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MyLink screen "thinks" it is being touched. Changes things

emeryz28

By emeryz28
in Troubleshooting & Recalls

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emeryz28 Enthusiast

emeryz28

Posted
Posted

2015 LTZ Z71.   Recently I have had issues with my touchscreen.  I have cleaned it and done the touch recalibration.   Sometimes when I turn the truck on, the whole time it is on, the mylink screen will respond as if someone is touching the top right corner. It switches screens and you can hear the "beep" sound.  I have tried wiping it down, but it doesnt help. If I turn off the truck and then let the screen power down, when it turn it back on it usually acts normal.  It is like roulette when I go to drive the truck, 50/50 chance on whether or not the screen is going to be beeping and switching menus and acting all wonky.

 

Has anyone found a fix for this? is there a hard reset?

 

 

  • 2 weeks later...
  • 5 months later...
RE1 Enthusiast

RE1

Posted
Posted (edited)

Same exact problem here. Screen digitizer is going bad. 

 

I tried to buy the part online and replace it myself but it is on restriction from GM. I took it to dealer and they wanted like $600 to replace. I told them to stuff it. 

Edited by RE1
Matthew Walton New Member

Matthew Walton

Posted
Posted

Here's a previous thread related to the same problem.  I'm having issues with mine as well. I bought the truck used and in the last couple days it has gotten really bad! Changes and beeps every few seconds!  I fear that since it's used GM will want to charge me through the roof.

  • Sad 1
  • 3 months later...
Eric Briones New Member

Eric Briones

Posted
Posted

So I have a 2015 2500HD 8” touchscreen, has been changing channels for a while on its own, switching from Bluetooth to XM then voice commands without a word being spoken. instrument cluster would change as well I would change it back to speedometer or MPG and it would change when the touchscreen changed. I scoured the web for solutions. Tried the ground posts under the windshield/A pillars. It seemed to glitch less but after a few trips glitches only once in about 2 hours total driving time which was an improvement. However, the touchscreen has always been problematic and unresponsive at times so I decided to get one off eBay out of a wrecked truck and low and behold the touchscreen works with every touch, unlike the last year. I swapped it in my drive way in about 15 min. Didn’t need to have it relearned at the dealership as some have stated and once again just the touchscreen module. So I’m going to drive it for a while and see if this is the fix if not HMI it is. Side note HMIs seem to be GM compatible across different models and are more so year/package specific. Hope this helps anyone that is having this issue. 

  • 9 months later...
  • 9 months later...
Shtcolorado242 New Member

Shtcolorado242

Posted
Posted

Same issues on 2017 colorado.  Screen will make beep noise spontaneously then change screen to sxm channel guide.  Also will change the dashboard screen aswell.   $41k for a truck with new problems every day wtf!!! Also not mention the issues with key stuck in ignition now and again.  Obviously the dealer says that it “did not” occur when they “tried” it.  

  • Sad 1
  • 6 months later...
Allfather New Member

Allfather

Posted
Posted

Another 2017 Colorado with the same issue. Just got it back from the dealer after they replaced the unit. Less than an hour later it is back to the same thing. Gonna have to have it checked later this week since I need it tomorrow.

  • 1 month later...
Annoyedashell New Member

Annoyedashell

Posted
Posted

2015 model here... It's beeping constantly as if it's being touched. But luckily no screen changing. But when actually touch the screen the response time is quite poor indeed. 

  • 4 weeks later...
Amanda Tidwell New Member

Amanda Tidwell

Posted
Posted

Any update on this? Mine started doing this a year ago and now it’s every time I’m in the car. My radio has not changed the presets to one station, after he did a reset of them and now apparently didn’t like my EQ settings either 

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