2016 Silverado 2500HD Steering woes

DEMAX3254 · January 28, 2017

I have the same problem with 2016 LTZ crew cab to much lash/play. No clunking or steering problems just play and leaking steering box. Dropped off two days ago and just got a call today they replaced the entire box with new pitman arm. Should be good to go later today we will see. Fingers crossed.

2016 2500hd Sierra Denali · January 28, 2017

10",

That's really interesting about holding down the stabilitrak button to disengage...I've noticed that using tow mode also seems to firm up steering especially in 11-1 position where the DA steering seems to be the loosest...When they finish mine up I'm going to ask them to drive in all three modes...everything on, tow mode and stabilitrak disengaged...see what happens...thx 10"

Agriont · January 28, 2017

I think it is a good idea to list model and mileage when the problem occurred but also believe it is imperative that everyone contact their DOT, Department of Transportation or something similar to register the issue. It may cause an investigation into the problem GM has passed on to its customers.

2016 2500 All Terrain Duramax. Mileage was low at 700. Steering wheel was always left and sloppy. I found I was constantly fighting the truck on the road. Brought it to the dealer and they complete Bulletin D, which seemed to work but steering wheel is still slightly left and I really do not find that the steering tightens at speed. GD thing is all over the road. I haven't driven it much since because I don't trust it and won't until GM admits there is a problem and everyone is getting the same fix, some get Bulletin D and others have the entire steering box replaced. Dealer was good about it but they can only do so much.

DEMAX3254 · January 28, 2017

2016 2500 Duramax crew cab loaded and stock. Bought new from dealer in Orlando. Mine occurred at 6900 miles with loose feeling and major steering box leak. I never felt steering wheel tighten as well from new. Just picked up truck little while ago with new steering box, pitman arm and wheel alignment. Driving home this truck never felt this good. Steering wheel is straight and I can feel the wheel tighten with increased speed everything seems as it should be. I do love this truck hope this does the trick. My Dealer was great got the parts in two days and back to me on the third day so grateful for that at least. And I will file a complaint as you suggest.

2016 2500hd Sierra Denali · January 28, 2017

16 2500HD Denali, 8500 miles...

Where do you suggest we file complaints, GM is not interested in addressing the issue, NHTSA?, BBB?...Thx!

Nathan79 · January 29, 2017

File your complaints here:

https://www-odi.nhtsa.dot.gov/VehicleComplaint/

Don't feel sorry for anyone if you post on this site but don't report the problem to NHTSA. This is a serious safety issue and GM's feet need to be held to the fire. Where is the recall?

gearheadesw · January 29, 2017

I have looked on my build sheet, window sticker, and can't find digital assist anywhere on it. 2016 Sierra 2500HD regular cab 4x4 long bed, just curious if I have this system or not, thanks. Steering seems fine for a truck, 1650 miles, it should.

i82much · January 29, 2017

I have looked on my build sheet, window sticker, and can't find digital assist anywhere on it. 2016 Sierra 2500HD regular cab 4x4 long bed, just curious if I have this system or not, thanks. Steering seems fine for a truck, 1650 miles, it should.

what trim line do you have? SLE, SLT, and Denali have it, the base Sierra does not.

2016 2500hd Sierra Denali · January 29, 2017

If your 3500 has a double or crew cab it has digital assist steering.

i82much · January 29, 2017

If your 3500 has a double or crew cab it has digital assist steering.

Are you sure about this? When I look to build and price a 2500 or 3500, I only see the digital assist appear when I step up one trim line. The WT and base Sierra do not seem to have it, but the LT/SLE do.