Volume goes down with Android Auto

Mudcon · December 15, 2020

2019 silverado LTZ, I have pretty much experienced this since new. With both my samsung s9 plus and now with my s10 plus 90 percent of the time when I plug my phone cord into android auto it kicks my radio or xm off and android auto pulls up. I have to go back to the home screen and pick what I was listening to again and its only about half volume. If I unplug the cord and plug it back in the volume comes back up to normal what I have it at volume. Sometimes it takes 3-8 times unplugging it for it to work right again. Has anyone else experienced this or know how to fix it or if I am doing something wrong? Dealer has checked for updates and there are none. I have googled it over and over and can not find anything but one google help forum that someone posted the same problem but no one has responded him either. Thanks for any help.

Edited December 15, 2020 by Mudcon

Rocz3cqg · December 15, 2020

My 2019 High Country just started something like that. If my radio is on [XM] and I plug my Note20 in [Android 10 UI 2.5, Nov 2020 Sec Update, Sprint] at a certain volume, the volume cuts down a good bit. Unplug the cable and

the volume returns to normal. The phone is also paired to the vehicle at the time this happens. Have not tried another cable, phone or disconnecting the bluetooth.

shadysneed · December 15, 2020

7 minutes ago, Rocz3cqg said:

My 2019 High Country just started something like that. If my radio is on [XM] and I plug my Note20 in [Android 10 UI 2.5, Nov 2020 Sec Update, Sprint] at a certain volume, the volume cuts down a good bit. Unplug the cable and

the volume returns to normal. The phone is also paired to the vehicle at the time this happens. Have not tried another cable, phone or disconnecting the bluetooth.

Does your AA ever randomly disconnect? My 2020 Sierra Denali does it at least 5-6 times a trip. I also have a Note20.

Mudcon · December 16, 2020

14 hours ago, Rocz3cqg said:

My 2019 High Country just started something like that. If my radio is on [XM] and I plug my Note20 in [Android 10 UI 2.5, Nov 2020 Sec Update, Sprint] at a certain volume, the volume cuts down a good bit. Unplug the cable and

the volume returns to normal. The phone is also paired to the vehicle at the time this happens. Have not tried another cable, phone or disconnecting the bluetooth.

I did try all that and still does it.

Mudcon · December 16, 2020

14 hours ago, shadysneed said:

Does your AA ever randomly disconnect? My 2020 Sierra Denali does it at least 5-6 times a trip. I also have a Note20.

No when I use it most is on 4-6 hour trips. It never disconnects just the volume thing is all it does.

Mudcon · December 28, 2020

I noticed over the weekend if I go down my notification list on my phone and cancel the notification that says android auto is using gps that the volume comes right back to normal. So it looks like it has to do with it using gps. Has no one else had this issue?

Jac365 · December 29, 2020

Shot in the dark but did you try to disable "absolute volume" on the Galaxy? I had some odd issues when playing music with bluetooth. I activated the "disable absolute volume" on the Galaxy (S-8) and it cured my issue. (issues were volume related, changing volume on radio also changed volume on phone) The "absolute volume" toggle is in settings under developer options.

Mudcon · December 29, 2020

20 hours ago, Jac365 said:

Shot in the dark but did you try to disable "absolute volume" on the Galaxy? I had some odd issues when playing music with bluetooth. I activated the "disable absolute volume" on the Galaxy (S-8) and it cured my issue. (issues were volume related, changing volume on radio also changed volume on phone) The "absolute volume" toggle is in settings under developer options.

I found it and turned it on and will try it tonight and report back. Thanks for the tip.

L87Powered · December 30, 2020

Only experienced the volume issue, never disconnecting. As for the volume, make sure you set the volume up on your phone also. If you have the volume set low or off it will affect how it sounds thru connectivity. Have Moto G7 power.

Mudcon · January 4, 2021

On 12/28/2020 at 7:33 PM, Jac365 said:

Shot in the dark but did you try to disable "absolute volume" on the Galaxy? I had some odd issues when playing music with bluetooth. I activated the "disable absolute volume" on the Galaxy (S-8) and it cured my issue. (issues were volume related, changing volume on radio also changed volume on phone) The "absolute volume" toggle is in settings under developer options.

I tested it over the weekend and with the toggled it still does it...

Megalomegalodon · January 4, 2021

Make sure you uncheck "use volume keys for media"

Jaywroe · February 17, 2021

Make sure you uncheck "use volume keys for media"

Where are these settings located?

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Megalomegalodon · February 17, 2021

Where are these settings located?

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Depending on your Android version, but volume up or down and then the site to expand the volume options. If you don't see it there then hit the gear icon after you hit the arrow.