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And yet another truck with paint problems

JerryCanada

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JerryCanada Enthusiast

JerryCanada

Posted
Posted

Was doing an hand wash on the truck last Monday night and well paint is peeling from the bottom of doors on both sides of my 2014 Sierra. Brought it to my dealer and the collision dept. manager was able to scratch more off with his nails. It will be warrantied but they can only take me in in a month in a half! I Love my truck but the fact that it will now have paint that's not original on it kind of takes the "shiny and new" factor out of it.

 

I don't trust body shop paint will outlast what original paint is expected to and will more than likely be looking to trade that truck in earlier than expected for another make before the "new paint" starts to peel again.

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Jordan18 Enthusiast

Jordan18

Posted
Posted

I just had my passenger rear door re-painted to fix a dent at a local body shop, I guess I'll be able gauge quality of factory vs body shop though I can't see there being much of a difference. Based on some of these deficiencies I would almost put money on body shops.

JerryCanada Enthusiast

JerryCanada

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  • Author
Posted

I just had my passenger rear door re-painted to fix a dent at a local body shop, I guess I'll be able gauge quality of factory vs body shop though I can't see there being much of a difference. Based on some of these deficiencies I would almost put money on body shops.

Agreed with you on this. I would expect any body shop to make work that will outlast the 1 year this one took before chipping off. But still was expecting 7 to 10 years before having to touch original.

thetruck454 Enthusiast

thetruck454

Posted
Posted

My mothers vehicle was painted back in 2004 and the paint still matches the oem paint. It really depends on the quality of the shop and the workers

Nascar291 Enthusiast

Nascar291

Posted
Posted

My WDT 2015 has paint issues on the rear quarter and door trim. Didn't notice when I bought 2 months ago . Dealer is fixing but I'm worried about the match and was told will have lifetime warranty on repairs so it's warrantied longer than the manufactures paint job and I was able to get a 7yr 84 bumper to bumper extented warranty for free after complaining. I would rather it not needing repair.

Clocked92 Enthusiast

Clocked92

Posted
Posted

My WDT 2015 has paint issues on the rear quarter and door trim. Didn't notice when I bought 2 months ago . Dealer is fixing but I'm worried about the match and was told will have lifetime warranty on repairs so it's warrantied longer than the manufactures paint job and I was able to get a 7yr 84 bumper to bumper extented warranty for free after complaining. I would rather it not needing repair.

 

Wow! can't really complain with those warranties thrown in.

JerryCanada Enthusiast

JerryCanada

Posted
  • Author
Posted

My WDT 2015 has paint issues on the rear quarter and door trim. Didn't notice when I bought 2 months ago . Dealer is fixing but I'm worried about the match and was told will have lifetime warranty on repairs so it's warrantied longer than the manufactures paint job and I was able to get a 7yr 84 bumper to bumper extented warranty for free after complaining. I would rather it not needing repair.

If the shop give a lifetime warranty and does a good job blending it, I'll be a happy customer. It's pretty sweet they gave you extra bumper to bumper warranty too though!

newdude Senior Enthusiast

newdude

Posted
Posted

GM does know about this issue. Happens on Ft. Wayne built trucks built before 5/15/2014. PIT5313C: Paint Peeling Above Anti-Chip Area.

JerryCanada Enthusiast

JerryCanada

Posted
  • Author
Posted

GM does know about this issue. Happens on Ft. Wayne built trucks built before 5/15/2014. PIT5313C: Paint Peeling Above Anti-Chip Area.

Thanks for the info. The collision manager was telling me he never saw this happen before. Will email him this number see if he can do anything with it.

  • 2 months later...
JerryCanada Enthusiast

JerryCanada

Posted
  • Author
Posted

Just to give an update. After waiting 6 weeks for my appointment, truck spent 16 days in the shop and the job was not acceptable. Was told they can take it back at the end of September so had to write a nasty email to the service manager and now it's back in. Keeping my fingers crossed that it will go better this time.

Clocked92 Enthusiast

Clocked92

Posted
Posted

My neighbor was in an accident with his truck about a month ago and finally got his door and bedside repainted this past week. He parked on the driveway and the first thing I noticed was that his front and back door were not even close to the same shade of silver! I know this isn't a warranty issue, but I wouldn't even accept driving the truck off the lot or shop floor if it isn't perfectly matched.

blwright Enthusiast

blwright

Posted
Posted

It's hard to match assembly line, computer controlled spray guns. Specially metallics.

HondaHawkGT Senior Enthusiast

HondaHawkGT

Posted
Posted

For what it's worth new F-150's and Ram 1500's have a lot of paint issues these days too. Seems like the chemistry of automotive paints just isn't as good as it could/should be.

JerryCanada Enthusiast

JerryCanada

Posted
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Posted

Actually, it had nothing to do with color. I was expecting it not to match perfectly but I could not see the difference. It was mostly about the workmanship. I expected better from a professional shop and the service dept of this dealer has been nothing but the best so far so hopefully it'll be fixed soon.

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