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deepblue HD

By deepblue HD
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deepblue HD Enthusiast

deepblue HD

Posted
Posted

Hey Guys

I let you all know about the problems I have had with the gage cluster not working in my truck. Well last week I took it into the dealer to have it looked at, and they asked if I would like to have it washed. I said no being that I just washed it and had the kids with me. The next day I walk in front of my truck and see that someone has stepped on the painted part of my bumper to work under the hood. He had wet sandy shoes on. I took it back and showed the service manager and he said that his mechanics would not have done that. I said that I had washed it the day I brought it in and the only place it had been was at his shop. He went and checked the mechanics shoes and sure enough it was his foot print. He took care of the scatches, but I'm still pissed that a mechanic would do this to a new truck. The service mangager said the mechanic thought that the truck was going to be washed, still does not make it OK to stand on the paint of a truck.

deepblue HD Enthusiast

deepblue HD

Posted
  • Author
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They spent about an hour buffing it out, but I feel like they could have done more. I can still see the scatches if I look hard and the light is just right.

deepblue HD Enthusiast

deepblue HD

Posted
  • Author
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Take it back and show them. Push to get a new bumper cap IMO.

 

 

I have been thinking about doing just that, I didnt buy it with the scratches

deepblue HD Enthusiast

deepblue HD

Posted
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Sounds like they need to stop recruiting techs from Midget Technical.

 

 

I'm not a midget, and I had to buy a step stool to just change the oil. :cheers:

Zembonez Senior Enthusiast

Zembonez

Posted
Posted
Sounds like they need to stop recruiting techs from Midget Technical.

 

 

I'm not a midget, and I had to buy a step stool to just change the oil. :cheers:

 

LOL! I can understand. It's hard enough just to see in the bed anymore!

deepblue HD Enthusiast

deepblue HD

Posted
  • Author
Posted
Sounds like they need to stop recruiting techs from Midget Technical.

 

 

I'm not a midget, and I had to buy a step stool to just change the oil. :cheers:

 

LOL! I can understand. It's hard enough just to see in the bed anymore!

 

 

 

Well at least I dont have to jack it up like I did on my 1500 Z71

MarkD Senior Enthusiast

MarkD

Posted
Posted

I would try to speak with the Facility Manger (whatever they call him) right after you speak with the service manager again.Are customers not valuable?

ALange Enthusiast

ALange

Posted
Posted
I would, they are supposed to return your truck is as good of condition as when they received it.

 

Those aren't your scratches, they belong to the dealer. +1 on having them replace the part. Tell them them buffing a factory application of a pathetically thin coat to begin with is not acceptable. The only opinion of the repair that matters is yours. Also insist the dealer cut off the dorks foot. Anything less is disrespectful to you.

Nick The Great Senior Enthusiast

Nick The Great

Posted
Posted
I would, they are supposed to return your truck is as good of condition as when they received it.

 

Those aren't your scratches, they belong to the dealer. +1 on having them replace the part. Tell them them buffing a factory application of a pathetically thin coat to begin with is not acceptable. The only opinion of the repair that matters is yours. Also insist the dealer cut off the dorks foot. Anything less is disrespectful to you.

 

 

+2 :cheers:

 

No offense to any techs on here, but I'm amazed the guys at my local dealer can dress themselves in the morning. :cheers:

J-man67 Senior Enthusiast

J-man67

Posted
Posted

That is just BS! I would be soooo pissed. This is the exact reason why I HATE bringing my truck to the dealership for ANYTHING. They just don't care!

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