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Posted
22 hours ago, James Eberhart said:

Turbo failed again...back in the shop...again...trying to get GM to make me a deal on a new truck.  Easier said than done.

 

I'm done.  Period.

 

I feel for you man. I wouldn't be sleeping well if this was happening to my trucks.

 

I see gm customer care representative doesn't want to get involved even, with fiasco. You know, this character...

 

This is certainly not what we like to hear, insert name here.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your pos. To do so, please send an email to [email protected] with ATTN: insert name here/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s privacy policy, please visit https://www.gm.com/privacy-statement.html.
 
Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
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  • Like 1
Posted

If you have more than one vehicle I would stick with it until they quit giving you warranty. Or they get decent with the trade in. I’m surprised they’re not blaming your mods, it’s been done. With today’s vehicles I’d buy from a dealer that sells modified trucks. Being you like the truck and it has mods you like I’d factor that in. 

  • 1 month later...
Posted

The saga is finally over.  Long story short...  GM Exec Referral told me they would give me $5000 towards a new truck.  I told them that was unacceptable.  I was able to contact a GM VP who agreed to give me $15,000 towards my new truck.  I also found a dealer willing to sell me a new truck just under sticker.  I traded this one in, GM paid 15 and I paid 15 and I am now a proud owner of a 3.0L Duramax 2022 refresh.  Let's hope this one works better!

  • Like 2
  • Thanks 2

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