Warranty question

[Arch Angel]

I want to level and/or slightly lift my 2017silverado. My concern is dealership said that blows my warranty and extended warranty that I paid more for but when asked why they said it could break other parts and I would need to prove it didn't for warranty to cover stuff....how accurate is that? My local dealer ship kinda sucks so not sure if they are telling me the truth

 

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[Waterfowler41]

It can only blow your warranty coverage of parts that failed AS A DIRECT result of the aftermarket installation.

A leveling kit is not going to void a failed headlight harness issue or an ac issue.

If you’re concerned have a gm certified shop install the level. They will warranty it.

[aseibel]

Your warranty is still in effect. Adding aftermarket mods just gives the dealer an "out" if they believe your mod caused a failure, they can deny coverage. There is no rule for this, and some dealers could be worse to deal with than others. Hopefully you have a good relationship with one and they will be more willing to help you out.

 

But as Waterfowler said, this won't affect the rest of your truck at all.

Only the parts that are near or connected to the front axle, suspension, etc. might be an issue.

 

I was duped into buying that extended warranty also, but I regret doing it now. The list of covered items is shorter than the list of those not covered. Still, I guess we are insured against catastrophic failure. That's really all you get.

[Waterfowler41]

Your warranty is still in effect. Adding aftermarket mods just gives the dealer an "out" if they believe your mod caused a failure, they can deny coverage. There is no rule for this, and some dealers could be worse to deal with than others. Hopefully you have a good relationship with one and they will be more willing to help you out.
 
But as Waterfowler said, this won't affect the rest of your truck at all.
Only the parts that are near or connected to the front axle, suspension, etc. might be an issue.
 
I was duped into buying that extended warranty also, but I regret doing it now. The list of covered items is shorter than the list of those not covered. Still, I guess we are insured against catastrophic failure. That's really all you get.

There is a rule for this. It’s called the Magnusson Moss act. Basically a law that requires the dealership to cleanly tie the root cause of an issue to aftermarket parts before denying coverage.

I have a handheld tuner, air intake, and stainless works catback. They recently replaced my radiator due to cracking under powertrain warranty. I was ready to fight this but when they said it was covered I saw the value in leaning on a trusted dealership.

[aseibel]

7 minutes ago, Waterfowler41 said:

There is a rule for this. It’s called the Magnusson Moss act. Basically a law that requires the dealership to cleanly tie the root cause of an issue to aftermarket parts before denying coverage.I saw the value in leaning on a trusted dealership.

 

yes, good point. A good dealer should follow that law, but from some of the stories I've heard, I don't know if they all do.

 

I was speaking more to the effect of there is no way to know ahead of time if something will be denied coverage, until you go to the dealer and they tell you their decision.

[Tahoe02]

Extended warranties are not a bad thing if you get the correct one and the correct level of coverage. It is always best to buy original GM warranty (GMEPP) and not an aftermarket which is what aseibel may have purchased. The hourly rate dealers charge for repairs and the high cost of parts,especially electronics, is certainly something to consider when making an extended warranty purchase.

[Z45]

The Magnuson Moss act only covers the new vehicle warranty, its does not affect extend warranties which are in reality not a warranty per say but are a service contract, aka insurance. 

If you are concerned with the warranty, don't modify the vehicle. 

Quote

A service contract, sometimes referred to as an extended warranty, is designed to offset repair costs after the purchase of a new or used vehicle. Not to be confusedwith a manufacturer's warranty, extended warranties kick in after the expiration of the manufacturer's bumper-to-bumper warranty.

[Waterfowler41]

The Magnuson Moss act only covers the new vehicle warranty, its does not affect extend warranties which are in reality not a warranty per say but are a service contract, aka insurance. 
If you are concerned with the warranty, don't modify the vehicle. 

A service contract, sometimes referred to as an extended warranty, is designed to offset repair costs after the purchase of a new or used vehicle. Not to be confusedwith a manufacturer's warranty, extended warranties kick in after the expiration of the manufacturer's bumper-to-bumper warranty.

Good point on the factory/manufacturer warranty versus the extended “warranty”

[aseibel]

58 minutes ago, Tahoe02 said:

Extended warranties are not a bad thing if you get the correct one and the correct level of coverage. It is always best to buy original GM warranty (GMEPP) and not an aftermarket which is what aseibel may have purchased. The hourly rate dealers charge for repairs and the high cost of parts,especially electronics, is certainly something to consider when making an extended warranty purchase.

No, I got the GM extended warranty from the dealer the day I bought the truck.

I told the finance guy later that I would buy him a case of beer if that thing ever actually saved me money. 

[duquephart]

3 hours ago, aseibel said:

No, I got the GM extended warranty from the dealer the day I bought the truck.

I told the finance guy later that I would buy him a case of beer if that thing ever actually saved me money. 

 

Hope he's not thirsty.

[aseibel]

1 minute ago, duquephart said:

 

Hope he's not thirsty.

yeah, I have a great relationship with him now.(sarcasm)

I didn't trust him when I bought my truck. We really liked our saleman, but not the finance guy. A year later we got my wife's vehicle from the same place. Same finance guy- we questioned something about our loan and found out shortly thereafter he either flat out lied to me or is a complete buffoon. I should have dealt directly with the credit union and cut him out of the process. After that, I really regretted letting him sell me the extended warranty.

[duquephart]

1 minute ago, aseibel said:

yeah, I have a great relationship with him now.(sarcasm)

I didn't trust him when I bought my truck. We really liked our saleman, but not the finance guy. A year later we got my wife's vehicle from the same place. Same finance guy- we questioned something about our loan and found out shortly thereafter he either flat out lied to me or is a complete buffoon. I should have dealt directly with the credit union and cut him out of the process. After that, I really regretted letting him sell me the extended warranty.

 

Well, staying away from dealer financing is cardinal rule #2. #1 is don't buy extended warranties, especially from dealers. If it's good for them (and that's why they're selling them), it's not good for you.

[aseibel]

Just now, duquephart said:

 

Well, staying away from dealer financing is cardinal rule #2. #1 is don't buy extended warranties, especially from dealers. If it's good for them (and that's why they're selling them), it's not good for you.

where were you when I needed you 3 years ago?

 

My truck was paid off so quickly that I barely cared about the dealer loan, I just did it through them to get their financing incentive. For the wife's vehicle, we got the same exact rate and term (1.99%, 36 mo) from them that we would have gotten from the CU, so I didn't lose anything. I just felt like he was making some kind of commission off me and I didn't like it. Why else would the dealership push so hard to give me the same loan that I could get by myself elsewhere?

 

As for the Extended Warranty, I know, I was really on the fence. I've never bought one before, but I never had a new vehicle before either. My wife told me to just get it since I planned to keep the truck longer than the term, basically as insurance, as was said above.

[Tahoe02]

A lot depends on what level(silver,gold,platinum) you get as far as coverage. Also there has been many discussions on every different manufacturers forums as far as on line Dealers who sell at a substantial discount and many times your Dealer will match or even beat that price. Just all part of being prepared and doing your home work before actually buying. So many variables when actually buying, pricing, financing, time to buy for the best deal, rebates ect,ect,ect. I have seen more good stories with extended warranties on saving someones butt on repairs than ones that don't. But of course everyone is entitled to make there own decision on whether to buy or not. We can only share our own experience. That's what makes forums informative.

[KARNUT]

We recently had our navigation back up camera replaced on our 2011 85K mileage Genesis under our 100K 10 year bumper to bumper warranty. That alone paid for the additional coverage we bought at purchase time. They only place I’d buy additional coverage would be at the dealer at time of vehicle purchase.


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