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Cracked Dash 2008 Silverado LTZ CC VMax

FishingFrank

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Darmy Enthusiast

Darmy

Posted
Posted

If this was a detailing problem, the crack would not be on the same position on the dash on hundreds of vehicles! Please put your info on the legal firm posted! Also, GM has known about this problem since 2006.. As I mentioned! Call GM corporate offices and inquire as to why your dealer isn't replacing your dash for free!

My repair is being done tomorrow!

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Zebrafive Enthusiast

Zebrafive

Posted
Posted

I am contemplating this one

 

 

Ryan

 

No cracks yet.................................I too, like this solution if GM were to give me the cold shoulder. Surprising the LTZ version is less $$$ and so MANY colors to choose from. I would try and match the A pillars/headliner rather than go black.

  • 2 weeks later...
EXSlider400 Senior Enthusiast

EXSlider400

Posted
Posted

my 07 has a few cracks and getting worse......I don't think it is worth 400 or so bucks to replace so may just get a dash cover (yes they are ugly)

davecaris Enthusiast

davecaris

Posted
Posted

I had an 09 Avalanche with same dash cracking issues and ended being fix by my local dealer for around 250 on my end. It seemed worth it to me to get it done, looked like it would be very labor entinsive to remove that dash.

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted

Hey davecaris,

 

Glad to hear your dealer worked with you and fixed your dash! Please feel free to reach out to us via PM in the future if you have any questions. We're always happy to provide assistance.

 

Sincerely,

 

Eddie A.

GM Customer Care

dsr611 Senior Enthusiast

dsr611

Posted
Posted

I found the same cracks on my '10 Sierra dash over a year ago. Already contacted dealer and GM Customer service reps (April 2013) here only to have dealer tell me that I was stuck for $200 of the repair costs. No thank you. I'll drive it like it is and will remember the "customer service" when it's time for the wife a new vehicle. Pretty sad when a 3 year old dash cracks and the dash in my 1998 Sierra looked like it was brand new when I traded it in.

Act Enthusiast

Act

Posted
Posted

I do not have any dash cracks on my '06 Silverado, but the dash surface next to the windshield feels a bit sticky to the touch. Is this normal for the GMT800 series? I just installed one of those velour dash covers.

It's most likely the velour

  • 2 weeks later...
Paulamato New Member

Paulamato

Posted
Posted

I have a 09 Sierra with two cracks on the dash one over by the airbag and the other above the driver side, truck had mostly be garage kept.

  • 1 month later...
Otep767 New Member

Otep767

Posted
Posted

These dashes are made from poor material ,my 2007 sierra is cracked all the way around air bag and is mostly garage kept. Maybe a continuing post on Facebook would make GM repair this safety concern!

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted

Hey 2kflhr and everyone,

 

We're very sorry to hear you've developed cracks in the dashboard. We'd be happy to connect with you preferred dealer and explore any available options for assistance. Feel free to reach out to us via private message if this is something of interest. Please be sure to include your full contact information, VIN, current mileage, and the preferred dealership.

 

Sincerely,

Eddie A.

GM Customer Care

gswaffar1 New Member

gswaffar1

Posted
Posted

Eddie A.,

Sent a pm with my info. 2008 Silverado with dash cracks on both upper corners of the airbag cover and another crack with a hole in it (about 1.5 inch x .5 inch) over the instrument cluster.

There is a safety concern about sharp plastic breaking off during an airbag deployment. I'm the original owner at 94,000 miles and previous owner of 1992 and 2000 Silverados purchased new.

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