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A new beginning...


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Posted

Hello to All,

 

I just wanted to take a few minutes to write about my new beginning in a new truck.

 

I have been a member of this forum since 2011. At that time I was 18 years old. I knew I always wanted a new truck later on in life. I was finally able to make that happen, on my own at 21, in 2015. I was able to get into a 2015 GMC Sierra SLT. Boy was I in for a nightmare. I picked the truck up in September, about a month before my birthday. Since it was my first purchase, I was naive and dumb. Not knowing any better, I was offered a Demo truck for a "great deal", or so I thought. The truck had about 3,600 miles on it.

 

Not even 2 months after owning the truck, It was in the shop and it never stopped from there. First it was the rear leaf spring, an on going issue till the day I traded it in. I read about them being an issue. So at the end, I just left it alone. Other issues were transmission issues, hesitation, acceleration issues, premature brake issues, trim issues, rattles, front end pops, GPS issues, efan issues and lastly water leak issues.

 

So many issues that I have a 1-1/2 inch binder full of service records. At my 1 year mark, I got a lawyer to attempt to do a buy back on the truck. I was just offered a settlement and was able to keep the warranty. I thought "i guess ill keep it for now." About a month later, I was rear ended by a school bus...fixed by their insurance. I get the truck back and not even 3 weeks later, I was rear-ended by a broad on her cellphone, no insurance. Got it fixed, and i thought "i'll give it one more chance, maybe its my luck." Everything was fine and dandy until about 4 weeks ago, I had a water leak in the passenger compartment, fresh out of warranty...literally 900 miles out. Took it to two dealers and they did not want to help me out, not even the dealer I purchased it from. They wanted $1,000 to fix it.

 

That was the last straw...

 

I decided it was time to get rid of it. It would have been my first out of pocket expense...I was not going to have it. Looked around and got a pretty sweet deal on a new, 2017 Silverado LTZ with 30 miles on the clock. I got what I wanted for my trade, lost about $1,000 which i did not care, since that is what it was going to cost me to fix it. The new truck has everything I wanted, more loaded than my SLT Sierra, and got a way better deal than that piece of junk. Maybe it was just my luck, but I hope the new owner has better luck than I did.

Posted

Tell me the $1000k you lost on the trade wasn't to the same exact dealer that wouldn't help you with the leak after 900 miles out of warranty? After you purchased the car through them and I'm assuming local! I hope I'm just misunderstanding and you did go somewhere else and they happen to be 1k less than u wanted.

 

Also any specific info as to where these leaks keep coming in at so i can keep an eye out on my 17.

Posted

Tell me the $1000k you lost on the trade wasn't to the same exact dealer that wouldn't help you with the leak after 900 miles out of warranty? After you purchased the car through them and I'm assuming local! I hope I'm just misunderstanding and you did go somewhere else and they happen to be 1k less than u wanted.

 

Also any specific info as to where these leaks keep coming in at so i can keep an eye out on my 17.

 

No, never giving my business to that dealer again...gave me hell with my GMC...i actually drove 200+miles to get my new truck.

 

The leak appeared to come from the front passenger area...the "fix" was to replace a "warped" windshield inlet grille. I call BS on that since my mom has a 09 Traverse that is pretty warped and has never leaked.

Posted

Sounds like you had a lemon.

I'm surprised after two accidents, and repairs, it was even worth anything.

You got very lucky at the dealer for a trade in on a new 2017. Good timing as they're trying to get rid of the 2017 models now to make way for the 2018's.

I think the lesson is to never buy a demo.

Those vehicles are so abused I wouldn't go near one no matter how good the deal was. Just think about what you do to a loaner or demo vehicle to test what it can do.

Start it up, dump it in drive and mash the throttle.

It's as bad as buying a rental car.....

Posted

Sounds like you had a lemon.

I'm surprised after two accidents, and repairs, it was even worth anything.

You got very lucky at the dealer for a trade in on a new 2017. Good timing as they're trying to get rid of the 2017 models now to make way for the 2018's.

I think the lesson is to never buy a demo.

Those vehicles are so abused I wouldn't go near one no matter how good the deal was. Just think about what you do to a loaner or demo vehicle to test what it can do.

Start it up, dump it in drive and mash the throttle.

It's as bad as buying a rental car.....

 

Lesson learned the hard way...funny, that Monday after the new purchase, I went to my GMC selling dealer to start the process of the refund on an extended warranty and my salesman saw me and said "you got that?" and I told him "yeah I traded in that piece of junk you sold me"

Posted

Congratulations on your new truck! You can't take the money out of his pocket from the first sell, but not buying from him a second time is a great revenge on his income.

Posted

Hello to All,

 

I just wanted to take a few minutes to write about my new beginning in a new truck.

 

I have been a member of this forum since 2011. At that time I was 18 years old. I knew I always wanted a new truck later on in life. I was finally able to make that happen, on my own at 21, in 2015. I was able to get into a 2015 GMC Sierra SLT. Boy was I in for a nightmare. I picked the truck up in September, about a month before my birthday. Since it was my first purchase, I was naive and dumb. Not knowing any better, I was offered a Demo truck for a "great deal", or so I thought. The truck had about 3,600 miles on it.

 

Not even 2 months after owning the truck, It was in the shop and it never stopped from there. First it was the rear leaf spring, an on going issue till the day I traded it in. I read about them being an issue. So at the end, I just left it alone. Other issues were transmission issues, hesitation, acceleration issues, premature brake issues, trim issues, rattles, front end pops, GPS issues, efan issues and lastly water leak issues.

 

So many issues that I have a 1-1/2 inch binder full of service records. At my 1 year mark, I got a lawyer to attempt to do a buy back on the truck. I was just offered a settlement and was able to keep the warranty. I thought "i guess ill keep it for now." About a month later, I was rear ended by a school bus...fixed by their insurance. I get the truck back and not even 3 weeks later, I was rear-ended by a broad on her cellphone, no insurance. Got it fixed, and i thought "i'll give it one more chance, maybe its my luck." Everything was fine and dandy until about 4 weeks ago, I had a water leak in the passenger compartment, fresh out of warranty...literally 900 miles out. Took it to two dealers and they did not want to help me out, not even the dealer I purchased it from. They wanted $1,000 to fix it.

 

That was the last straw...

 

I decided it was time to get rid of it. It would have been my first out of pocket expense...I was not going to have it. Looked around and got a pretty sweet deal on a new, 2017 Silverado LTZ with 30 miles on the clock. I got what I wanted for my trade, lost about $1,000 which i did not care, since that is what it was going to cost me to fix it. The new truck has everything I wanted, more loaded than my SLT Sierra, and got a way better deal than that piece of junk. Maybe it was just my luck, but I hope the new owner has better luck than I did.

Good luck with your new truck. Sounds like you had a bad one,it happens sometimes. I'm glad to see you did not jump ship,because they are not all bad. Enjoy you're new truck and I hope all is well with it.
Posted

Good luck with your new truck. Sounds like you had a bad one,it happens sometimes. I'm glad to see you did not jump ship,because they are not all bad. Enjoy you're new truck and I hope all is well with it.

 

Thanks! I was seriously considering jumping ship....but I did not like anything else...I know they are the same truck, but GMC and their dealer disappointed me.

Posted

Glad you took a level headed approach to your problem vehicle. All too often I see guys on here show their form of retaliation against GM if in the rare occurrence they happen to get a defective truck. They switch to a competitor's truck, which is a step backwards in many ways IMHO. I have driven and worked on them all, and overall GM blows the competition away in almost all aspects. Yes, they are not perfect, and like all mass produced items, some are faulty. The adage "the grass is not always greener on the other side of the fence" holds true.

 

I hope this one gives you great service and years of enjoyment, as all of my GM trucks have.

Posted

 

Thanks! I was seriously considering jumping ship....but I did not like anything else...I know they are the same truck, but GMC and their dealer disappointed me.

That's to bad to hear about your GMC dealer. I have a 15 Sierra and have had a few little issues but my GMC dealer has been great. Some dealers are better then others.

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