Jump to content

Recommended Posts

Posted

I'm not coming to Bak's defense here, I have no doubt Bak has problems, but last Saturday I was in the largest topper store in Denver and spoke to the owner who told me he'd have absolutely no problem dumping Bak and just going with the other brands he carries if he had any real issues with them. He carries several brands, including Fold-A-Cover but despite all that he sells more Bak than he does all the others he carries combined by a wide margin. He said he's only had one issue in the past six months with a Bak tonneau, and they sent out a replacement without delay. Has this changed my decision NOT to buy a Bak? Not really...

 

So, he can sell the product and clearly turns a good profit on it. What does that have to do with -him- having issues with Bak? Once the return period is over (and it may well be very strict on covers), everything goes through the manufacturer. THAT'S where Bak falls flat on their face, hard.

 

They make a mediocre product based on super-minimalistic designs and don't stand behind it. They can't even get their own story straight internally on their products and different people tell you different things about the products. When I challenged them on their half-baked design for the 6.5' bed trucks, the warranty guy said he'd call my reseller, and three days later a pre-paid shipping label showed up with no further communications from anyone. He knew I had him cornered as to their horrendous design and had no way to actually address the issue and he washed his hands of the whole thing.

Posted (edited)

I'm not coming to Bak's defense here, from all I've read here my opinion is Bak customer service has big problems, but last Saturday I was in the largest topper store in Denver and spoke to the owner who told me he'd have absolutely no problem dumping Bak and just going with the other brands he carries if he had any real issues with them. He carries several brands, including Fold-A-Cover but despite all that he sells more Bak than he does all the other brands he carries combined by a wide margin. (Including less expensive tonneaus) He said he's only had one issue in the past six months with a Bak tonneau, and they sent out a replacement without delay. Has this changed my decision NOT to buy a Bak? Not really...

I also have a Bax FiberMax. Have had no problems at all with it. The only leakage I have had is the result of a power washing at a car wash when I sprayed the wand directly at the seals and it forced water inside. Otherwise it has been fantastic. It's the best cover I've seen, it's very low profile stays latched well, provides a good clean look to the truck. Guess time will tell. Had it about a month.

Edited by dbannerz71
Posted

 

So, he can sell the product and clearly turns a good profit on it. What does that have to do with -him- having issues with Bak? Once the return period is over (and it may well be very strict on covers), everything goes through the manufacturer. THAT'S where Bak falls flat on their face, hard.

 

They make a mediocre product based on super-minimalistic designs and don't stand behind it. They can't even get their own story straight internally on their products and different people tell you different things about the products. When I challenged them on their half-baked design for the 6.5' bed trucks, the warranty guy said he'd call my reseller, and three days later a pre-paid shipping label showed up with no further communications from anyone. He knew I had him cornered as to their horrendous design and had no way to actually address the issue and he washed his hands of the whole thing.

Agreed.

 

I need to add though that the topper store owner I was speaking about was saying that if he had a lot of customers coming in saying "Hey that Bak Tonneau cover you sold me is junk" even if he wasn't having to deal directly with Bak on the warranty issues, he'd stil drop them. "The majority of my business is toppers (Camper shells) I don't need Baks business that badly"

 

I like the appearance of the Bak very much, and if my new truck was only gonna sit in my garage and look good FOREVER, I'd run right out and buy one, but since I plan to actually use my truck (When it finally gets here) I'm still shopping...

Posted

I ended up going with the Truxedo Lo Pro QT. It was between that and the Tonno Pro Loroll. I figured for the extra money I'd support local business and get a made in the USA product. I'm happy with, we'll see how it works out long term.

Posted

Has anyone been able to find a folding tonneau cover that matches the grey plastic of the factory bed rails? I am all about uniformity and making things look like they belong on my truck. Every tonneau cover I see is either gloss or matte black and or paint matched to the truck. I would go with a paint matching cover but none of them cover the bed rails so it just doesn't look right to me. any thoughts? has anyone tried to paint their tonneau cover?

Posted (edited)

If you want a TCUSA cover, go buy the "Truck Gear by LINE-X Retractable Cover" from a LINE-X dealer. It's the same exact cover and price, but you get a lifetime warranty instead of a 2-year warranty.

Edited by TruckDaddy
Posted

If you want a TCUSA cover, go buy the "Truck Gear by LINE-X Retractable Cover" from a LINE-X dealer. It's the same exact cover and price, but you get a lifetime warranty instead of a 2-year warranty.

 

I did debate that, but I couldn't find a place that would sell me the cover without installation. I got the cover with the keyless entry and a tailgate seal for $1413 from autoanything. Retail is $1650 plus installation/tailgate seal so it all depends on what the warranty is worth to you.

Posted

Someone should set a poll up on this thread to see which brands are more popular

Posted

2015 GMC Sierra SLT with 5.3L V8.

 

Went with the retrax pro rolling cover in gloss black. Cover works excellent if you just want a secure way to store stuff in the bed. Cover looks great but you lose a 14" by 12" area in the front of the bed for the box that hold the cover when rolled up. You lose a big chunk of the short bed.

 

 

 

post-140070-0-40675600-1430953715_thumb.jpg

post-140070-0-40675600-1430953715_thumb.jpg

post-140070-0-40675600-1430953715_thumb.jpg

post-140070-0-40675600-1430953715_thumb.jpg

Posted

Someone should set a poll up on this thread to see which brands are more popular

I agree. I just got my 2015 and cant decide. Way to many options.

Posted

Does anyone have the hard folding tonneau cover from factory on the standard size bed? if so can you post images, i cannot find any good images on the web.

Posted

I have a question for the owners of the fold up hard covers. When it is folded up, are there rubber bumpers to keep it from scratching the cab before you get the support rods fastened?

 

Thanks!

Posted

I have a question for the owners of the fold up hard covers. When it is folded up, are there rubber bumpers to keep it from scratching the cab before you get the support rods fastened?

 

Thanks!

On the undercover flex, if you let it go against the cab it hits the cargo / third brake light so it won't scratch the cab.

  • Like 1

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Forum Statistics

    250.4k
    Total Topics
    2.7m
    Total Posts
  • Member Statistics

    342,759
    Total Members
    8,960
    Most Online
    DM22
    Newest Member
    DM22
    Joined
  • Who's Online   2 Members, 0 Anonymous, 2,869 Guests (See full list)


  • Latest Articles

  • Posts

    • So I'm in the middle of a DOD AFM delete on my 6.2 L86 Sierra. I had a pick holding the tensioner but after I got the Cam phaser gear off I was cleaning off all the rtv and apparently I didn't have the pick seated far enough in. I bumped it and the tensioner sprang forward.  I think everything is good but I want a second opinion. The top of the tensioner is just a looped piece of plastic that rides in that channel right? There is no spring or anything is there? I got the gear and chain back on and it seems tight and everything looks right. I'm hoping nothing fell out.
    • My 2015 1500 LTZ Silverado suddenly won't go into 4 x 4 low. It will go into 4 x 4 high.
    • Yep, just a quick reference point.    My main point being I’d do a thousand other things before I’d pay 10k for a transmission.    Speaking in ignorance cause I don’t look at these trucks, what is it worth? 20k?
    • I think users are going to want to pick their monitored parameters, which parameters they want to see first.    It should probably start with baseline at a minimum and adjust to learned, but be able to overlay baseline for comparison.   A simple severity level would be able to determine what type of alerting is appropriate or user selectable.    Why not use the OBD port though?   I think a phone connection would be a good idea, push notifications type deal.   Number 1 issue is having data is useless if you don’t know what the data should be under normal conditions. 
    • I thought I would use your thread and add to it as I just did my first longer drive with my truck in the last couple of days. I drove from the Grande Prairie area of Alberta down to Edmonton and most of where I drove in the city was the ring road so fairly free flowing but a bit of stop and go as well in the city. Stayed the night and returned home and not too many stops along the way each way but every restart and certainly every cold start sets it back for fuel mileage. Why I say that is I see some people will cherry pick a fuel mileage leg after the vehicle had been warmed up driveline wise before hand and its a forgiving ( easy rolling drive leg for example ) and call that their fuel mileage which can give a false perception of reality. I was not heavily loaded at all but never the less the flip bak cover, rubber bed mat, various tools etc and extra jerry cans of fuel all way up to a few hundred pounds of dead weight so its not an empty truck. The cold inflation tire pressures are set more near the freezing point so once they are warmed up driving I was showing 45 front and over 40 rear and realize high inflation pressures would help a little in fuel mileage but certainly not the ride on our crap sections of highway. The weather was good so was not raining as that can really drag mileage down, in fact I had a bit of a tail wind on average driving home. Most people on here would never have driven on that freeway to visualize it but its got a fair bit of rolling type of landscape with numerous river valleys. For the most part I had it on cruise set to 62 although kicking it off if I caught it in time before it started down shifting and self braking going down the grades. Most of the more substantial grades its shifting into 7th I believe as 8th just doesn't have it. Total distance round trip was 643 miles and my overall average and I did refuel three times in all, figured out to 17.65 miles per US gallon. My best fuel mileage section refuel within all of this figured out to 18.46 and these are all hand calculated figures. I find if anything that the trucks computer can be over optimistic, sometimes its pretty close but other times its stretching it. On paper persay in theory the truck would have just about made it on fumes for that whole drive without refueling once.    Which made me think of the topic thread of the wonder if these trucks could do 20 mpg and that is a good question, certainly would have to be on an easy going flat highway, no head wind, the right temperature, not packing around a bunch of dead weight and puttering along even slower than I was I would suspect and going steady and not stopping to smell the flowers or take a piss !. It probably is possible but not without effort to attain that with the wind resistance and weight of these trucks. Of course on my drive most people are passing me if they have the power as per loaded highway tractors, never mind a lot of speedy vehicles but the speed limit is 68 and most are at or well over that. 
  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...