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Posted

Hey there folks. I'm new to this particular forum but not new to this site. I was a member of the Ford F-150 forum until I traded that into a Black 2015 Sierra Denali with the 6.2. like the truck so far. Like others have said the tranny could uses some rethinking but OMG at the power this truck has. Love that. So, 1) I wanted to say hello and thanks for keeping great resources like this open. And, 2) I have a question and need some help you good folks don't mind.

I had a coffee cup full of coffee tumble forward out of the cup holder and some of it splashed up into the dash. A few drops must have gotten into my temp control knob and now it sticks a good bit. Can any of you tell me how to remove it or where I can find instructions? I'd like to be able to clean all that off so it's smooth again.

Thanks for any help you all can give me. I truly appreciate it.

Posted

Yes. I sure do. It didn't seem to want to pull off at all. However, I did not pull very hard. Was afraid to considering the "auto" push button is part of that dial knob as well. I'm afraid I'll have to pay someone to remove the entire assembly just to clean a dang knob. But I can't have that thing breaking one day because it's sticking.

Posted

The climate control section pops out the back of the entertainment area once that part is pulled off the dash. I'm not sure that's going to help you, as I don't know if the climate portion comes apart at all.

 

Unfortunately I don't have pictures of the backside of the climate controls, as I was messing with the screen. But I do have a shot of where it pops out of so you can an idea of what I'm talking about.

 

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Posted

If you are not comfortable with removing trim pieces, or not sure of how to fix the problem, I would take it to a gm dealer and pay to have it repaired. My coffee doesn't always hit the intended target but never interfered with the function of my truck! Is it possible this coffee spill and the timing of this malfunction are coincidental? If your truck is under warranty this may not cost you. If it is not, having a dealership look at it may save you long term.

Posted

My goodness! That looks pretty intimidating to me. Especially in such an expensive truck. I'm not over familiar with removing face plates. I may have to pay for it as my truck is out of warranty by 1000 miles. LoL.

What had happened was.....Driving down a steep mountain road and took a right at a fork but needed to take a left. Hit the brakes and my 30oz RTIC mug (with lid) tumbled forward squirting coffee straight at the HVAC controls. I have the handle on my tumbler so it doesn't sit down in the cupholder as tightly as it should. Being on that steep decline and hitting the brakes was too much for it to stay put. Rookie mistake.

I'll just pay the stealership to take it off and clean it. Not worth busting a faceplate to try and do it myself. But thanks for the replies and helpful pics. I appreciate it fellas.

Posted

My goodness! That looks pretty intimidating to me. Especially in such an expensive truck. I'm not over familiar with removing face plates. I may have to pay for it as my truck is out of warranty by 1000 miles. LoL.

What had happened was.....Driving down a steep mountain road and took a right at a fork but needed to take a left. Hit the brakes and my 30oz RTIC mug (with lid) tumbled forward squirting coffee straight at the HVAC controls. I have the handle on my tumbler so it doesn't sit down in the cupholder as tightly as it should. Being on that steep decline and hitting the brakes was too much for it to stay put. Rookie mistake.

I'll just pay the stealership to take it off and clean it. Not worth busting a faceplate to try and do it myself. But thanks for the replies and helpful pics. I appreciate it fellas.

 

 

Try a quick drying rinse like rubbing alcohol - not a lot - but worth a try rather than have it torn apart and deal with possible squeaks and rattles from then on..........

Posted

 

 

Try a quick drying rinse like rubbing alcohol - not a lot - but worth a try rather than have it torn apart and deal with possible squeaks and rattles from then on..........

If you are not going to dismantle the dash and go with the above...........might I suggest using a vacuum in conjunction with the spay bottle to slow up the penetration process so you would be chipping away a little at a time.......might use up a lot more solvent but limit the area affected.

Posted (edited)

Paper town and alcohol? If not you can get a new module for the AC controls on eBay, for not a bad price.

 

 

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Edited by sierraguy2015
Posted

Best thing I found for this kind of thing is a steamer. I have one of the bissel steamers for your clothes and stuff... it worked wonders for my rear steering wheel buttons. It has an attachment that allows you to get the steam where you need it.

 

I wouldn't be surprised if the dealer told you it needed to be replaced. I rarely hear of them repairing parts instead of replacing them.

 

 

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  • 6 years later...
Posted

I know it's an old thread but I have a similar issue with my 2021 Sierra. Soda spilled all over the controls and even though I immediately took compressed air to them, they are completely sticky and sometimes stay stuck.

 

Has anyone successfully taken the climate control knobs off? I know mine are a little different design.

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