Instrument Cluster resetting

[Creoden]

Hey All,

 

I've got a 2008 Tahoe, and its having an odd problem, the instrument cluster and the passanger airbag lights in the overhead console display are resetting (like what happens when you first start the truck) in cold weather (anything below 5c) and until the vehicle warms up, they keep resetting.

 

I have tried re-seating the instrument panel, but that did not do anything, Also, I have had a scantool hooked up to the truck while this was happeing with no issues showing, and data never cut to the scantool during the resets.

 

I am not sure what would cause this, but any help or suggestions would be great!

 

Thanks,

[gmtech4]

make an appointment to the dealer ,,,,,,maybe a reprograming and a scan with a real scanner

[Creoden]

make an appointment to the dealer ,,,,,,maybe a reprograming and a scan with a real scanner

 

 

I took it to the local chevy dealer, they've never heard of the problem before and said "investigating" the problem would take a few days and cost at least $1000... I was hoping someone else had heard of the problem at least. as for using a "real scanner" on it, it was a SnapOn Verus that I was using, I know it isn't a Tech 2 being used by a GM Tech, but still...

[SILVERADOSC540]

Wow a thousand bucks? Hope that includes the lube... Have you tried disconnecting the battery for ten minutes to reset everything? If it works you owe me a grand.

[txab]

Since these vehicles are picky about electrical supply issues, I'd check battery condition (load test), battery cable connections and condition, check and clean all body grounds. If you search this site, you'll find reports of problems like yours, sometimes being cleared after checking into these items. Worth a try.

 

Also you can swap Instrument clusters to find out if the cluster is at fault

[tanked_darren]

Agree with above post my dash went funky when my battery was low.

 

Sent from my Nokia 5190 using Tapatalk 2

 

 

[gmtech4]

ya never mentioned the battery ,jeez

[GMCustomerService]

Creoden,

 

I am sorry to hear about your concern. Keep me posted and feel free to contact me if you need any additional assistance. Thank you.

 

Tricia, GM Customer Service.

[j13smiley]

Since these vehicles are picky about electrical supply issues, I'd check battery condition (load test), battery cable connections and condition, check and clean all body grounds. If you search this site, you'll find reports of problems like yours, sometimes being cleared after checking into these items. Worth a try.

 

Also you can swap Instrument clusters to find out if the cluster is at fault

 

This....

[Johnrkennedy]

.
Put a voltmeter between the battery ground terminal and the disconnected ground wire. Turn on the key, take a reading, then turn off the key and take a reading. It's usually the radio fuse, disconnect it and watch to see if the drain goes to zero. Then replace the radio fuse with a relay.

[BlackZ71Silverado]

I took it to the local chevy dealer, they've never heard of the problem before and said "investigating" the problem would take a few days and cost at least $1000... I was hoping someone else had heard of the problem at least. as for using a "real scanner" on it, it was a SnapOn Verus that I was using, I know it isn't a Tech 2 being used by a GM Tech, but still...

$1,000!, that's insane and is exactly and why many people refer to them as 'stealerships'.

 

There is absolutely no need to pay that kind of money for a diagnosis when all they will do is plug into the OBDII port and then scratch their heads.

 

When is the last time you had a new battery installed?

Definitely seems like you may need a new one. If you do need to go that route, don't buy one from the dealership because they will over charge you and the AcDelco branded batteries they have are of low quality. I have gone through 3 of them in my 2010 Silverado. I finally got tired of playing dealership games and bought a good Interstate battery, problem solved.

 

 

 

Sent from my crappy iPhone 6

using Tapatalk

[uh6tdrvr]

Hey All,

 

I've got a 2008 Tahoe, and its having an odd problem, the instrument cluster and the passanger airbag lights in the overhead console display are resetting (like what happens when you first start the truck) in cold weather (anything below 5c) and until the vehicle warms up, they keep resetting.

 

I have tried re-seating the instrument panel, but that did not do anything, Also, I have had a scantool hooked up to the truck while this was happeing with no issues showing, and data never cut to the scantool during the resets.

 

I am not sure what would cause this, but any help or suggestions would be great!

 

Thanks,

 

 

Creoden,

 

I am sorry to hear about your concern. Keep me posted and feel free to contact me if you need any additional assistance. Thank you.

 

Tricia, GM Customer Service.

I think the real question that you should ask him is what is the dealerships name and address? I wish HQ would go after these overpriced overcharging dealers and add the word "customer" back to the service sign in the back.

People wouldn't mind paying a little bit of money to let gm do the work if they didn't feel like they were about to get taken to the cleaners for a repair.

[Marks4582]

So what fixed this?

[dsr611]

13 hours ago, Marks4582 said:

So what fixed this?

OP only has two posts in 6 years...both on this topic. Doubt you'll hear anything from him on whether or not this problem was fixed

[Marks4582]

Damn. I’m having the exact same problem in my 2011 Silverado. Battery tested good but I swapped it with my 2011 Yukon xl, which had no problems, and it still does it.