Banks iDash

[BurnsMax]

So I have a banks iDash that I leave plugged in the OBD2 port to monitor soot load and REGEN status.  Last night I got my monthly health report and it said it couldn't give me any info because either I have something plugged into the OBD2 port or a CEL.  Well I went to start my truck this morning via the app and it wouldn't let me stating something was going through a third party service.  I unplugged it after driving and now it works via the app.  Anyone else have problems like this were it locks you out because you have something plugged into the OBD2 port

[davester]

You might try unplugging/plugging it back in.  On my truck, I've got an Edge Insight CTS2, and the odbii plug will sometimes become only partially connected, and then I'll notice odd things display in the IP, like the security light will come on while driving.  I unplug/replug it in, restart the truck, and the problems are gone.

[BurnsMax]

Thanks for the info, it's plugged in securely.  This was the first month I had it, and plugged in when it pulled the monthly report.  I have no lights on.  Basically Chevy locked me out of the app until I unplugged the device.  I guess I don't truly own the truck, since chevy locks your account that you pay for the service and the truck.  I guess I must be renting it

[Sqrls]

34 minutes ago, BurnsMax said:

Thanks for the info, it's plugged in securely.  This was the first month I had it, and plugged in when it pulled the monthly report.  I have no lights on.  Basically Chevy locked me out of the app until I unplugged the device.  I guess I don't truly own the truck, since chevy locks your account that you pay for the service and the truck.  I guess I must be renting it

I think it might be for anti-theft purposes and so no one tries to remote start the vehicle on accident (or not) when it may be in service.

[davester]

It could also just be something like being programmed to assume the system is being serviced when something is plugged into the port, and possibly be temporarily generating a variety of codes depending on what's being services, and to not distress the owner, they have it just not generate the report.

[Londart2020]

On 10/29/2020 at 5:33 PM, BurnsMax said:

So I have a banks iDash that I leave plugged in the OBD2 port to monitor soot load and REGEN status.  Last night I got my monthly health report and it said it couldn't give me any info because either I have something plugged into the OBD2 port or a CEL.  Well I went to start my truck this morning via the app and it wouldn't let me stating something was going through a third party service.  I unplugged it after driving and now it works via the app.  Anyone else have problems like this were it locks you out because you have something plugged into the OBD2 port

Hey there, someone used this quote in a 2500 forum, so I reached out to Banks Power and this was their response:

 

Since we are plugged into the OBD port Onstar is not able to do the diagnostics check.  You can only have one device asking for this info and since we stay plugged in we take precedence.  Same goes for the remote start via the app.  Engineering is aware of this.   This is not Derringer iDash specific issue, it is any type of device plugged into the OBD port.  Monitor, Digital gauges etc.  If we can work around this we will, as of right now you would need to unplug the OBD cable so Onstar can run its monthly report. 

[BurnsMax]

Thanks for the info, I appreciate it. I have started unplugging it when I shut the truck off.

 

[71_340]

On 10/29/2020 at 7:33 PM, BurnsMax said:

So I have a banks iDash that I leave plugged in the OBD2 port to monitor soot load and REGEN status.  Last night I got my monthly health report and it said it couldn't give me any info because either I have something plugged into the OBD2 port or a CEL.  Well I went to start my truck this morning via the app and it wouldn't let me stating something was going through a third party service.  I unplugged it after driving and now it works via the app.  Anyone else have problems like this were it locks you out because you have something plugged into the OBD2 port

I send you a PM.