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mychevrolet app

NDIinspector
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NDIinspector Enthusiast

NDIinspector

Posted
Posted

Hello all, I'm very new here as I recently purchased my first Chevy in 25 years.  I ave been reading these posts for a few weeks and learned a ton about my truck, so thank you for that.  I'm trying to get te mychevrolet app to work but it won't let me register my truck  I'm guessing, because I am not the first owner.  Does anyone have any suggestions on what I should doo to get it to work?

 

Thanks, 

Tony

Transient Senior Enthusiast

Transient

Posted
Posted

I'd probably start with opening the app, creating an account, and pressing the "..." button in the upper right corner for assistance. Just a suggestion. Not exactly sure what your issue is so maybe starting there will help.

 

Sent from my SM-N960U using Tapatalk

 

 

 

 

Jay P Enthusiast

Jay P

Posted
Posted

Go to the my chev web site on a computer and register. Then log into the app and it should work. 

FWIW the latest version of the app is buggy and poorly designed. Now you have to hold and hold and hold down on the lock/start/unlock to get them to work. Developer should be fired.

 

Jay

  • Like 1
2018GMC Senior Enthusiast

2018GMC

Posted
Posted

Yes the new version has issues. I have the GMC app (same thing) The press and hold keep holding is annoying. I can’t get Face ID to work. Always asks for my pin.

lebag335 Enthusiast

lebag335

Posted
Posted
1 hour ago, 2018GMC said:

Yes the new version has issues. I have the GMC app (same thing) The press and hold keep holding is annoying. I can’t get Face ID to work. Always asks for my pin.

Try logging out and then back in.  This worked for me.

aseibel Senior Enthusiast

aseibel

Posted
Posted

It should still work with a pre-owned vehicle. I got one to work. When my wife bought a new one this winter it automatically showed up in my account, I didn't even have to do anything.

 

As others have said, set up your account online first.

10 hours ago, NDIinspector said:

Does anyone have any suggestions on what I should doo to get it to work?

If you bought a used truck, you get what, 1 month free trial?

Don't get too attached to the app unless you plan on paying $15 a month for remote features, or more if you actually want to use onstar. They don't offer anything your phone can't already do for free.

 

my opinion, you're not missing out on much. I'd just move on.

2018GMC Senior Enthusiast

2018GMC

Posted
Posted
1 hour ago, lebag335 said:

Try logging out and then back in.  This worked for me.

Thanks that worked!

  • Like 1
Transient Senior Enthusiast

Transient

Posted
Posted

I'm glad something worked. My other suggestion was take the phone and throw it against the wall. But, phone are expensive so I hesitate to post that alternative.

Sent from my SM-N960U using Tapatalk

dieselfan1 Senior Enthusiast

dieselfan1

Posted
Posted

I had to uninstall the app then reinstall it. Worked then. The new version is lame.

Sent from my SM-G991U using Tapatalk

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