Jump to content

2018 backup camera sucks

Klutch

By Klutch
in Troubleshooting & Recalls

 Share

Recommended Posts

EDDE Enthusiast

EDDE

Posted
Posted
3 minutes ago, Foghorn17 said:

I have a $60K Denali; my sons' have $22K Subaru Imprezas.  The backup cameras on the Subarus are about 1000% better for night, visual clarity, color, video quality, etc; there's absolutely no comparison.  No other truck brand camera experience, but this is one small thing GM should work on with their trucks.

My 2014 silverado camera was pretty good, could not really complain it wasn't perfect but it was WAY better than the 2018. I will have to talk to the dealer about this. 

  • Replies 56
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

entreri
entreri

I find that most of you have nothing better to do with your time than complain about things like a backup camera which serves the purpose of lining up with a trailer and providing a view of what you n

Donstar
Donstar

I find the picture quality of my backup camera great for the purpose it serves.  I am not dependent on my camera to park but it is a useful feature.  It definitely is helpful when hooking up the trave

ChristopherDB
ChristopherDB

Yes, quality sucks. I have a 2018 and it's worse than several older and cheaper cars I've owned. It serves it's purpose and works but I'm disappointed on how crappy it looks. Wish there was a way to u

Posted Images

EDDE Enthusiast

EDDE

Posted
Posted

What I also noticed is the 2014 I had the camera lens was flat, this 2018 the camera lens is a bubble. 

xMEATxHAMMERx Enthusiast

xMEATxHAMMERx

Posted
Posted
There’s a TSB on these that reprograms/adjusts the brightness of the screen I thought it was for 017s and thought if was fixed for 018s but maybe yours falls into this? 
 
There’s several threads on here about it.
 
 
TSB #17-na-269 (backup camera brightness)
 
I'm going to ask my dealer about this on my next oil change!

And as always... Enjoy your ride!

Sent from my SM-G955U using Tapatalk

Jmiller11331 Enthusiast

Jmiller11331

Posted
Posted
Recently bought a 18 SLT and the backup camera sucks, bad.  It's way worse that my 16 which was way worse than my 14... Anyone else notice this?  Maybe if I hadn't had one before it wouldn't be a big deal but especially on the same model of truck, just different years.  I can't see at all when I'm getting really close to something and backing out of my garage is horrendous at night, it's so washed out I can't see anything.

I noticed this as well...what’s really weird about it is my dad had a 2017 Sierra and the camera sucked, I have a 2017 Silverado and the camera is crisp and perfect, then he traded the Sierra for a 2016 GMC Denali Yukon XL and the camera is worse than the Sierra... I guess you just gotta be lucky


Sent from my iPhone using Tapatalk
Jmiller11331 Enthusiast

Jmiller11331

Posted
Posted
It's the picture quality. GM is SD where others are HD. I can't speak for Lexus, never drove one, but the Ford cameras are better. So I would think Lexus def would be? Either way, GM has the worst picture quality of any auto camera I have used. I don't have the upgraded camera package tho, not sure if you do? Can't remember what it's even called, just know that if you have it, you can add cameras to the front and sides if you want. I would have added one to the front of my truck, if I wouldn't have had to buy the whole upgrade.

Sent from my SM-G955U using Tapatalk


This is true!! I do have the camera upgrade so maybe that’s why. I also have a front camera too


Sent from my iPhone using Tapatalk
EDDE Enthusiast

EDDE

Posted
Posted

Going to dealership tomorrow to have them look at the camera, and told them to change the oil while it's there. They only charge 50 bucks so why not. It has only 150 miles on it I usually wait until 500 or so but next friday we leave for a 900 mile round trip so I figured this work good. 

  • 5 weeks later...
obazsm Enthusiast

obazsm

Posted
Posted
On 12/17/2018 at 5:58 PM, EDDE said:

Going to dealership tomorrow to have them look at the camera, and told them to change the oil while it's there. They only charge 50 bucks so why not. It has only 150 miles on it I usually wait until 500 or so but next friday we leave for a 900 mile round trip so I figured this work good. 

let us know if it fixes the camera problem.

 

i have a 18 Sierra SLT CC and the camera is ok during the day but at night is terrible, as if overexposed, way to bright and at times makes it difficult to back up. next oil change i will also mention this.

EDDE Enthusiast

EDDE

Posted
Posted
45 minutes ago, obazsm said:

let us know if it fixes the camera problem.

 

i have a 18 Sierra SLT CC and the camera is ok during the day but at night is terrible, as if overexposed, way to bright and at times makes it difficult to back up. next oil change i will also mention this.

They looked at it they said there's nothing wrong with it. I told them to put it next to the 2014 I trade it in and do a comparison they would not do that. During the day it is okay but not as good as my old truck, at night it's pretty much worthless.trying to figure out how I can get ahold of general motors and bring this up because I'm assuming we are not the only ones.

  • Sad 1
Stan the Man Enthusiast

Stan the Man

Posted
Posted

Night time rain really SUCKS!!  It is a contrast issue with the rear camera-not the display screen. I hate to say it but we own a 16' Toyota Camry and in the display menu the contrast and color can be adjusted, oh yes, the Toyota rear cam even works beautifully  in the rain.  Factory setting on the Yota blazed the screen with glaring white color at night, adjusted the contrast now its perfectly clear in the darkest areas and the color is better than factory default too.  We should be able to go into the settings on the GM's and adjust the contrast- just like Toyota , I'm sure there are other brands with adjustable contrast/color as well.

Now how do we get GM to take notice and fix this?  I am speaking of a 2018 GMC SLT , and yes the cameras are progressively getting worse= cheaper for GM.   We have run GM trucks since 1965, and have noticed since the advent of OEM rear cameras they are getting crappier as each model year rolls out. 

 

  • Like 1
rackaddict82 Enthusiast

rackaddict82

Posted
Posted
On 7/12/2018 at 10:57 AM, Klutch said:

Definitely have this issue too but mine is an 18 and the TSB doesn't seem to cover it. Anyone else with the night issue on a 18?

I have a 2017 Sierra and have the same problem! Does anyone know if there is a way to turn off the camera??? I wish there was a quick way to disable it quick when a person doesn’t need to use it? It’s so bright when I’m trying to use my mirrors it’s awfully distracting! 

  • Like 1
  • 3 weeks later...
ray77 New Member

ray77

Posted
Posted

I own the 2018 Sierra.  I have to say the camera do suck.. Its glitches and the resolution is bad.  I don't know why people would argue otherwise unless they are working for GMC, even then why wouldn't you want to hear the truth so you can improve. 

Cchristi New Member

Cchristi

Posted
Posted

My 2018 is crap. Took it in and was given a list of the infotainment versions that have the problem and was shown that my truck has one of the listed versions (IO6) and that they couldn’t do anything about it. To be told that I am just unlucky and ended up with one of the bad versions is BS. I have talked with the service manager at the dealership and he is going to contact GMC. The backup camera is required safety equipment and just like many of you have said, it isn’t just poor quality it is useless and so bright at night that it makes it hard to use the mirrors. If the dealership doesn’t fix it I am going to file a complaint with the better business bureau. GMC is aware of the problem and can fix it. They just don’t want to pay for it.

Klutch Enthusiast

Klutch

Posted
  • Author
Posted
10 minutes ago, Cchristi said:

My 2018 is crap. Took it in and was given a list of the infotainment versions that have the problem and was shown that my truck has one of the listed versions (IO6) and that they couldn’t do anything about it. To be told that I am just unlucky and ended up with one of the bad versions is BS. I have talked with the service manager at the dealership and he is going to contact GMC. The backup camera is required safety equipment and just like many of you have said, it isn’t just poor quality it is useless and so bright at night that it makes it hard to use the mirrors. If the dealership doesn’t fix it I am going to file a complaint with the better business bureau. GMC is aware of the problem and can fix it. They just don’t want to pay for it.

They give you a TSB number about the issue?  About to schedule my first oil change and plan to get them to look at it then

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Forum Statistics

    250.5k
    Total Topics
    2.7m
    Total Posts

  • Member Statistics

    342,897
    Total Members
    8,960
    Most Online
    ncleg
    Newest Member
    ncleg
    Joined

  • Who's Online   1 Member, 1 Anonymous, 1,386 Guests (See full list)

  • Latest Articles

  • Posts

    • dna9656
      New to Me 2010 SLE (Quirks, Issues)

      By dna9656 · Posted

      Your tire pressure issue may just be batteries, you can reset them using tge Ing switch (I think) and the owner's  manual. ChatGTP will b e a faster, better help than Google.
    • Another JR
      Towing In Loose Gravel

      By Another JR · Posted

      The thinking is that starting out in a higher gear makes it easier to avoid applying excessive torque when pressing the gas pedal. In a modern 4wd truck with 4 low and a limited slip or locking rear end, I would use 4 low and try to crawl up the ramp. Sometimes if they are too slippery, you have to back up to let the boat have some bouyancy, and then accelerate briskly to get some momentum to help you pull the through the slippery parts. 
    • XY74
      Roll up bed cover experiences

      By XY74 · Posted

      I have a Retrax pro that I first had on my 2020 chevy and transferred it to my current GMC.  It stays in the garage most of the time, so hard for me to judge it's long term weather resistance.  It still works perfectly, been very durable.  It doesn't see oil patch usage, but it's not a mall queen.  It keeps most things mostly dry (small leaks) and the security of it is enough to slow someone down but not keep them out for long.  I would buy one again, it works for me.     
    • fm2176
      New to Me 2010 SLE (Quirks, Issues)

      By fm2176 · Posted

      Thanks to the convenience of Amazon, I was able to get a few things done to the truck today.  I installed Carquest Premium oil and air filters with five quarts of Mobil1 High Mileage 10-30 along with a quart of Pennzoil Platinum 5w-30 I already had.  The latch for the flip up center console lid was broken so I replaced it along with the power mirror switch.  I found my push retainer assortment this morning and reattached the plastic under the bumper and it was only held on with a few screws and retainers.  Then I programmed a new remote keyless entry fob so I can lock my dog in the truck when I take her out with me (I've got to keep the air going for her since it's been in the 100s).  Finally, I ordered some LED interior bulbs and replaced the reading lamps.  The front lights are working fine while one of the back lights only works intermittently and the other not at all.   While under the truck, I found the source of at least one of the noises: the sway bar links need replacing.  I ordered a set of Suspension Dudes links with Code Red bushings.  Never heard of them, but they're made in the USA and have decent reviews.  While making yet another Amazon order, I went ahead and added a set of front tow hooks.  I went with red, since that's the color of the sway bar link and bushings and it should look decent enough on a black and chrome truck.  Speaking of which, it doesn't bug me much, but the passenger side mirror has a chrome cap while the driver side doesn't, so eventually I'll make them match one way or another.  Oh, and I ordered a $20 TPMS reset tool.  No idea if it will do anything for my sensors but it was cheap and will work for the Ford Transit Connect as well.     For tradition's sake, I ordered a new oil change wrench.  I kept the Snap-On 9/16"x15mm GM wrench I bought when I was 18 in the 2006 GMC from the time I bought that truck until the truck was lost.  While I was tempted, there's no need to spend $80 for a new SO wrench, or even $50 with shipping for a used one on Ebay.  I just bought a Duratech 15mm extra-long ratcheting wrench to do the job as needed.  It works, and if I like that wrench enough, I'll buy the set.  
    • Another JR
      Multigate electrical problem

      By Another JR · Posted

      The recall is for exactly this issue - those drain holes combined with the limited environmental capability of the tailgate electronics card inside the tailgate were a problem. The “safety issue” was the potential for the tailgate to spontaneously open, but all kinds of tailgate misbehavior can occur from water contamination of that control card.    There is no real fix yet. The initial recall just disabled the tailgate. Later, when parts became available, they would replace bad parts with new parts of the same bad design. My dealer is going nuts because the few times I let them get their hands on my truck, my tailgate is off due to a slide-in camper installation. They really want to cut my tailgate wires, but I won’t give them the chance. I will let them get their dirty hands on it when a real fix (redesign) is available.  My tailgate, which works just fine with sealant plugging the drain holes, will remain safe in a dry storage crate until then.  

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...