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New to GM Trucks and my journey so far has been a nightmare

longkim62000

By longkim62000
in New Member Introductions

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CombatVet Enthusiast

CombatVet

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Posted

I'd have called the BBB, too, and possibly took it even further if due to the nature of the calls from the dealer. As for the warranty and aftermarket parts, read up on he Magnuson-Moss Warranty Act. The OP from the dealership in Texas is incorrect when stating that any aftermarket parts void it. Any more lip out of that dealer, get an attorney and take them to court. That's BS.

I agree 100% with 6.2 Denali's statement. You are being bullied by this dealer and service dept. I would seek legal consultation immediately if I were you. You are within your right. I advise you to keep ALL of your paperwork in order, make multiple copies and NEVER give ANYONE your originals (you will thank me later), then start a small claims lawsuit against this dealership.

 

You should not have to put up with the waste of time, money, aggravation, and lack of vehicle due to the negligence, arrogance, and bully tactics from that dealership. I am confident that GM will do anything in their power to keep you as a satisfied and loyal customer. But, this crooked dealer needs to learn a valuable lesson here, the customer is ALWAYS right.

 

You paid good money for that truck and drove it off the dealer lot with trust and faith in the dealership that sold it to you. They took advantage of your time and money. Now you can, and should, return the favor. I'm terribly sorry that you are dealing with this ordeal. I am sure that you had high hopes for your new truck and you had a big grin on your faces on the day you picked it up. It sucks that you are now regretting it.

 

As for the farm supply company that damaged your truck, umm..what are you waiting for to have them pay for the damages to your property?! Speak with their general manager and kindly ask him to make things right by repairing the damages or compensating you for it. If not, then file another claim at small claims court. It's the right thing to do when no one else is doing the right thing by you

 

That's my .02 cents.

 

-CombatVet.

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