Front and rear camera park assist

[Ross Coley]

My 2019 GMC Sierra Denali used to have the square that comes up on the backup camera.  When I turn the wheel it would turn the box showing where the truck would be traveling.  This "square" is no longer there.  I have not been able to find where you can turn it on or off.  Has anyone else experienced this issue? 

[2019_Silverado_HC]

On the camera app; bottom row of view selection on the far right is an arrow pointing to the right. Touch it. On page two there are two selections. One of them toggles between hitch guidance asssitance with a single line and the other is the box you are searching for. 

[Ross Coley]

great! Thank you. 

[Bell040]

this happens to mine... the advice given does not fix it.  the guide lines have been missing on mine for a couple weeks now.  

Edited November 30, 2018 by Bell040

[RadioFlyer32]

This is currently happening with my truck.  The guidelines were once there, but are no longer selectable via the button.  The graphic on the button changes to show it should be on, but no guidelines; not in the front, the back, or even with the hitch guide.  Called GM and they didnt know.  Took the truck to the dealer, and they also didnt know.  They said they even tried to re-load the software.  I also have a hour glass symbol in the upper left corner that is persistent whenever in any camera view.  All of the cameras work, just no longer have the guidelines.

[Rocz3cqg]

What is your Sofware Build Version? [L206, V507 or V509 [Latest]]. The hour glass indicates the system is busy which I have not seen at all on these units. Ask the dealership if they re-loaded the Radio software or the Build Version. I went to the dealership to get my V509 installed since Onstar said they could not do it for some reason. The dealership loaded some latest Radio software but it did not change my Build Version. You might need a complete reload or try returning the system to Factory Defaults via the Settings Icon.

Edited January 25, 2019 by Rocz3cqg

[RadioFlyer32]

It's V509.  The hour glass has been there since last Saturday.  Got the truck last Friday.  I'm almost positive I saw V507 last Saturday, so no change in the status.  Not sure what exactly the dealership loaded, their words were that they "re-loaded everything."  Also, I restored everything to factory default which had no effect.

Edited January 25, 2019 by RadioFlyer32

[eppieguy]

I’ve got version 509 and tonight while backing up the screen turned all blue and said in small letters “service back up camera”, then it came back on its own in about 5 seconds. 

[RadioFlyer32]

Hmm, have any issues with the rearview mirror/camera?  Mine occasionally flashes a blue screen with a camera crossed out on the upper left hand corner. 

[GMC-AT]

I got V509 tonight as well.  I accepted and shut off the truck... went back in 15 min later and all was good. New version installed, all my settings stayed the same. 

 

Does anyone know what V509 fixes?

[RadioFlyer32]

Mind posting a pic of your software build page for comparison?

[mattsvtcobra]

Sometimes I have the lines, sometimes I have one line down the middle and other times I have nothing. Super frustrating. The wider camera angles (even the thinner one as they give you two options) is still almost too fish-eyed compared to my 2015. I was very confident backing in a space. Now I am not as confident with the 2019 one on my AT4. Maybe I will just get use to it. 

[mattsvtcobra]

I figured it out. Look at the below picture and press the same icon over and over to cycle through the lines that you want. 

[RadioFlyer32]

mattsvtcobra, 

I agree, pushing that button should cycle through the different options for displaying the guidelines.  Refer to my original post; in the picture, you can see that I have the guideline selected, like you, but I have no guidelines showing in the back-up view (doesnt work in the front either.)  They were there, but since that hour-glass is there, no guidelines.  Truck has been in the shop since Monday for the second time, I just have to wait and see what they come up with.

[trip1230]

On 2/6/2019 at 1:51 PM, RadioFlyer32 said:

mattsvtcobra, 

I agree, pushing that button should cycle through the different options for displaying the guidelines.  Refer to my original post; in the picture, you can see that I have the guideline selected, like you, but I have no guidelines showing in the back-up view (doesnt work in the front either.)  They were there, but since that hour-glass is there, no guidelines.  Truck has been in the shop since Monday for the second time, I just have to wait and see what they come up with.

Did you ever get this resolved?  I have the same issue with the hourglass and no parking lines.