Jump to content

Apple CarPlay malfunction

bradmo2723
 Share

Recommended Posts

  • 3 weeks later...
  • Replies 35
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

BurnsMax
BurnsMax

I haven't had an issue with apple car play.  Are you using a true apple cord or using an aftermarket one?  I know in the past when using an aftermarket cord, I had issues with my laptop, etc.

Fuelie
Fuelie

I agree... I had a 17,18 and now a 19. Never a problem with Apple Car Play. Normally its a cheap cord. Tom

bradmo2723
bradmo2723

Thanks for the response. I thought the same way, but even with the Apple cord, it’s still an issue.

Mike1391 New Member

Mike1391

Posted
Posted (edited)

I’ve had my truck since 2016 and the only owner I’ve had to use android auto for android and now I have to use CarPlay on my iPhone ever since 2019 it has been giving me issues more and more my usb connect slots don’t work and they over heat at times to charge my phone in my center counsel. I have to use a cigarette lighter USB adapter to charge my phones. My warranty is no longer active and I only have 74000 miles on my truck. If anyone has a way to fix this issue I’m listening.

Edited by Mike1391
Add on to message
  • 1 year later...
ChevyInfotainmentSucks New Member

ChevyInfotainmentSucks

Posted
Posted

I have had the same issues with the screen going black and freezing. It then refuses to recognize my phone. I restart the truck and sometimes that works but a lot of the time it still doesn’t work. I have gone through many phone resets and many new Apple and non Apple cords all to no avail. Recently I had the Bluetooth stop working as well for no reason. After forgetting devices and restarting the truck that works again. But this issue has been since day one of driving it off the lot and as others have said the dealership cannot replicate the issue. It drives me nuts! I just don’t want to have to look at my phone while navigating places. I drive a lot for work and having this issue has driven me to try and replace to an aftermarket head unit. Unfortunately I cannot find a compatible unit for this year truck. 2020 Silverado 1500 Trail Boss Custom 5.3 V8

Anyone found a good solution?

  • 1 month later...
Poguie New Member

Poguie

Posted
Posted

I bought a 2023 Silverado LT. sales rep literally sat there and walked me through connecting my iPhone wirelessly to apple car play. Two weeks in it disconnected. Took it to the shop and they said you are good it’s reset. But it only works when connected by cord. I don’t want the damn cord. What happened?

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted
11 hours ago, Poguie said:

I bought a 2023 Silverado LT. sales rep literally sat there and walked me through connecting my iPhone wirelessly to apple car play. Two weeks in it disconnected. Took it to the shop and they said you are good it’s reset. But it only works when connected by cord. I don’t want the damn cord. What happened?

This is certainly not what we like to hear, Poguie.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2023 Chevrolet Silverado's Apple CarPlay wireless connection not working properly. To do so, please send an email to [email protected] with ATTN: Poguie/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
 
Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
www.gm.com
 

  • 3 months later...
Corena02 New Member

Corena02

Posted
Posted

I have a 2020 Trail Boss, and since year 1, I've experienced intermittent issues with the Apple Play.  What happens is it will shut down in the middle of using the map.  Often times I need to unplug then plug back in. Yesterday. that did not fix the issue.  I've also experienced the screen completely blacking out and the radio restarting. It is definitely an issue with the Apple Play. 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • richard wysong
      Gas Prices

      By richard wysong · Posted

      I haven't seen diesel for less than $5.30 anywhere in my area
    • Chuck FB
      OCI, not when but why?

      By Chuck FB · Posted

      The not as clean as one would assume theme with the new engine oil, that reminds me of comments over the years with mechanics not always being so on board with filling an oil filter, not from the center anyway due to that typically being the clean side of the filter, danger of some contaminant falling into the filter if not careful but the realization now that the oil may not be as pure as one had assumed it would surely be. Yes it would be possible to fill from the small holes but that means messing with something to prop open the anti drain back valve if the filter is so equipped and not damage that valve in the process. Me, I have hardly ever prefilled an engine oil filter however I have prefilled diesel fuel filters with a filter on a fuel bulk tank and for anyone that has messed with diesel engines with filters and units that have a limited or no way of priming them, putting on a dry filter is a bad day to say the least with those crappy systems. But anyway back to not so clean engine oil, indeed perhaps its not so bad after all that I have not made a practice of prefilling oil filters.    As Grumpy Bear commented on keeping things clean, that I really have to wonder what the typical practice is at a dealer or any other shop that changes engine oil, do they make sure to wipe or wash off the oil plug and certainly if it fell into some gunk or onto a dirty floor, or that they wiped the filter mounting flange and didn't go and use some dirty rag and end up adding dirt to the inside of the head of the filter mount. Or be careless in how they stored or handled the new filter and if they were bumping into items under the vehicle with the filter opening facing up and having dirt drop right into the filter and if so right into the threaded center that is on the clean side. The top side, did they clean away the built up gunk that may be around the filler before removing the cap or to be really careful at that point that something right close to the filler hole that was hidden under the caps flange won't fall into the engine. Or did they clean the funnel or was that just laying there covered in oil from the oil change before and dust kicked up from sweeping the floor stuck to the oil and now that will go running into the next persons engine due to just not cleaning the funnel as "they won't know anyway" attitude as that young guy is more worried about taking a break so he can go outside and smoke a joint. Just random points that came to mind when I think about what some hired personnel may do that the shop foreman has no idea of or perhaps the whole attitude of some shops may be "eh ... who cares, they will never know the difference anyway".  
    • CamGTP
      Gas Prices

      By CamGTP · Posted

      $3.69 for 87 octane.   $4.24 for Diesel in town.
    • Atlas
      OCI, not when but why?

      By Atlas · Posted

      On the subject of OLM, Gm's OLM tool may be more "informed" than others brands. I recall OLM's in mid-2000's Chrysler products literally counting down a set number of miles. That's all the OLM appeared to be.    I would actually expect GM to be able to explain the parameters that their OLM takes into account from a high level. No, I would not expect them to disclose their software coding or data analysis around their parameters.   So we're talking about two different topics, so to continue the subject on the other one, I'd be curious to know how much "standard particulate matter" in fresh oil is able to be filtered at first start by a fresh oil filter. How much particulate matter is enough to "matter"?   I.e. how much of a "lever" do we think this equates to (variability in particulate content, in fresh oils, between different makes/brands, some which filter less, and some that filter more).   We can say that more particles = more wear = shorter engine life as a logical statement and use that data with a little marketing to scare people into selecting a more refined/filtered oil. Using a similie, is this like deciding to forego two alcoholic drinks in a lifetime because we're worried about the potential impact on lifespan? Are there numbers which translate the ISO test results into a quantifiable increase in wear for a given engine/use case?
    • chris21
      Brand new to this forum. Questions about re-gearing my 26’ HD

      By chris21 · Posted

      I'm pretty sure it doesn't actually recalibrate the speedometer it just changes the wheel speed sensor inputs to the computer. The truck still thinks it has stock tires.

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...