Apple CarPlay skipping/cutting out?

GTPprix · January 31, 2021

Is this something that Downloads somehow or does the dealer have to do it ?

Should be OTA but the dealer can do it as well when it’s released for these trucks.

GMC207 · January 31, 2021

20 minutes ago, GTPprix said:

Should be OTA but the dealer can do it as well when it’s released for these trucks.

Thanks for the info!

edktm · February 6, 2021

Seems that expensive Apple app is somewhat problematic.. Using the hardwire firewire to the usb port will play fine..Ill bring to the dealer at some point

joostan · February 6, 2021

A few things I’ve noticed. Keeping my smart watch (garmin instinct) disconnected from my phone helps a lot with the skipping.

also, I like to leave the truck running when I’m running into a store for something quick. Imo better to not turn off/on the diesel any more than I have to. But when I do this and take the phone with me, when I get back and it reconnects it skips a lot. If I leave the phone in the truck, so it doesn’t disconnect/reconnect while truck is running, it doesn’t skip. Not sure why but this helps

GMC207 · February 7, 2021

10 hours ago, joostan said:

A few things I’ve noticed. Keeping my smart watch (garmin instinct) disconnected from my phone helps a lot with the skipping.

also, I like to leave the truck running when I’m running into a store for something quick. Imo better to not turn off/on the diesel any more than I have to. But when I do this and take the phone with me, when I get back and it reconnects it skips a lot. If I leave the phone in the truck, so it doesn’t disconnect/reconnect while truck is running, it doesn’t skip. Not sure why but this helps

I have been noticing this is exactly what is happening to me. I hop outta my truck at the bus stop everyday and when I get back in it skips like crazy. I realized that if I leave my phone in the truck it doesn’t do it.....hard to figure out what the issue is with the reconnection when truck is running.

GTPprix · February 7, 2021

Just a heads up it looks like V153 is getting skipped and going to V155 hopefully soon!

joostan · February 7, 2021

20 hours ago, GMC207 said:

I have been noticing this is exactly what is happening to me. I hop outta my truck at the bus stop everyday and when I get back in it skips like crazy. I realized that if I leave my phone in the truck it doesn’t do it.....hard to figure out what the issue is with the reconnection when truck is running.

Funny, I hope GM has QC folks on these forums

GTPprix · March 12, 2021

Ok so V155 is staring to release in waves. First wave is not T1 trucks however I'm running a prerelease version and its fixed a ton of little "quirks" I've noticed. My guess is trucks will get this in 1-2 weeks.

GMC207 · March 13, 2021

4 hours ago, GTPprix said:

Ok so V155 is staring to release in waves. First wave is not T1 trucks however I'm running a prerelease version and its fixed a ton of little "quirks" I've noticed. My guess is trucks will get this in 1-2 weeks.

Any idea how well know if it downloads? Will the screen say anything?

GTPprix · March 13, 2021

Any idea how well know if it downloads? Will the screen say anything?

You’ll get a prompt to install an update can’t miss it ;)

GMC207 · March 13, 2021

8 minutes ago, GTPprix said:

You’ll get a prompt to install an update can’t miss it

Perfect

Yfz43gmc · March 25, 2021

Hope the fix is released soon, just picked up a 21 At4 and does same on Carplay but also does on Sirius xm in country???. Wasn't sure if it was the wifi losing signal- and shouldn’t since its supposed to be satellite, but annoying as all can be. Sometime the tech is more frustrating than it’s worth.

GTPprix · March 31, 2021

V155 was released to dealers today Not sure on OTA schedule yet but you can goto your dealer and have them update your 2021

SRNicholson · April 17, 2021

I had v155 installed today. I have an Android so hoping it cures some of the bugginess in Android Auto as well. I found it would often not respond to voice commands even though it acknowledged them on the screen. Haven't driven for more than 10 minutes since then so no significant observations yet.

My dealer was hesitant to install it and I had to let them know it had issues. They apparently won't do it as a general likely just to not have to deal with the time it takes. I'm perhaps not their typical customer who has no clue about software and I perhaps am too anxious to get updates when they are available.