Jump to content

Recommended Posts

Posted

Knock on wood I have also not had this issue on my 22 lt w/ multi-flex.  My truck lives outside in snow, rain, and gets washed frequently.  Hoping this never does happen and would like to kno what the definitive reason is behind it and the fix to go along with it

  • Like 1
  • 2 weeks later...
Posted

Well, chalk up another inner tailgate switch. I started to head out this morning and my dash said “Inner Tailgate Open.” So I checked and it wasn’t open nor was it even unlatched. I tried to open it but the switch was not working. The main tailgate switch worked fine. Whenever I tried the inner tailgate the taillights would blink three times. I started the truck up and the flashers would blink three times, stop, and then blink again. I opened and closed the main tailgate several times to see if that would clear it but it didn’t help. The lights quit flashing eventually and they also quit flashing when I pressed the inner tailgate switch. But the switch never worked again, not that I expected it to after that. Truthfully I have lost count now as to how many switches have been replaced. I do know that most of them have been the inner tailgate switch. 
Late yesterday, I had the truck bed loaded with firewood so when I was done unloading I hosed the bed out. I’m even more certain than before that water intrusion is the culprit. Why water doesn’t have that same effect on everyone’s truck I have no idea. Back to the GMC dealer on Monday. This is getting real old!

Posted (edited)

You have to have another wiring issue. There is no way you have that bad of luck with those switches. We've had the wettest year in a long time here, along with me going through high pressure car washes on a regular bases, and I've had zero issues. I'm absolutely sure our tailgates & switch configurations are identical. I'd definitely be looking elsewhere for the problem & solution. If you hold the inner tailgate switch down for 3 seconds, it'll lock it so it won't open it, making your lights flash. That is for when you have a stinger in your receiver hitch. GM put the sticker on the drivers side inside the jamb of the tailgate that shows how the lock works. It sounds like you just have yours locked, try holding it in for 3 seconds & it'll unlock it.

Edited by mtbadbob
Posted
10 hours ago, mtbadbob said:

You have to have another wiring issue. There is no way you have that bad of luck with those switches. We've had the wettest year in a long time here, along with me going through high pressure car washes on a regular bases, and I've had zero issues. I'm absolutely sure our tailgates & switch configurations are identical. I'd definitely be looking elsewhere for the problem & solution. If you hold the inner tailgate switch down for 3 seconds, it'll lock it so it won't open it, making your lights flash. That is for when you have a stinger in your receiver hitch. GM put the sticker on the drivers side inside the jamb of the tailgate that shows how the lock works. It sounds like you just have yours locked, try holding it in for 3 seconds & it'll unlock it.

Yes, I’m aware of the lockout feature for the inner tailgate. Actually I thought that it was 5 seconds but either way it’s not that. I’ve used that before when I had a bumper pull trailer last year but I switched to a fifth wheel this year so I haven’t had to lock out that feature. It could be another wiring issue however when at the dealer they replace the switch and it will then work for a while anyway. If it’s a wiring issue shorting out the switch wouldn’t it blow a fuse first? It doesn’t seem coincidental that after I hosed out the bed of the truck and the tailgate that I had the switch go bad the very next morning. I have an appointment tomorrow so I’ll ask the technician if he thinks that the problem could be up the line and not the switch itself. The entire problem doesn’t make sense however there is a TSB on the switches getting wet. 

Posted (edited)
On 10/8/2023 at 10:39 AM, mtbadbob said:

You have to have another wiring issue. There is no way you have that bad of luck with those switches. We've had the wettest year in a long time here, along with me going through high pressure car washes on a regular bases, and I've had zero issues. I'm absolutely sure our tailgates & switch configurations are identical. I'd definitely be looking elsewhere for the problem & solution. If you hold the inner tailgate switch down for 3 seconds, it'll lock it so it won't open it, making your lights flash. That is for when you have a stinger in your receiver hitch. GM put the sticker on the drivers side inside the jamb of the tailgate that shows how the lock works. It sounds like you just have yours locked, try holding it in for 3 seconds & it'll unlock it.

On the way to the dealership this morning I was sitting parked inside the truck and the flashers would blink 3 times real fast and stop. 10 seconds later it would do it again. This simulates the 3 fast blinks on the taillights that happens when the inner tailgate lockout is activated. 
When I got to the dealer the inner tailgate switch was working! 
The dealer checked the Body Control Module and evidently it threw a code. They reprogrammed the BCM. So far so good. 
 

Edited by 4x4Hank
  • Like 1
Posted

Wow, some crazy stuff going on there! Well, maybe that BCM was the issue, hopefully, huh?

  • Like 1
Posted
8 hours ago, mtbadbob said:

Wow, some crazy stuff going on there! Well, maybe that BCM was the issue, hopefully, huh?

Hopefully 

  • 3 months later...
Posted

The TSB speaks of replacing two parts.  The Recall speaks of replacing the touchpad...are the switches and touchpad one in the same (one part)?

 

Also, how is there a stop sale on all of the new trucks when they had the new parts since July 2023 (TSB)?

 

TSB 23-NA-112

 

Recall

 

BTW...are there two threads on this same topic or is my mind playing tricks on me again!

Posted

Well, it's very odd that a few people have had to replace several switches, when others have had zero issues. I'm still not convinced water is the culprit as my truck(s) have gotten plenty wet several times. I'm more convinced that a BCM or other electronic system glitches is the real cause, like just plain cheap Chinese parts. I've seen several cameras fail also, just because of their quality. Did "Slathering" on the silicone resolve anyone's issues???

  • Like 1
Posted
5 hours ago, mtbadbob said:

Well, it's very odd that a few people have had to replace several switches, when others have had zero issues. I'm still not convinced water is the culprit as my truck(s) have gotten plenty wet several times. I'm more convinced that a BCM or other electronic system glitches is the real cause, like just plain cheap Chinese parts. I've seen several cameras fail also, just because of their quality. Did "Slathering" on the silicone resolve anyone's issues???

I’m not sure what I think the cause is. My fob started acting up sporadically (and yes, I tried new batteries). Both on locking/unlocking and with the ignition. I took it in today thinking that maybe the BCM was also the cause of that (in addition to a previous BCM problem with the tailgate). Diagnosis was faulty fob and they ordered me a new one. 
I did silicone (a couple of neat inconspicuous dabs-no slathering) my tailgate grab handle drain holes long ago. It didn’t help. I’ve posted that I lost track of how many switches I have had replaced, mostly inner tailgate. The recall does not have a remedy as of 2/9/24 but I read that there is a stop order on all new sales so I suspect that a fix shouldn’t be too far off since GM no doubt doesn’t like to see zero sales of a high profit vehicle. 
Hank

  • Like 1

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Latest Articles

  • Posts

    • Welcome back! No, it definitely doesn't pass the sniff test. Even "ceasefire" needs an alternative definition these days.    $5.29 at Kroger today
    • That makes sense, and I think you are describing the real product problem. Capturing data is the easy part. If the owner or technician has to manually dig through five minutes of millisecond-level logs, the product has already failed. The device would be at the ECM harness, not at the OBD port, so I agree that data retrieval and event marking need to be thought through carefully. The way I am thinking about the architecture is: The recorder itself should not depend on a phone, app, Bluetooth, Wi-Fi, or cloud connection to capture the event. It should always keep a local rolling buffer and lock the event locally. A button, phone app, or small cabin device would only act as an event marker. If the driver feels a stumble and presses the button 10–30 seconds later, the pre-buffer has to already contain the useful data. For data retrieval, the practical options would be a sealed service USB lead, Wi-Fi download, or a phone/cabin companion device. I would not expect the owner to remove the ECM-side module or work with raw files directly. The cloud or AI side would be for interpretation, not for capturing the event. The truck may have no connection when the issue happens, so the evidence has to be saved locally first. After that, cloud processing could help decode the data, compare it against baselines, and generate a readable report. For the first version, I would keep the automatic triggers conservative and objective: driver event marker bus-off error passive voltage drop / brownout device reset FIFO or queue overflow a normally periodic message disappearing side-to-side communication mismatch, if the topology supports that For “learning normal,” I agree with your point, but I would not want to overclaim it as automatic root-cause diagnosis at first. A realistic first step would be learned baseline comparison for that specific vehicle and operating condition. For example, a value would only be compared against similar conditions: RPM range load / MAP throttle position gear / vehicle speed coolant and oil temperature battery voltage AFM/DFM state, if decoded and validated Then the report could flag things like: this periodic message disappeared compared with its normal timing this value deviated from this vehicle’s normal range under similar conditions the same abnormal pattern repeated after the same type of event the anomaly occurred together with voltage, oil-pressure, misfire, or communication changes But I would still call that “abnormal pattern detected,” not “replace this part,” unless there is enough validated repair data behind it. So the intended product would not be “here is a huge log.” It would need to be an event package: what triggered the capture how much pre/post data was preserved what changed before and after the event whether the device itself reset, overflowed, or saw a bus error selected graphs around the event raw data only as supporting evidence From your perspective, what would make this kind of report useful instead of just another datalog? For example: What are the top 5 parameters or events you would want highlighted first? Would you trust a learned baseline for that specific vehicle, or would you prefer fixed thresholds? How much false-positive flagging would be acceptable before you stopped looking at the reports? What would a one-page report need to show for an independent shop to take it seriously? For misfire, AFM/DFM, oil pressure, or U-code complaints, what would you want the tool to flag automatically?
    • 2024 Silverado 2500 HD LTZ grille no camera Parts list   84603331 84913656 84913657 84913654 84913655 84911567 84911568 85646092 85646093 85797921 85797922   11570637  x10-15   grille/bumper bolts 11546500  x10      grille clips 11571006  x10      push/retainer clips 11546454  x6       nut retainers 11611609  x6       M5 bolts 11610700  x6       molding/trim retainers
    • And use RA's 5% discount code if you buy from them.  google for the code, one is always available.
    • Just don't turn the steering wheel as much?
  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...