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My latest Silverado gripe

DenaliDonkey

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DenaliDonkey Enthusiast

DenaliDonkey

Posted
Posted

After a month without my truck for the brake/ESC debacle, I’ve had my truck back for two weeks with no issues! My joy was short lived however, because now the rear window is leaking based upon the big stain on the headliner. The dealership was great and set up an appointment for tomorrow and it will be out of commission for a few days. They said they’re seeing a lot of Silverado’s w/ the leak. They’ve been pulling down the headliner and addressing it from the inside, so we shall see. The Silverado Saga continues... 

BIGDOGx Senior Enthusiast

BIGDOGx

Posted
Posted
13 hours ago, DenaliDonkey said:

After a month without my truck for the brake/ESC debacle, I’ve had my truck back for two weeks with no issues! My joy was short lived however, because now the rear window is leaking based upon the big stain on the headliner. The dealership was great and set up an appointment for tomorrow and it will be out of commission for a few days. They said they’re seeing a lot of Silverado’s w/ the leak. They’ve been pulling down the headliner and addressing it from the inside, so we shall see. The Silverado Saga continues... 

There is a large thread about this in the other forum section, i would check it out if i were you. Some dealers have been attempting to fix this with a half arsed caulking job, yes i said caulking as they have some junior tech gooping black silicone around the back window frame in a 9 times outta 10 failed attempt to fix the issue. The best fix so far has been a complete window and frame replacement, if this was me i would instantly demand this course of action for the fix and not allow some tech a attempt at bascally duct taping your truck for a fix.

Colossus Senior Enthusiast

Colossus

Posted
Posted

Don't demand anything.  Ask firmly, but nicely.  You'll have better results.  If you try to make a scene you'll only make yourself look like an idiot. 

scotman623 Enthusiast

scotman623

Posted
Posted

Tell me about it!!!! Last week I took my 2020 TB to a touch less car wash with my 2 year old grandson... He was enjoying himself watching all the soap and water spray on the truck, He started like yelling and I look back and water is coming in the window and getting his car seat wet.... I have sent pictures to my dealership and GM of the wet spots on the headrest and back of seat and car seat.... Mine has a major leak... I have an appointment Monday morning to meet with the Service Manager and The president of this dealership... They have already offered to pay for a new car seat and fix the window leak.... They are also giving me a New Silverado With the Diesel motor to use while they work on mine...I requested a truck and asked about the Diesel, they said no problem... I’m happy how they are treating me so far about the issue, It’s the few months after the fix I’m worried about...

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