918]

i had mine done i just called the dealer told them i want the update and i brought it in and it was done in 2 hours for free

[maxx1015]

Wow. I had mine updated a few months ago. No voucher needed:

 

http://www.gm-trucks.com/forums/topic/192290-android-auto/?do=findComment&comment=1870409

 

I hope the next gen trucks will be capable of OTA HMI updates

I think are trucks are capable it when gm what's too do it or NOT.

[GTPprix]

These trucks are already capable of OTA updates actually.

[Mike GMC]

Is this a software or a hardware change?  If it's software, and a 16 built with a 15 radio can be upgraded, then a 15 built with a 15 radio could be upgraded as well.  If it's hardware, can a 15 be upgraded to a 16 radio?