Jump to content

2016 Silverado 2500HD Steering woes

QueenGlamis
 Share

Recommended Posts

revrnd Senior Enthusiast

revrnd

Posted
Posted

I compared the steering boxes of my truck '17 LT regular cable 6L & my brother's truck, '16 SLE crew cab D'max before New Years. The boxes do look different. Sorry I didn't take a pic, the light wasn't the best & the box isn't all that visible w/ the D'max.

  • Replies 601
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

2016 2500hd Sierra Denali
2016 2500hd Sierra Denali

Installed Red Head steering gear yesterday, only driven about 30 miles but the play in the steering wheel is gone! It now drives as a vehicle should.   Previously I could rotate the steering wheel 1

sdeeter19555
sdeeter19555

And responses like yours are a canned GM response...you might as well have said "it's your fault you bought a lemon", because you are making this out to be the owner's fault.   Sent from my SM-T350

DEMAX3254
DEMAX3254

My 2016 with 8000 miles had the steering box replaced with new pit-man arm with alignment. I do have a great dealership to work with thankfully stated this should do the trick. Just got back from a

Posted Images

XU_Design Enthusiast

XU_Design

Posted
Posted

attached is a pic of the steering box on my 2016 crew cab wt. i do not know what dsa looks like so i cannot say whether i have it.

If you had digital,assist you would see a computer (ECM) type box attached to it. Looks like you do not have it
  • Like 1
revrnd Senior Enthusiast

revrnd

Posted
Posted

If you had digital,assist you would see a computer (ECM) type box attached to it. Looks like you do not have it

I'm thinking there was some wiring involved.

gmcslt Enthusiast

gmcslt

Posted
Posted

I dropped off the truck for the second time related to this issue. appx 4000 miles after the first correction the alignment is off and still a very inconsistant in the feel of the steering wheel. The pump noise has increased to very audiable in the vehicle now as well.

 

The tech that went with a ride along today stated that the box was replaced in my truck but the paperwork did not state any thing replaced. Im starting to get a very uncomfortable feeling with the way the dealer and GM are handling this. The worst part is that I have no vehicle bucause the dealer did not have a loaner to lend me....and this is my problem???

 

I called GM to ask why and they simply stated the dealer has to file additional paperwork......unbelievable!!!

 

Lets see if they can get this fixed right this time. Has anyone delt with GM in regards to this and recieved any kind of extended warranty or anything?

rickytickyshorth Enthusiast

rickytickyshorth

Posted
Posted

I dropped off the truck for the second time related to this issue. appx 4000 miles after the first correction the alignment is off and still a very inconsistant in the feel of the steering wheel. The pump noise has increased to very audiable in the vehicle now as well.

 

The tech that went with a ride along today stated that the box was replaced in my truck but the paperwork did not state any thing replaced. Im starting to get a very uncomfortable feeling with the way the dealer and GM are handling this. The worst part is that I have no vehicle bucause the dealer did not have a loaner to lend me....and this is my problem???

 

I called GM to ask why and they simply stated the dealer has to file additional paperwork......unbelievable!!!

 

Lets see if they can get this fixed right this time. Has anyone delt with GM in regards to this and recieved any kind of extended warranty or anything?

They've got a lot full of used vehicles.

 

Sent from my SM-G930R4 using Tapatalk

Crowsie14 Enthusiast

Crowsie14

Posted
Posted

Even though a new steering box may not be the final solution to this problem the only way you will get your original replaced is if the dealer requests it from GM tech support. My dealer did it by stating the latest TSB (D) did not work. I am convinced the problem is related to the digital assist because the looseness/tightness of the wheel changes with speed. For me it becomes loose between 45-72 mph. Outside of that range the wheel is a much tighter feeling. If it was the nut backing out speed would not change the feeling in the wheel. But maybe yours is different but I doubt it.

 

 

Mine is the same as well 50-75mph, just took mine in today, 2016 Denali 2500 HD also had a loud clunk from the drivers side under the hood off road. Might be related to the steering problems?!

gmcslt Enthusiast

gmcslt

Posted
Posted (edited)

I dropped off the truck for the second time related to this issue. appx 4000 miles after the first correction the alignment is off and still a very inconsistant in the feel of the steering wheel. The pump noise has increased to very audiable in the vehicle now as well.

 

The tech that went with a ride along today stated that the box was replaced in my truck but the paperwork did not state any thing replaced. Im starting to get a very uncomfortable feeling with the way the dealer and GM are handling this. The worst part is that I have no vehicle bucause the dealer did not have a loaner to lend me....and this is my problem???

 

I called GM to ask why and they simply stated the dealer has to file additional paperwork......unbelievable!!!

 

Lets see if they can get this fixed right this time. Has anyone delt with GM in regards to this and recieved any kind of extended warranty or anything?

 

Dealer called back,

 

Hey good news we re aligned it since its under warranty. why did it need another alignment I asked? could be from going offroading or pot holes, speed bumps he says....so I say guess I will be back every week.

 

Feeling from steering wheel is normal....during a turn. Really so super easy then all of a sudden it tightens up??? wow!

 

Booster pump is operational and the noise is what it is. WTF...so for all you that can hear pump noises in your 60K+ truck....that's normal.

 

I have had this truck 6 months and I'm done with it. To hell with GM.

Edited by gmcslt
2016 2500hd Sierra Denali Enthusiast

2016 2500hd Sierra Denali

Posted
Posted

Yep, I left 3VM's for service tech today...crickets...not sure what's going on. I too am about done with this truck and GM.

 

I have a brand new Cognito stage 1 4-6" lift kit with fox shocks never installed.

Banana pan (in black) and driver door pillar gauge kit...all new in box. All for sale including truck!

revrnd Senior Enthusiast

revrnd

Posted
Posted

Anyone w/ a '16 have or driven a '15 or '14 GMT900 2500HD before? I remember when the DSA was intro'd some people were wondering why this nonsense was developed. Some clown trying to reinvent the wheel?

GS340 Enthusiast

GS340

Posted
Posted

Got mine back today. Not happy.... the leak is apparently fix and the cause was a damaged o-ring. Damaged while performing the 'D' bulletin. She does drive better but the steering is super light. Doesn't feel right. The steering used to be very confident and now not so much. The dealer said several people drove it and they thought it was ok.

GS340 Enthusiast

GS340

Posted
Posted

Here is the build sheet on my 2016 crew work truck. I don't see it.

 

You don't have it. I'm confident base trucks or WT do not have it in any chassis configuration

 

Update: My truck is not driveable. Took it to another dealer today after the dealership I purchased the truck at said take it to another dealer. Called GM to complain and GM denied my buy back because the purchasing dealer said it drives, OK. The brake issue could be a hydrobost pressure variance or some bull crap. Told GM I was taking the truck to another dealer. Got there 45 minutes later, pissed off and frustrated to no end. Drove with a tech and the truck would turn right when applying the brake. He couldn't get past the random turning to focus the the steering slop. He got it back to the service lane and told the service manager I can't drive it home. I was put in another loaner.

 

I can now say I've driven almost every Chevy and GMC product as loaner cars because of steering issues, emissions issues, random electrical issues....

 

Next time I'm going to record how this truck drives and post it on YouTube,

  • Like 1
Agriont Enthusiast

Agriont

Posted
Posted

Class action is the only way to grab their attention. Everyone on these forums and anyone else out there experiencing this issue that hasn't found this site and others like it will hopefully come forth. GM is playing with lives and hard earned money. I know that Canada has a federal Transportation Dept but does the US that handles complaints of vehicle failure? It is gd shame that these new trucks have such problems.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Forum Statistics

    250.4k
    Total Topics
    2.7m
    Total Posts

  • Member Statistics

    342,760
    Total Members
    8,960
    Most Online
    MASONV88888888
    Newest Member
    MASONV88888888
    Joined

  • Who's Online   1 Member, 0 Anonymous, 1,630 Guests (See full list)

  • Latest Articles

  • Posts

    • Coastie05
      Replacing 2.7L on 2021 Silverado with 2023 2.7L

      By Coastie05 · Posted

      I’m definitely interested to hear the end result here. 
    • MASONV88888888
      Another 6.2L engine failure!

      By MASONV88888888 · Posted

      My 2025 Silverado 1500 had to receive a brand-new engine (long block) under warranty last month at only around 16,500 miles. Before the replacement, the truck repeatedly displayed "Engine Oil Level Low" warnings, even though the Oil Life Monitor still showed around 50% remaining after about 6,000 miles since my last oil change. After seeing the warning several times, I checked the dipstick with the engine cold, and the oil level was completely normal. The next day, the message escalated to "Add Engine Oil." At first, I assumed it was just a faulty oil level sensor, so I brought the truck to the dealership. After inspecting the engine, they found internal cylinder wall scoring and ultimately replaced the entire long block under warranty. Before this happened, I was planning to install a 4-inch lift and suspension upgrade on my truck. After needing a new engine at just 16,500 miles, I honestly don't see the point anymore. I also contacted GM to ask whether my vehicle qualified for a buyback, but I was informed that it does not at this time. Anyway, this experience has left me with serious concerns about the long-term reliability of this engine. I sincerely hope NHTSA expands the current investigation or recall to include 2025 model and performs a thorough inspection of affected vehicles. My biggest concern is that these engines may fail shortly after the powertrain warranty expires. If GM truly stands behind this engine, then at the very least, please consider extending the powertrain warranty to 10 years for affected owners. That would go a long way toward restoring customer confidence.
    • Grumpy Bear
      OCI, not when but why?

      By Grumpy Bear · Posted

      Without exception but then I'm the odd duck, right? I know what goes into that test, how it is calculated and thus how to beat it. But EPA values are often not beaten by the general public and the government has in past years adjusted the means and methods to come to those values to more closely approximate "Joe Average".    The only real trick to beating that EPA average is don't drive like "Joe Average".    It's the same method you used to profit from "Economic Migration" and in doing so beat the 'stats'. But you, like me, are not "Joe Average".     The thing you don't seem to grasp is this "Purchasing Power Index" isn't forward looking. It doesn't predict what it going to be but looks backward and states what it was. They are not telling us what the THINK, they are telling us what they MEASURED. Example:    Wife says "I'm going to lose 40 pounds by Christmas". May she does, maybe she doesn't but the doctors office who weighed her when she made that statement and again at Christmas only REPORTS what the RESULT was. You and I can banter about what was possible and what aunt Tilly did till the cows come home but the result is the result. Arguing otherwise is.....irrational. That's all I'm saying. This isn't about:      What you are calling a 'Statistic' is a RESULT not a CALCUATION and as a result the RULE. Like gravity as a rule, it can not be broken. 
    • MASONV88888888
      Rattle in the rear!

      By MASONV88888888 · Posted

      Just wanted to say thank you for posting this. Years later, your thread is still helping Silverado owners.   I bought my 2025 Silverado 1500 in January 2025, and I've had what feels like the exact same rattle since day one. After reading your findings, I believe my truck has the same issue with the cable carrier contacting the rear sliding window. To be honest, I had pretty much given up on pursuing the issue. It wasn't until I recently drove another brand's pickup that I realized just how quiet their cabin was—and how noisy mine has been all along. On my truck, the rattle happens on almost any paved road, gets even worse on rougher pavement, and I can even hear it during braking and acceleration.   I actually referenced your thread when submitting my case to GM, hoping they'll recognize this as a recurring issue instead of treating it as an isolated incident. The reason I reached out to GM first is because my dealership told me they would need to keep the truck for at least two days just to diagnose the problem. I was concerned that even after two days, they still might not be able to identify the source of the rattle before giving the truck back to me. I had also asked a few dealerships about this issue during previous service visits, but none of them seemed to know what was causing it or had a solution. That's why I decided to contact GM directly first, hoping they might already have an official repair procedure or guidance for this issue.   I also hope GM eventually comes up with an official fix for this problem. I have a feeling there are many Silverado owners experiencing the same rattle, but most either choose to live with it or simply don't know what the cause is.   Really appreciate you taking the time to document your diagnosis. Your post is still making a difference years later.
    • Buckwild27
      Gas Prices

      By Buckwild27 · Posted

      I have 2 choices. 

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...