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Americas Tire F’d up my brand new wheels

Arkangel

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Arkangel Enthusiast

Arkangel

Posted
Posted

All 4 wheels look like this, deep gouges around just about every lug. I was most concerned about them damaging the lip when mounting the tires, didnt notice this until I went to clean them just now. Cant believe it.

 

Anyone had them damage your wheels before? Gonna be there first thing in the morning

 

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Bandit33x Enthusiast

Bandit33x

Posted
Posted

I had something similar happen. Not at Americas Tire though. Luckily mine weren’t actually gouges just major socket rubbing that didn’t come off with minor rubbing. I took them back and the salesman took one look and said he should have ordered me different lug-nuts. I can’t remember what they’re called but they’re skinnier so they don’t have to use such a large socket to get in there. They took care of it. Pulled all my wheels off and buffed around every single lug-nut with wax and changed out my lug-nuts. I bought the wheels and tires from them and it was my 5,000 mile rotation and oil change. They didn’t have any issue putting them on and there were no marks with the initial install just the second go around. I think they were good though since I specifically told them to be careful with my wheels when I dropped it off. So they weren’t shocked when I showed them the issue. Also, I have black wheels around the lug-nuts just like you. 82046d5dcf8bcf08ee220d57bc0ec803.jpg

 

 

Arkangel Enthusiast

Arkangel

Posted
  • Author
Posted

From reading on the net they are going to offer to refinish them

 

Refinish or push for replacement? The gouges are deep down to the steel in most places

Arkangel Enthusiast

Arkangel

Posted
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Posted
13 minutes ago, Bandit33x said:

Did you buy the wheels and tires there?

Neither. They dont sell Hostile wheels and wanted $1700 for the tires I got on Simpletire for $979 TMD

CadillacLuke24 Enthusiast

CadillacLuke24

Posted
Posted

OUCH. Sorry to see that man. Plains out here put some good scratches on my left rear wheel. After some discussion I got them to replace it, but now I'm seriously worried about having anyone else touch them. 

 

I'd see if they would replace them. They break it they buy it. 

Marv88 Enthusiast

Marv88

Posted
Posted

Had that happen to me at the local dealership when I took my truck in for service. I specifically stated I did not want the tires rotated but some young tech decided to rotate them anyway and he also rebalanced them!?! The locking collar on the balancer caused a scuff ring around all 4 wheels, there were swirly scratches between the lug nuts that looked like they were from a spinning socket and he apparently tried to wipe something off the dish of one with a dirty rag and scratched the crap out of it. On top of that this knucklehead replaced my chrome weights that were hidden well behind the spokes with green weights that stand out like a sore thumb and didn't even clean the tape residue from the old weights. :wtf: Long story shorter they jacked me around for a month and after the last time I went there I was trespassed as well as threatened with arrest if I came back! :eek:

15BlueSilverado Enthusiast

15BlueSilverado

Posted
Posted

Had almost the same thing happen to me little over a week ago at Discount Tire. I kept a level head, spoke to the manager and he's replacing my wheels at his cost. Already ordered, just waiting for them to come in. 

Arkangel Enthusiast

Arkangel

Posted
  • Author
Posted
1 hour ago, 15BlueSilverado said:

Had almost the same thing happen to me little over a week ago at Discount Tire. I kept a level head, spoke to the manager and he's replacing my wheels at his cost. Already ordered, just waiting for them to come in. 

Same here, was calm and respectful, they were super apologetic and are ordering me a new set

garagerog Enthusiast

garagerog

Posted
Posted

Long story short here, make sure you don't get a tire tech that thinks he's a NASCAR tire changer that has the air gun socket spinning before it's seated on the lug nut.

mookdoc6 Senior Enthusiast

mookdoc6

Posted
Posted

Costco just F'd my Chrome CLAD covers up!  Who cares I pound the O'l lady harder is all......LOL

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